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Customer reviews

Rating 4.2 out of 5 stars with 2302 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,302 reviews
  • Rated 2 out of 5 stars

    This product has clarity and comfort. Bad Mic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. I am sorry you are experiencing an issue getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
      Marvin - Customer Support bose

  • Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      If your music is pausing or making a crackling sound, try rebooting your connected mobile device. Also try a different device, to compare performance there. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok but u have to play with them not for me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anthony,

      Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn

      For further assistance, contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    My Bose earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not good, the person can never hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that you’re having issues with your earbuds. The Bose Ultra Open Earbuds’ microphones are designed to capture your voice clearly during phone calls while still allowing ambient sound to be heard.

      If you encounter any problems with the microphone, please follow the troubleshooting steps provided in the link below. http://bose.life/46CmOgE

      NJ - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not use these for phone conversatikns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.

      You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Great sound

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sarah,

      Thank you for your feedback. We're delighted to hear that you appreciate the sound quality of our product. However, we understand your frustration with the fit not being suitable for your ears. Our goal is to provide products that cater to a wide range of users, and we apologize for any inconvenience caused by the fit issues you experienced. We would also recommend visiting this article that explains how to achieve the best fit for your earbuds: https://bose.life/3Vgf2oK. We value your feedback and will take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Terrible phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls are terrible but otherwise good buy to listen music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK

      NJ - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small, Comfortable, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not effective. Low sound quality and can’t use it for phone calls. Connectivity is poor.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Vick, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality to listen to videos or music is good. But the quality to make phone calls is very bad. There is no noise cancelation and the person sounds like they're talking through a Tin can.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello David, I am glad to hear that you are enjoying the audio quality of the Ultra Open earbuds. For audio quality issues during calls, you can view our troubleshooting articles from our support webpage here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was bad. The only thing i liked about them was look. They were stiff, sounded ok as long as nothing was playing in the background. Call quality was the worse, it sounded like people were whispering. Bought them the day before my trip returned them as soon as i got to my destination. So yourself and wallet a favor and go with the OneDot Shokz. 10x betterand $100 less. Not to mention that the OneDot can be connected to 2 devices at the same time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great concept design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great concept design was trying to replace my AirPods Pro because I kept on falling out but after listening sound quality is not good. I was expecting something better from Bose I’m actually returning them because it’s not worth the $300 price tag. 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds.

      Their design is different from any other Bose earbuds, so we understand if you are not used to such product. They will not block out noises like any other earbuds would as they don't sit in your ears and don't have noise cancellation, however the Bose OpenAudio as well as the Immersive modes and how they will fit comfortably in your ears, are great technologies that offer low leakage, spatial audio so you can wear these buds all day to enjoy your music, and still be aware of what's happening around you.

      If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound but for calls they are the worst, they are not worth it and very expensive

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Heyling, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5

      We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Microphones is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call on the other end complains of too much backround noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not their best earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!

      Klariss - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the open feeling for it, I was wishing for more of an open feeling and also noise cancellation. but it just felt like I was listening to music with like normal headphones but still hear everything around me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts with us! The Bose Ultra Open-Ear Earbuds are designed to provide an open-ear listening experience without noise cancellation, so you can stay aware of your surroundings while enjoying your music. If you’re looking for earbuds with noise-cancelling features, we recommend checking out the Bose QuietComfort Ultra Earbuds (2nd Gen), which offer world-class noise cancellation and immersive audio for a more listening experience. Here’s the link where you can learn more: https://bose.life/3KL4r27

      If you’d like help choosing the right product for your needs, feel free to reach out using this link: https://bose.life/49SSe5s we’d love to assist you further! bose

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good with phone call can hear back noise very bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Design, Fit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Unique Design - Mixed Impressions

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip-on design takes some getting used to, and initial wear can be uncomfortable. I found the sweet spot after a few days, but larger ears might struggle. They stayed secure during movement, but the pressure on the ear cartilage could be bothersome for extended periods. The audio quality is excellent, even in noisy environments. Music and podcasts sound crisp and clear, with a surprising amount of bass for open earbuds. The "immersion" modes are a neat gimmick but don't significantly enhance the experience. However, call quality was a major letdown. My voice sounded muffled and distant to callers, making them a less ideal choice for frequent calls. The battery life is quite impressive, lasting for over 7 hours of continuous use. Charging is quick, and the case offers convenient top-ups. Feature-wise, they're fairly basic, with limited controls and the Bose Music App causing initial connectivity issues. Aesthetically speaking, the design is very distinct, setting them apart from traditional earbuds. The open ear design is unconventional and received varied reactions, with some finding the design interesting while others described them as odd. Thinking back to a popular "pod" style earbud, its not uncommon for innovative designs to challenge expectations. Pros: * Excellent audio quality, even in noisy environments * Open-ear design for situational awareness and comfortable conversations * Secure fit during movement * Long battery life with quick charging Cons: * Uncomfortable initial fit, especially for larger ears * Poor call quality with muffled microphone audio * Limited features and initial connectivity issues with the Bose Music App Conclusion: The Bose Ultra Clip Ear Buds offer exceptional audio quality and a unique open-ear design, suitable for music and podcasts in noisy environments while maintaining awareness. However, the initial discomfort, questionable call quality, and limited features may deter some users. Those prioritizing multi-functionality and frequent calls may prefer other options. Still, for those seeking open-ear listening with top-notch audio, they're worth considering if you can adapt to the fit

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for writing your review about the Bose Ultra Open Earbuds.

      I am thrilled to hear that you love their exceptional audio quality and design, but sorry you were having difficulties finding a comfortable fit to wear them all day, and that you had connectivity issues with the Bose Music app.

      If the connectivity issues are still occurring, please try to reinstall the app and make sure you are using the latest software version.
      Regarding the fit, you can check this article to find out how to wear and adjust them: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US

      If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit my ears well and they suck for phone calls

    No, I would not recommend this to a friend