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Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,297 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Greatest open earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Love the fit. No ear fatigue. Great sound. Use them for every day use and for cycling. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New concept to Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A different take on Bluetooth. These can sit on my ears all day without causing any discomfort or pain. The sound for call audio is great and noise cancellation works well. 11/10 would recommend to someone not wanting in ear buds for Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    THEY ARE WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely amazing and the quality is definitely worth the price. They are super comfortable and never fall out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product malfunction

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome at first, good quality but not long lasting, right airbud stopped charging over 10% after a few months of use, kind of start working fine after a few weeks and now it doesn't charge over 10% again..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Keevinjmz, thank you for sharing your experience with the Ultra Open Earbuds. We are glad to hear that you initially enjoyed the sound and quality, but we are truly sorry to learn about the persistent charging issue you've encountered with the right earbud. This is certainly not the level of longevity or performance we expect from our products.

      Please follow this quick guide to help restore your earbuds to optimal performance:

      https://bose.life/44rAlal

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    music sounds great - not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great and i love that they stay on my ears while doing yard work. I haven't figured out how to fix the sound for phone calls, people can't hear me. Once I figure that out these will be the best!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well. You can hear your music, and hear other people talking if need to. The music and phone calls come in clearly, and you sound clear. They work wonders when working out at the gym. You don't have to deal with all the sliding or falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent audio quality, unfortunate high noise floor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair fine, have minor connectivity issues on Android (odd dropouts that require disconnect/reconnect), and sound reasonably good for what they are. They look much nicer than most other open-ear alternatives and don't suggest "Don't talk to me" which is nice. My one main gripe is that the noise floor is much higher than an average TWS. It's very noticeable in quiet environments and generally makes these feel cheaper than the price tag indicates. Would strongly recommend waiting for a firmware update that fixes this before opting for them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      It's wonderful that you've been enjoying the audio quality of the earbuds. For the connection dropouts I'd recommend double checking that you're not connecting to the Bluetooth LE connection of the earbuds for every day use.

      I understand you're hearing the noise-floor of the earbuds, it is odd that it would be audible even outside of quiet environments. It is not normally audible by everyone, and we would expect if it is heard to only be in a quiet environment with no music or audio playing. Please reach out to us https://bose.life/contact as we'd love to get your feedback from you.

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted these to work out because I wear Apple air pods all day and the latest version are quite uncomfortable. These worked well enough but not as well as I expected. The volume isn't as loud as I would have liked and they didn't stay securely on my ear. I wasn't going to take a chance in losing one or breaking it when it fell out of my ear so I returned them. If you're looking for an alternative to Apple AirPods, I DO NOT recommend this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sylvia, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations. We understand how important comfort, stability, and sound performance are, especially when earbuds are worn for extended periods.

      The Ultra Open Earbuds feature a soft silicone hinge designed to adapt to your ear for a secure and comfortable fit. Their lightweight design helps them stay in place naturally, so you can focus on your day without distraction. For future reference, these quick guides may be helpful:

      Volume: https://bose.life/41fkmKN
      Proper fit: https://bose.life/4tj4OkY

      We appreciate you giving them a try and sharing your experience, as feedback like yours helps us continue to improve our products.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the nest earbuds I have ever had. The sound is great. The microphone works amazing. They block out all the back noise when I am talking on the phone. They are not noise cancelling, just in case you were wondering (because of the way they are made). The only downside, the battery has a shorter life span than my other bose earbuds. I can wear these all day and they dont hurt my ear at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and super comfy! Would recommend to someone who doesnt like having stuff in their ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose sound is different always...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a weird shape earbuds but at least it doesn't get inside of the ear. Sound qulity is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hurt my ear holes and sound amazing. I use them everywhere. Just don't think you can rip your shirt off and not lose one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Could be better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was okay. I expected a much better sound coming from bose. I didn't care for the way they fit on the ear. Felt a little bulky. Talk time and sound quality was good. Don't recommend for workouts

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your feedback on the Ultra Open Earbuds. We're glad to hear that you were satisfied with the call quality and overall sound performance of the earbuds.

      We understand your concerns regarding the fit and feeling that the earbuds were a bit bulky. To help improve comfort and ensure you're getting the intended fit, we recommend reviewing our guide on how to properly wear the Ultra Open Earbuds:

      https://bose.life/44ynzqr

      Proper positioning can help enhance both comfort and the overall listening experience. We appreciate your feedback and thank you for giving the Ultra Open Earbuds a try.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice on the ears and quality at best. Smooth connection and nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional ! ⭐⭐⭐⭐⭐

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these Bose open earbuds, and I am thrilled with my experience. Sound Quality: The sound quality is nothing short of remarkable. Whether I’m listening to my favorite tunes podcasts, or taking calls, the clarity and depth of sound are impressive. Comfort: These earbuds are so comfortable that I forget I’m wearing them even during extended use. Pairing these earbuds with my devices was a breeze. The Bluetooth connection is stable, and I appreciate the seamless transition between my phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as of today this is a very good product, easy on the ears with clear sound projection, when making a call, sometimes it is hard for the other person to hear you clearly. But overall it is a good item

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sound and COMFORTABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing Airpods and Beats wireless earbuds, these by far are the most comfortable! I could wear these for 2 hrs and feel no discomfort. I specifically purchased these to run and they do not move. I had trouble with other brands while exercising, they would fall out when I started to move or sweat. These earbuds are not noise cancelling, you are still able to hear background noise and enjoy your music. Perfect for work and exercising outside.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound effects

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget I have headphones in my ear. Very light weight and sound effects is awesome.

    I would recommend this to a friend