Customer Ratings & Reviews
- Model:
- 881046-0030
- |
- SKU:
- 10937058
Customer reviews
Rating 4.2 out of 5 stars with 1749 reviews
(1,749 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Very bad device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bad purchase. It's not what I expected the audio is very bad when I want to talk on the phone the audio is very bad. All bad. I regret the purchase.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda! We’re sorry to hear that our Bose Ultra Open Earbuds did not meet your expectations. One common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope these troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here:  https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Rated 1 out of 5 stars
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time Bose fan, and thought these Open Ear earbuds would be great for walking/exercise. While they were very light weight and comfortable. I could never find a position that provided even "decent" sound quality or volume. I returned them.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi William, happy to hear you're a long-time fan of our products! Although you enjoyed the comfort and feather-light grip of your Ultra Open Earbuds, I'm sorry to hear you weren't able to find the sound and volume you were looking for. While an open-ear design may not be as loud as a closed-ear design, you can try resetting your earbuds, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001fddgAAA&language=en_US. Our support team will also assist further, if this is needed. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not effective. Low sound quality and can’t use it for phone calls. Connectivity is poor.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Vick, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Rated 1 out of 5 stars
Constantly disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android user - Google Pixel 9 Pro Max i have to reset the device and repair once a day because it glitches and disconnects when using the assistant to read my texts.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julia,
I am sorry to hear that you need to reset the earbuds when they are connected to your Google Pixel 9 Pro Max. Please test the earbuds with a different device, to see if you are also experiencing this issue.
If the issue still occurs, please contact our team so we can assist you further: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Rated 2 out of 5 stars
This product has clarity and comfort. Bad Mic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. I am sorry you are experiencing an issue getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Rated 1 out of 5 stars
Bose ear clip headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent when you first get them but when a couple months pass there useless. The charging pens on the case is sorry and always gets stuck so I can’t charge my headphones. This is the second time.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey KobieW, we're happy to hear you enjoy the Ultra Open Earbuds. Bose buds are designed to be durable and reliable. Rest assured that if you contact our service team, we'll be able to quickly resolve your charging concerns. Reach out to us at http://bose.life/globalsupport.
Marlo - Bose Customer Support
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. They don't hurt the ears. And the sounds is awesome.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Bose head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow sound in unless the volume is considerably low. Sound is mediocre at best. And if you want to listen loudly you cannot.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds! These earbuds are designed to provide world-class Bose audio, while enabling you to enjoy your surroundings. We'd like to check your earbuds are being used optimally, so we can help you get the best out of them. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear when you run. Also call quality sucks you can barely hear the person on the phone and they can barely hear you too. I returned mine
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Stephanie, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/3Kn4X6g which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing don’t regret it one bit. 10/10 I would recommend it
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 1 out of 5 stars
Deeply Disappointed — Twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
http://bose.life/globalsupport
Marlo - Bose Customer Support
Rated 5 out of 5 stars
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds, given that you can hear some of your brother's music. The Ultra Open Earbuds feature Bose's OpenAudio technology, which directs rich, deep audio into the customer's ear canal while minimizing sound spillage in other directions. In most environments and at most listening levels, people around the user won’t hear anything. In a very quiet environment, others may hear that something is playing, but they shouldn't be able to hear any detail unless they get up close. If you suspect your brother's earbuds might be spilling too much sound, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Bad sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound but for calls they are the worst, they are not worth it and very expensive
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Heyling, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Rated 3 out of 5 stars
unhappy with fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound value is not good and ear piece doesnt fit snug. Im always afraid im going to lose it. Im not very happy at all.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're unhappy with the audio and fit of your earbuds! The buds should fit securely thanks to the wrap-around design. Try our support team so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Never again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was bad. The only thing i liked about them was look. They were stiff, sounded ok as long as nothing was playing in the background. Call quality was the worse, it sounded like people were whispering. Bought them the day before my trip returned them as soon as i got to my destination. So yourself and wallet a favor and go with the OneDot Shokz. 10x betterand $100 less. Not to mention that the OneDot can be connected to 2 devices at the same time.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are nothing special and seem to make a clipping sound from time to time when listening to music on my iPhone and Apple Music
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry to hear that you're experiencing a clipping sound from your headphones. This is not what we would expect and are sorry you had this experience. You have a 1 year warranty and lifetime of support available through Bose for your product. If you require support, you can contact us directly via https://bit.ly/3UNtwsQ for a solution to your concerns.
Tegan - Bose Customer Support
Rated 1 out of 5 stars
An Interesting Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any TWS earbuds Bose been made in recent years, it's an interesting piece of industrial garbage. It's perfect set of sports earbuds with a perfect usage scenario when you sitting indoor under a quite atmosphere. Ah, no need to mention the small issues like no ANC, volume extremely low and not for people with big ears, those are harmless small problems that not worth mention.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for sharing your feedback. By design, Ultra Open earbuds do not block out the world or have noise cancellation. However, they do feature an automatic volume control feature which will help you hear music evenly as your environment changes around you. In addition, proprietary Bose OpenAudio technology allows the earbuds to play rich, immersive audio privately. The buds are designed to fit all; the light-as-air flex arm provides enough grip to keep the buds secure on any size ear. They're even designed to attach to a part of the ear that does not interfere with most glasses, hats, and piercings!
Lau - Bose Customer Support
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James, I'm sorry to hear about this! The Ultra Open Earbuds are designed to let in the outside world; meanwhile, their OpenAudio technology will guide rich, yet private sound into your ears. If you're finding them uncomfortable to wear, the guide below might help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Don't hesitate to contact our support team for further assistance. Regards, Fiona M. - Bose Customer Support


























