Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2302 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,302 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my mother in law and she LOVES them. She didn’t want headphones that go into your ear as that bothers her ears so this was a great alternative and they don’t fall off.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cute but bad pairing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't pair well with HP OmniBook X. It's on and off as it goes. I bought white smoke and it more like dark grey.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your feedback. We understand that the product hasn’t fully matched your expectations regarding the color, and we're sorry to hear that you’re experiencing some pairing difficulties. The Bose Ultra Open Earbuds are made to provide a strong Bluetooth connection, with advanced technology that helps improve sound quality and reduce latency on compatible devices. Many customers find the connection smooth and consistent, and we want you to enjoy the same experience.

      To help improve the Bluetooth connection, we have a helpful guide available on our website with easy tips you can follow. You can access it here: https://bose.life/4kxZvLo

      We’re committed to making sure you get the best performance from your earbuds, and we hope these steps help enhance your experience.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small issue, but overall great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were working great. Great sound and unique design. They suddenly started dropping the connection for a couple days. However an update that was pushed down fixed the issue. Hopefully there are not more issues to come.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product good quality excellent very easy to use no hair my ear. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I am so glad I purchased. Very comfortable to wear. Long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. These are very comfortable and won’t fall off while working out!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quiet Gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice at the gym. very comfortable to wear. Nice noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it sound good They don't fall off, easy to put on, I love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Really wanted to like these.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sit on your ears, and love the concept of not having something in your ear. I work in a semi noisy environment however, which make these earbuds useless. The volume on phone calls is extremely low, I tried every setting on both my phone and the Bose app and nothing could make them loud enough to have a conversation. For $300 I expect to be able to use them for more than just listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the concept and secure fit of the Ultra Open Earbuds! Due to their open-ear design, using the earbuds in particularly noisy environments can present issues. As for phone calls, however, make sure the earbuds are being worn correctly and that the mic holes are not blocked. If issues continue, our support team will be very happy to take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Innovative and neat-o

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific. I love having my ears open, and they sound much better (with Immersion turned on) than expected. They almost look like large piercings than earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever purchase Clear sound good bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound if they stay conected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty good in quite area. Harder to hear in somewhat noisy area. Left earbud keeps dropping out sound but controls still work. Too inconsistent for the $299 prive tag. Will be retuning mine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It is great that you have been enjoying the sound from the earbuds. I understand you plan to return them, please try the steps here https://bose.life/3Tc9f0Z to help.

      Of course reach out https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Very good for wearing at the gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic for working out with. The sound quality is not as good as the other Bose products, but that is because these are open-ear, so I can accept that. I have gotten a few terrible ear infections over the last few years that I attribute to ear-in earbuds, so I wanted to try something new. I would recommend these if you have the same concerns as I.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice clear sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these open ear concept. I can enjoy the nice clear sound that Bose offers while still being aware of things happening around me. I bought them for me but my son wears them all of the time because he likes them better than Apple earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Open Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for being able to listen and also be aware of surroundings, Not good for Noisy restaurants and Loud events in Gyms or etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, and im still able to hear people around me but at the same time its very easy to tune people out even though theyre open ear !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I’ve ever had. Use them all the time. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea that works. You can hear everything around you. Downside... If your talking to someone, they hear all sorts of background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy these! No ear pain! Finally something that is comfortable and not ha ion my neck creating a weird tan line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best choice ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with my purchase. Bose has always been known for top quality and did not disappoint here at all whatsoever. Noise cancellation makes it seem like the whole world came to a total stop and it’s total silence. Absolutely credible!

    I would recommend this to a friend