Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.
This summary was generated by AI based on customer reviews.
Don’t waste your time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit not comfortable. Even lost an a diamond earring in the short time I kept them. Returned for credit!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for reaching out, and we're truly sorry to hear about your experience. That’s definitely not the kind of impression we want to leave. If you ever decide to try Bose products again, we’d love to help ensure a more secure and comfortable fit. We have some helpful tips on how to properly wear and adjust your earbuds to avoid issues like this.
You can check them out here: https://bose.life/47Fj8Ns
Klariss - Bose Customer Support
Constantly disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android user - Google Pixel 9 Pro Max i have to reset the device and repair once a day because it glitches and disconnects when using the assistant to read my texts.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julia,
I am sorry to hear that you need to reset the earbuds when they are connected to your Google Pixel 9 Pro Max. Please test the earbuds with a different device, to see if you are also experiencing this issue.
If the issue still occurs, please contact our team so we can assist you further: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
uh no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just crap, not worth the price, problems hearing from both ends of the call, can barely hear music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert thank you for reaching out. I'm sorry to hear about your Ultra Open Earbuds unable to hear from voice calls and unable to hear music. To help resolve the issue here is a helpful guide: http://bose.life/4psffBM
Gem - Bose Customer Support
Horribly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We’re sorry to hear the earbuds didn’t meet your expectations, especially in a louder environment. Call clarity and volume are important, and your feedback is helpful. If you'd like to address this, we recommend you reach out to our support teams directly at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
No open EAR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but they do not work well on phone calls. Nobody could hear me or said I sounded like I was under water.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and we're glad to hear you’re enjoying the sound quality! We're sorry to hear about the trouble with phone calls—that’s definitely not the experience we want you to have.
The issue you described, where others say you sound muffled or underwater, could be related to the microphone or Bluetooth connection. Here's a troubleshooting steps that can resolve the issue:https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US
The positioning of the earbuds can also affect the quality of communication during a phone call. Make sure that they are aligned and positioned to your ear properly.
-Jelyn, Bose Customer Support
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can i say VERY disappointed in this product. The sound is awful, the clearness of this product is awful. I would never recommend this to anyone. Please be careful when u purchase grom best-buy because they return policy is only 14 days. Now we are stuck with 322.00 worth of garbage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with your Ultra Open Earbuds! The earbuds are designed to provide high-quality, satisfying audio thanks to their OpenAudio technology. Try playing different content through the earbuds, or try pairing them with a different device. If you're still unhappy, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year the right earbud stopped working and stopped charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your valuable feedback. We're sorry to hear you're experiencing issues with your right earbud. While our products are designed to withstand everyday use and deliver long-lasting performance, various factors can sometimes affect functionality. To help resolve this, we recommend trying the troubleshooting steps outlined here: http://bose.life/4obW6mg. If the problem continues after following those steps, please don’t hesitate to reach out to us directly via http://bose.life/globalsupport. We're always here to assist! Kurt - Bose Customer Support
Disappointing Audio Volume
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely excited about these headphones. Unfortunately, that excitement was short lived... 20 mins to be exact. The sound volume was underwhelming. Definitely not worth $300. I returned them within an hour of purchasing them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear that you are extremely excited about these headphones. It is unusual to hear that you are not happy with the sound of these. I can see you have returned them, however, if you decide to purchase again you can find guidance here to ensure great sound from these earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0q7AAA&language=en_US
Thanks
Matt - Bose Customer Service
Bad review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality during communication. Too much noise in the background.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jean, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not all good warning before you spend think twice
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you were not happy with your Ultra Open Earbuds.
If you have any questions, or need assistance, please don't hesitate to contact our support team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Didnt fit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds did not work for me at all!! I dont know if my ears were to big, or the wrong shape! But I returned them the same day I got them. They may work just fine for other people, but for "me" no bueno...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't fit you well, Ray! The earbuds are designed to fit a wide range of ear shapes and sizes, and I'd recommend ensuring they're being worn correctly (as per our instruction manual). It's true, however, that each customer's experience is unique to them. Warm regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing problems complaints from the person on the other ens
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear this! If your Ultra Open Earbuds don't enable the person on the other end to hear you clearly, make sure there is nothing blocking the microphone holes. Alternatively, please contact us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
soso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to set up the app and the watch to phone heard to control sound
No, I would not recommend this to a friendBose Bose - Ultra Open-Ear True Wireless Open Earb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As bose customer, I don't really enjoy my head phone. To me it worth the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your Bose Ultra Open Earbuds and help ensure it works as intended.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Unique Twist to Earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Open Earbuds Ultra are what Bose self describes as “Earbuds Reimagined.” It’s definitely varies from the current trend of earbuds. The earbuds do not actually go inside of your ear canal. So this means you can hear the outside world and noise cancellation is not a feature. These are not going to be earbuds that you’ll want to wear on an airplane or maybe at the gym. I wore them for about 3 days while cleaning and hanging out at home. They worked great for that purpose. The question you need to ask yourself before purchasing these is this: Do you want to be cut off from the world while listening to your music, podcast, etc. or to do like the idea of your music commingling with your everyday activities? The main pro of the Open Earbuds Ultra is that the sound quality is terrific which is to be expected from Bose. This should be the main thing when considering any kind of headphones and Bose delivers as always. It will take a moment to get use to the earbuds not being inside your ears. You can still hear all the highs, lows, bass and it sounds amazing. Again, a lot of your listening experience will come from how much noise there is in the background. Music will get drowned out if you’re in a noisy environment. Something else to keep in mind is that if you play music loud, others will be able to hear it. My daughter said she could hear my music when I turned my volume up to 70%. If The comfort of wearing the earbuds is both a pro and con to me. It actually feels better to me to not have earbuds inserted in your ear canal. Sometimes I feel like there’s pressure from wearing something like AirPods. Having the speakers sit right by your ear feels great. However the trade off is that the earbuds have to clip onto your ears which I didn’t find the most comfortable. I didn’t like the feeling of having something clamped to my ears even thought they were incredibly secure, more so than other earbuds. Another negative I have with the Open Earbuds Ultra is that I am not a fan of how they look aesthetically. This is a personal preference but I didn’t like the way it looked when I was wearing them. Others opinions will differ. I didn’t like the volume control either on the earbuds. It felt like it jumped too much when I wanted to volume higher or too low when I wanted it lowered. I ended up just using my phone to control volume. I really like these earbuds. I plan on using them around the house when I’m in a quieter environment. I do actually like the feeling of not having buds inserted into my ear. As I stated earlier, your intended use will really determine if these headphone will be an appropriate purchase for you. If you want to use while traveling, at the gym or have noise cancellation then buy a different set of Bose headphones. If you want to have the music integrated into your life but not feel like you’re completely cut off then I would highly recommend giving the Bose Open Earbuds Ultra a try.
I would recommend this to a friend don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, 1- bad microphone right away, 2- after a year the right earphone stopped charging,
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out and sharing your experience. We’re sorry to hear about the trouble you’re experiencing with your Bose Ultra Open Earbuds, especially with the microphone and charging issues. We’d love the opportunity to make this right. Here are some troubleshooting steps that can help resolve the issue. To resolve the microphone issue: https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US , this troubleshooting steps will help you to have a quality call experience.
And for the charging issues, here's another link that can help you : https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US
Jelyn - Bose Customer Support
Too much background noise during phone calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to use these earbuds to make phone calls, you should look for different one. Too much noise while talking. We returned it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you returned your Ultra Open Earbuds, Marcelino! All earbuds with active electronics have a certain amount of noise floor. However, if you feel this is excessive in your earbuds, please contact our support team so we can take a look for you. Regards, Fiona M. - Bose Customer Support
Sound is not good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good for the price. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your feedback, we’re sorry to hear about your experience with the sound quality. The Bose Ultra Open Earbuds are designed for open-ear listening, which emphasizes comfort and awareness of your surroundings over deep bass and full noise isolation.
That said, we want to ensure you’re getting the best performance possible. Here’s a helpful guide that includes quick steps to help optimize your earbuds:
https://bose.life/4nyYZN4
Gem - Bose Customer Support
Do not get if you have smaller ears.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for people with small ears. Had a hard time putting then on and ended up returning them within minutes of trying them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. We're sorry to hear the fit wasn’t right for you, as comfort and accessibility are truly important, and we appreciate you giving them a try. In case you have not already, please reach out to our team directly so that they can provide further info on alternate sizing kits that contain extra sizes.
Kind Regards,
Eric V. - Bose Customer Support
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you hear everything around you. I don't like how they are designed; it feels like the earbuds are going to fall.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Nellie and thank you for your review!
Due to the nature of the Ultra Open earbuds pen they are designed to allow some ambient sound in so you can stay aware of your surroundings, while still being able to listen to your music.
Making sure you have a perfect fit is important here is a guide to make sure they are being worn correctly https://bose.life/43Dva60
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support