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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1716 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,716 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose wrap around ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They fit well cliped on to my ears. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & Awesome i like it comfort easy to use sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    It's Bose...buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is amazing! The sound is amazing! The battery life is amazing! Just buy them, you wont be mad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for what designed for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for what they are designed for which good sound and still hear your surroundings. I wish they were louder and almost returned them because in some setting may not be loud enough for you. At high volume people right next to you can hear them. Great for traveling with my wife and still hear what she is trying to tell me but not so great at a loud gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awareness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature of the Bose Ultra Open Earbuds is the absolute freedom they provide. Unlike traditional buds that "plug" your ears, these sit comfortably on the outer edge. This means I am 100% aware of my surroundings at all times. I can still hear cars, colleagues, or my own footsteps without that muffled "underwater" feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great fit. It sound is sub-par

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely the most comfortable earphones I have ever had, hands down. There were a few times when I honestly forgot I was wearing one of them. Once you get them on, they stay in place and don’t feel as if they are at risk of falling off. As for the cons: - really takes some practice to put them on, especially if your trying one-handed. I could never quite get the hang of it. - the sound is sub-par in my opinion. This is mostly due to the “open ear” design. Everyone’s ears are different so they quite naturally can’t fit optimally for everyone. Due to this I could never get the sound “projected” properly to my ear canal(s). Found I needed the volume at 75% or higher - preset equalizer settings need some work, but it’s possible the hardware and open ear design allow in too much ambient noise for it to really make a difference. - they would sporadically disconnect and then reconnect when playing audio for more than 25-30 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds I have owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone rated these anything other than 5 stars I want to know what is better? Maybe it’s because my last set where Dr. Dre pro beats that I think these sound so great and that could be, but these sound great. Comfortable, many listening mode options and the best bass I’ve heard in earbuds. You just have to not forget your wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome sound, bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple. For non-active situations these are some of the best earbuds you can get. They sound stunning. But if you do any movement walking level or above, they constantly disconnect. It's actually comical how much they disconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for Christmas she had been looking at then since came out. She thinks they are amazing used them everyday for at work for 8 to 12 hour a day. Sound great work amazing on phone calls and dont feel like she even wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Finally something for people that ear buds hate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've probably tried every ear bud known to man and returned them all. If you sweat a lot while working out, or if ear buds pop out when you chew or talk, then these are for you. They never ever fall out whether I'm running in the heat or laying on my back doing bench presses. My only wish is if they were a bit louder to make up for the volume loss if you like to wear yours higher on your lobe. Mine seem to fit best in a position that has the least amount of volume. I like to hear my surroundings but not that much. But it still isnt worth dropping a star on the rating. I love these things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality bone conducting headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and comfortable. Only come out of my ear if im sweating from a workout. Sound quality is excellent as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music GREAT phone calls ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is fire with these open ear buds and you can hear ur surroundings when the musics 75% w quality of the music . Phone calls arent as good when youre talking in the mic when its windy. In a quiet setting its clear from what ive heard from others when talking on the phone. I love how easy to clean these are too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Gooodd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and it fits very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, poor fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Good sound. CON: Poor fit. People around me can hear the sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great design!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit better than I thought, and the open feel is great when you need to be aware of your surroundings. The angle is a bit tricky for maximum sound, my only gripe. Physical buttons are incredibly easy to use even with gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    my favorite earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! My ear gets tired from having earbuds and these are perfect to wear all day without impacting your hearing. When not playing anything, you can still hear everything around you great. I think the sound is great for not being inside your ears. Highly recommend.

    I would recommend this to a friend