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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1749 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,749 reviews
  • Rated 2 out of 5 stars

    Not a quality product like Bose normally gives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Danielle,

      I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
      Please make sure to correctly wear the earbuds, in order to get the best experience for listening to music or answering phonecalls, as well as the best comfort. You can find out fit guide here: https://bose.life/4efpjYn

      If you have any questions, you can always contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, received product on time, and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose number 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Bose i very happy recommendation for all people simple love Bose

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing I liked about them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit awkwardly on your ears. No amount of adjusting helped. This causes the sound to not properly get to your ear. The audio quality was that of something far cheaper. I usually love Bose products but they have seemed to gradually go down in quality with each new item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and features. The talking features are good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice and the color is really nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Bose, ultra open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to purchase as the concept of the headphone was unique. I really disliked them the moment I tried them on. They didn't fit well, the sound was horrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Edgar, the Ultra Open Earbuds are designed to provide all-day comfort in addition to rich, private sound, enabled by Bose OpenAudio technology. Our handy guide at https://bose.life/47JDhAb will make sure you're getting the most from your buds -- both in relation to fit, comfort, and exceptional sound quality.

      Marlo - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my husband and he loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok but u have to play with them not for me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anthony,

      Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn

      For further assistance, contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bose always delivers the best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love my new bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about these ever falling out of my ears!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so comfortable or typical Bose sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a gift and she loved it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only for music not call The sound in music is very good, not in calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its a crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. You can't even hear anything. Waste of money. Bose is good but this one no. Don't buy

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Maria, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.

      Be sure to check out our helpful support article at https://bose.life/4pJxAJS which will help improve your experience. Hope this helps.

      Klariss – Bose Customer Support bose

  • Rated 2 out of 5 stars

    Music friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but not for phone calls………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Speaker quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say they can’t hear me I have to constantly speak loud. They are comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    They feel lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bueno, feel like they can fall off your ear anytime

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ABSLICE26, thank you for sharing your feedback on the Ultra Open Earbuds. We’re sorry to hear they don’t feel as secure as you expected. The design is intended to provide an open, comfortable fit for extended wear, but we understand that fit can vary from person to person.

      To help you get the best experience, please check out this quick guide for tips on achieving the optimal fit:

      https://bose.life/3Nh0QcY

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Stopped work after 4 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 days taking back to store .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephanie, thank you for sharing your feedback. We’re sorry to hear that your Bose Ultra Open Earbuds suddenly stopped working. We’d like to understand what went wrong and check the warranty status of your product so we can explore available service options and provide the troubleshooting help you need. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose