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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1913 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,913 reviews
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look Great they are pretty comfortable and the quality sounds are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. My only complaint is when making phone calls it's muffled and not very high in volume. But music sounds amazing in these. I only wish that I could buy a case protective case for it in town nobody has any. But I would recommend these and they're so comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for exercise and hot weather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds when I am exercising or outside walking in warm weather when over-the-ear headphones would be too hot to be comfortable. Of course, there is no sound isolation, but the tradeoff is worth it for the comfort. I also like the way they clip onto your ears; I find conventional earbuds uncomfortable after a brief time, and they tend to fall out. The noise cancelling helps.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them. He’s a runner and was complaining about ear fatigue with his old, in ear pods. These also sound good while allowing him to hear his surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not as awesome as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and I like the way they sit on my ear and everything plays good and I can hear whatever I'm listening to well. But when I talk to somebody they say that there is a echo and they can't really hear me. So that is a sucky thing and makes me very sad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We’re glad to hear that the earbuds feel comfortable and that the sound quality meets your expectations! We appreciate you letting us know about the echo issue during calls. We’d love to work with you to resolve this and make sure your earbuds deliver the best possible performance.

      To help with this concern, check our support article at https://bose.life/4pj4114 which will address your concern. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good for a quiet environment (home on the couch). The sound quality is great (Bose sound is great). I was unsure about the open ear concept after using AirPods for years. The fit is comfortable for long hours of wear. However, I found it a little frustrating trying to get the earbuds to announce the calls. I would recommend buying the open earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a loyal Apple product user, owning both versions of the AirPods and the AirPods Max. However, these Bose earbuds stand out for their exceptional comfort and secure fit. In my opinion, they offer great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, fits perfect on my ears. Love the look too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    open ear design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the open ear design. Very comfortable. I often forget I am wearing these. Been using them at work for conference calls, webex meetings etc and haven't had any issues with others not hearing me or having problems hearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    jrj251

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bose - Ultra Open-Earbuds. The best quality sound and comfortable fit and secure earbud over the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose Diamond

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well in the ears; however, call quality is poor when using them outdoors in windy conditions, and sometimes they don’t connect to the phone when taken out of the case. Because of these issues, I returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we're glad to know that the earbuds fit you very well. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call‑quality performance. Blocked microphones can lead to muffled or poor audio for the person on the other end of the call, so we always recommend making sure the microphones aren’t covered by headwear and that the earbuds are positioned correctly on each ear.

      Regarding the call‑quality issues and the occasional disconnection, these can often be resolved with a few helpful steps. We’re sorry to hear that you’ve already returned the earbuds, but in case you ever decide to try them again, or if you just want the information, here are some links that may help:

      For microphone issue: https://bose.life/4r4V0Kz

      For Bluetooth connection issues: https://bose.life/3LHTRth

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, better than my Shokz or my Powerbeat Pros. Really comfortable, I can't feel them at all while I'm working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these headphones that I've purchased. (Lost the first pair.) I usually wear them while walking and jogging, so the open ear immersive setting keeps me aware of my surroundings. Most other in-ear headphones don't fit my ear securely, if they stay in at all. These do! Add to it the dependable sound of Bose items and I have a winner. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit and sound awesome. Some of the best I've ever owned! Highly suggest

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, doesn’t hurt my ears like apple products or other in ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life, still going strong after almost 2 years owning them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my girlfriend with smaller ears they stay in her ears perfect and have great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace a pair of Gen 3 AirPods. The AirPods sounded good but they were too big for my ears and didn’t stay in very well. These Bose Ultra Open Earbuds are really great. They are super comfortable and have great sound quality. I can legitimately wear them all day. With them being an open ear design the sound quality does suffer a little bit if you push the volume to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect pitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds was the best purchase I ever did. I can listen to my music and still hear what's going on around me. Sound was perfect. Battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!, though can be diluted in a semi-loud to loud environment. Also, sometimes forget they are there…almost no weight

    I would recommend this to a friend