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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2302 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,302 of 2,302 reviews
  • Rated 1 out of 5 stars

    Terrible life span

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken care of, clean, charged properly & lasted maybe 6mo.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonathan,

      I am sorry to hear that your Ultra Open earbuds are no longer working.
      We would love to hear more about your issue, so please do not hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs konger battery life for the price-point it is given so please reconsider

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      In stereo mode, the earbud batteries will provide up to 7.5 hours of play time or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of play time.
      Tegan - Bose Customer Support bose