Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2065 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,065 reviews
  • Rated 5 out of 5 stars

    Good quality.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best . I bought it for my wife and she love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the fit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no ear fatigue. These ear buds deliver as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose ultra open-ear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, everything works perfectly, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing alternative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have an option to have music while still being able to hear regular noises around me. I find myself reaching for these way more than I thought I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazeingand and it was fast. Great product and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for sure and I have not stopped using it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    good earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and would give these 5 stars for fit and comfort but the left one sounds like the speaker is busted. I exchanged the first set and the 2nd pair is the same way.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Susan,

      Is is wonderful to see that you love the fit and comfort of the earbuds. I'd recommend double checking the position of the earbuds on your ear to ensure the best audio quality, along with the other steps here: https://bose.life/3XHComM
      Please do reach out to us for support though, as we'd love to help: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service sales rep very knowledgeable. Store clean

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the open design that allows me to talk to others while still enjoying some crisp audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualities is amazing. Set up with iPhone was super easy app is a great asset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. Even when I had an issue with them, Bose replaced with not a days delay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be much better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for open earbuds but not for phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear iem

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear iems availability had shoks and sonys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JJJ ear buds review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves them. Great purchase at very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set highly recommended good battery life btw ................

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome stereo sound, some connectivity issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive stereo is great. I continue to have connectivity issues with my iphone and people on the other end of the calls complain about roaring and excessive background noise. If needing for streaming rhen best buy, not great for calls.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you enjoy the immersive audio offered by your Ultra Open Earbuds, but sorry you are having connectivity and issue during calls.

      If the issue is still occurring, please try to reset your earbuds, following these steps:
      https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US

      If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the sound quality of these earbuds. Setup was quick and painless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable. I love the concept of an ear cuff headphone but the actual speak part that goes into the shell of the ear is plastic, hard and uncomfortable. It should have been padded with some sort of silicone. I’m constantly adjusting them up and down the shell of my ear bc they start to hurt and need moved to a new position, but it’s usually no longer than 20 mins before they’re bothering my again. I’ve had the less than 2 months and the left one shorts in and out. I’m hoping I can return them. The cost is too high for them to not be more comfortable, I think a redesign is needed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mira! Thank you for sharing your feedback. That’s certainly not the experience we want you to have, and we understand your concern, especially when you’ve been excited about the ear‑cuff design.

      Our Ultra Open Earbuds were designed to let you enjoy your music while keeping your ears open to the world around you. To achieve this, we engineered a lightweight, ear‑cuff–inspired shape that gently grips the ear while housing our Bose OpenAudio technology. This allows the earbuds to project rich, immersive sound without blocking the ear canal, all while keeping the design as light and unobtrusive as possible.

      Comfort can vary from person to person, and sometimes a small adjustment can make a big difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and reduces pressure. This can also help with sound balance and avoiding interference with jewelry.

      For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs

      We hope these tips help improve your experience so you can get back to enjoying your earbuds comfortably.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Nice head phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome one of the best pair of headphones I ever bought

    I would recommend this to a friend