Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.
This summary was generated by AI based on customer reviews.
Bose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support
Not so comfortable or typical Bose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Lame product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good, noise canceling or otherwise weird feel and worse sound experience via bone conduction
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joshua! We appreciate you sharing your feedback with us, it truly helps us continue improving our products. We’re sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. That’s not the experience we want you to have.
Ultra Open Earbuds feature an innovative open‑ear design that combines all‑day comfort with rich, private sound delivered through our OpenAudio technology. Because they are designed to keep your ears open to the world, they do not include noise‑cancelling features and will naturally feel different from traditional in‑ear or over‑ear headphones. This open design is what allows you to enjoy your music while staying aware of your surroundings.
Comfort can vary from person to person, and sometimes a small adjustment can make a noticeable difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and improves sound balance. This can also help avoid pressure points or interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
If you’ve already tried adjusting your earbuds and you’re still experiencing discomfort or sound issues, our support team is ready to help you further, including troubleshooting the audio concerns you mentioned: https://bose.life/contactus
We hope these tips help improve your experience so you can get back to enjoying your earbuds more comfortably.
Sophie - Bose Customer Support
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for music, but if you're looking to use these as earbuds to hear people while talking, DONT... Its a waste of money and time.
No, I would not recommend this to a friendBose ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of static and people can barely hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Battery life, Comfort, Sound quality
So different but super cool.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose Ultra Open Earbuds are my first experience with an open ended earbud. I’m not gonna lie, I was very confused at how to put these in it first, but thankfully the Bose Music app had a neat little video to show you how to use them. Pairing and setting them up was pretty easy and I had no connectivity issues each time I use them. Something I really like about the Bose Ultra Open Earbuds is the fact that you can still hear everything around you while enjoying your music. It’s almost like walking around with your own soundtrack to your life going on. The Bose music app can help you set up some customized features to make them sound good to your ears. The sound is surprisingly rich and full when you’re in a more controlled setting. If you are out and about in loud areas, you won’t hear the music as well obviously because they are open ended earbuds. The Bose Ultra Open Earbuds we’re surprisingly comfortable once I got a proper fit and honestly forgot they were there. I tested them out at work using my hair to cover them and I could still hear everything around me perfectly and safely. I can’t speak to how long they will last but I’ve used them for 3 to 4 hours straight and still had 70% battery left. This being my first pair of open ended earbuds. I was quite surprised at how great they sounded, and I’m really glad to have them in my repertoire of headphones and earbuds. I have honestly really been enjoying using the Bose Ultra Open earbuds.
I would recommend this to a friend Teresa o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the Bose open clip. I took them Back
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.
Feel free to browse our Bose website to explore other products that may better suit your needs.
Here's the website: https://www.bose.com/home
Jelyn - Bose Customer Support
Wouldn't suggest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wearing needs significant improvement, it wraps around the ear, but the sound is poor, I've adjusted it many different ways, its not good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re sorry to hear that the fit and sound quality of your Bose Ultra Open Earbuds haven’t met your expectations. We understand how important both comfort and audio performance are, especially with an open‑ear design.
The Bose Ultra Open Earbuds are designed to wrap gently around the ear for a secure, lightweight fit while delivering immersive sound through Bose OpenAudio technology. This design allows you to stay aware of your surroundings while enjoying clear audio, all without placing pressure inside the ear canal.
Because fit plays a major role in sound quality with open‑ear earbuds. To help address the low sound quality and fit concerns, please refer to the link below and try the recommended steps.
https://bose.life/3NPeSmD
https://bose.life/4kgR8nn
Cedrick - Bose Customer Support
Too expensive, quality is lacking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cheryl,
It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Poor voice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good when listening to music but not for calls. Beware!
No, I would not recommend this to a friend Bad product for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.
We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5
Jelyn - Bose Customer Support
Over priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt not worth the money. The sound quality and loudness were aweful. Conversations over the phone using these ear buds were terrible anyone I talked to could barely hear me and I couldn’t hear them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5.
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus. We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Bose ear clip headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent when you first get them but when a couple months pass there useless. The charging pens on the case is sorry and always gets stuck so I can’t charge my headphones. This is the second time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey KobieW, we're happy to hear you enjoy the Ultra Open Earbuds. Bose buds are designed to be durable and reliable. Rest assured that if you contact our service team, we'll be able to quickly resolve your charging concerns. Reach out to us at http://bose.life/globalsupport.
Marlo - Bose Customer Support
- Pros mentioned:Design
Mid headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall off your ear. Sound quality is bad. Others can hear your music. They just aren’t worth the money at all. Cool design and concept but no really save your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review!
I am sorry to hear that the Bose Ultra Open Earbuds haven't met your expectations, if you are struggling to get a good fit I would recommend taking a look at our guide on wearing them https://bose.life/3vtVYbY.
This may help you find a position much more comfortable than what you have currently!
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Deeply Disappointed — Twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
http://bose.life/globalsupport
Marlo - Bose Customer Support
Bose could do way better. Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with Bose. I was expecting alot more and i felt let down. Not tight enough around the ears and the sound quality wasn't there as well as trying to talk to another person
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Richard.
Thank you for your post. I'm sorry to hear that you are having an issue with the fit of the earbuds. Follow the simple steps provided on this page to wear it properly and adjust it, https://bose.life/4a1X6T0. With proper adjustment, it will make your call clearer as well as the mic is properly positioned. If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing is bad. Even the person on the other side can hear everything besides me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi DurreS, thank you for sharing your feedback. The Bose Ultra Open Earbuds have two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. We’re sorry to hear that you’re experiencing microphone issues, and we’d love to help you resolve this so you can enjoy an improved listening experience.
You can check out this helpful link for more information: https://bose.life/4rbJFrw
Jelyn - Bose Customer Support
Wont fit all ear sizes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on the shape and size of your ear, it may not fit. Bose dropped the ball on the design of these. When i push it in my ear it sounds okay, not their best work either. The sound i got was just mediocre.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that the fit of our earbuds didn't meet your expectations. We understand that everyone's ears are different, and we strive to create products that fit a wide range of ear shapes and sizes. The design was made so that you can slide the earbud slightly up or down the outside of your ear to adjust for comfort,
preferred sound balance, or to avoid interference with jewelry. The fit also allows the wearer to exercise without the fear of losing one of the earbuds.
If you're experiencing discomfort or if the sound quality is not up to par, please reach out to our customer support team for assistance. We're here to help find a solution that works best for you.
Eric V. - Bose Customer Support
Really bad don't purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad product everybody can hear what i am listening to. Really bad sound quality. $25 openear buds works better than them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. Bose Ultra Open Earbuds does have OpenAudio technology it is designed to deliver rich, deep audio directly into the ear canal while using proprietary methods to minimize sound spillage in other directions. In most environments and at typical listening levels, people around you won’t hear anything.
However, if the volume is turned up to the maximum in a very quiet setting, others may notice that something is playing, but they won’t be able to hear any detail unless they are very close.
Gloria - Bose Customer Support