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Customer Ratings & Reviews

$229.00
Save $70
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,122 of 2,122 reviews
  • Rated 1 out of 5 stars

    $300 for this, are you kidding me?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound Absolutely no bass. They clip onto your ear lobe area and don't fit that great. Returning mine ASAP. Bluetooth drops out when there's movement.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I’m very sorry to hear you’re not happy with the sound and fit of your Ultra Open Earbuds. It’s always a good idea to calibrate the earbuds via the Immersive Audio section of the Bose Music app. You can also experiment with the Immersive Audio modes, and adjust the EQ settings in the app, to find a sound and bass response that’s right for you.

      Our customer support team can also advise when it comes to finding a good, comfortable fit, and preventing any Bluetooth issues you may have experienced. Please reach out to your local support team, who will be happy to help!

      Warm regards
      Fiona M. - Customer Support bose

  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs konger battery life for the price-point it is given so please reconsider

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      In stereo mode, the earbud batteries will provide up to 7.5 hours of play time or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of play time.
      Tegan - Bose Customer Support bose