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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1717 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,717 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Very comfortable for all day wear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fit of the Bose Open Ear AirPods. They sit comfortably on the ear, and I often forget I’m even wearing them—they’re that lightweight and unobtrusive. The design is secure and doesn’t loosen over time, even with all-day wear. I also appreciate how seamlessly they switch between devices. If you have two phones, for example, they automatically connect to whichever one you’re using without any hassle. However, the biggest drawback is the sound quality in noisy environments. While they perform well in quiet settings, it’s hard to hear anything clearly when there’s a lot of background noise. That’s the tradeoff for having an open-ear design—but something to keep in mind if you plan to use them in louder spaces.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for your detailed feedback!
      We’re thrilled to hear that you’re enjoying the fit and comfort of the Bose Ultra Open Earbuds, as well as the seamless device switching. It’s great to know they’re making your day-to-day experience more convenient and comfortable.

      We also appreciate your honest insight regarding sound performance in noisy environments. If you often find yourself in noisy environments, we’d be happy to recommend some troubleshooting steps that might better suit those conditions.
      Here's a helpful link to help you have a better quality experience: https://support.bose.com/s/article/ult-headphoneopn-low-audio-from-product---ka08c000001bugkaaa?language=en_US

      -Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    silverman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Boss quality, comfort, and sound of the bose ultra open

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in ear well and comfortable to wear. You can wear it all day and forget you even are wearing it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice, the sound while listening to music is great. However—when phone calls come in the sound cuts in and out, the person on the other line can hear themselves speaking as if it’s echoing back to them. The volume goes up and down so they can’t really tell what you’re saying to them. The battery life in standard listening mode is approximately 7/8hrs and in immersive listening mode is approximately 2/3hrs. The case charges pretty fast and the headphones charge quickly too. For $300 headphones there shouldn’t be any sound issues so I wound up returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Celise,

      We're glad to hear that you enjoyed the sound quality while listening to music. However, we apologize for the issues you encountered during phone calls. We understand how important it is for calls to be clear and uninterrupted, and we're sorry that this was not the case with our product. This article might be helpful in resolving the audio issues encountered on calls: https://bose.life/4a6Qm6c. Your feedback regarding the battery life and charging speed is valuable to us, and we appreciate your insights on these aspects. If you have any further questions or concerns, please feel free to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    You wont regret these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had noise cancellation thats why i only gave it a five star rating ive had them for a month now work great overall. Its nice i can hit the gym anand lift heavy weights and they dont fall out or feel like they are gonna fall out like other headphones i like i you can change the settings for like one of the settings i like is it changes the volume automatically to your surroundings so like when your walking music gets louder when theirs lots of cars then goes back to normal when its quite.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the fit on your ear rather then in your ear. Very good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good for the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and feel amazing definitely worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Open air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fairly good, but not enough bass for me. The calls are also low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium Bose sound experience. Super comfortable ear buds that I ever wear, you almost forguet that you are wearing it. They need to improved the mic during call reception, people constantly telling me... "sorry you don't hear cleary". But overall a great product, unique style, very comfortable and great sound. My only complain is on calls but looks like is more software related than harware, sorround sound canceling algorithm.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Not what I was expecting. Great choice!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open ear headphones... doesn't seem what I need to drown out the noise. Decided to try them, and I have to say the fit is great and comfortable. The sound amazes me that it could be this good not even covering my ears. And nobody can hear them near me. Took a minute to find the right position for them but they have amazing immersive sound. Cant wait to actually try them in a louder environment. The fact that I forgot I had any headphones on is a plus. And they are easy to use. Easy setup and easy customization!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Mostly good, doesn’t work in loud areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work very well, the sound quality is good, and they don’t hurt my ears over time like many other earbuds. However, as they are open ear, they are impossible to hear in loud environments like on an airplane or in a cafeteria

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually about 4.7 stars. They sound great and I actually forgot I had them on. You can wear them for hours . Only issue is they are a little too "open" I mostly bought them to use while working out at the gym , if you are under one of the club speakers or there is a fit class going on ( other loud speakers ) it's hard to hear your own music , even at full blast. They are great out doors and around the house . You can still have a conversation while listening.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love my Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds. I have been looking for an ear buds that don’t cover my ears and this is the perfect one. The sounds in music is so clear and strong. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Definitely Worth A Shot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the concept of these buds and works great with my type of lifestyle, however my issue would be connectivity. Once in a while my buds will have an issue connecting to my phone or will go out of sync with one another. Also, when speaking on the phone the person you are talking to has a hard time hearing, you’ll have to raise your voice in order for the other party to hear you. Other than that they’re great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. The only downfall is people can't really hear you very well. But, they are great at listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great open-ear earbud, allows safe listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great earbud especially for using at work/research labs/warehouses etc. It's very safe, allows conversation with colleagues, remaining aware to surrounding sound (alarm etc.) while listening to music/news etc. Sound quality is great, as best can be expected from an open-ear earbuds. Bit pricey, but it's Bose. Using for 1+ year, recently bought another pair for wife. A must have for working professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is the best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AirPods but needed something that would still allow me to hear what was going on around me. These allow you to hear your surroundings yet deliver the most amazing sound!!! Bose has done it again! They wrap around the ear easily and you can barely feel them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great earbuds, but one gripe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is the best I've heard. They are comfortable. My one gripe is that it doesn’t connect to 2 devices at one time. It is a pain to keep manually changing between my phone and computer. It is not even user friendly to change devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! Very comfortable and they sound amazing! Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice fit but looses sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ans snug on my ear but not snug enough to hear the complete sound.

    I would recommend this to a friend