Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$199.00
Save $100
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,297 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Buy the Shokz Instead

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People constantly complain about not being able to hear me. Ear buds will connect and disconnect at random. Volume isn't great. They are very comfortable and can be worn all day. I would forget they were there. Button function is nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thanks for your feedback regarding the Ultra Open Earbuds. Great to hear you were impressed by the level of comfort offered, and the button function. For poor voice pickup, this is generally attributed to the way they are placed on the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct external sound into the mics. I recommend readjusting the placement and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife and she loves them! She doesn’t notice there even on and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound very comfortable recommend anyone who needs a pair of ear buds rhese are rhe ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Fantastic sound let down by call quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound for an open ear pair of true wireless buds. They are the holy grail of comfort, sound, and the ability to hear surrounding noise. The one big drawback is that call quality is horrendous to the point of being un-useable. On runs, if I get a call, the person can’t hear me well at all and it’s impossible to hold a conversation. I’m really bummed by this as they do everything else extremely well. I like the controls being a button rather than touch, and comfort is just fantastic as they clip on your ears. Bose really dropped the ball on calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very happy to hear you're enjoying the comfort and sound experience that the Ultra Open Earbuds have to offer. If the people you are calling are unable to hear you, I would recommend making sure each earbud is sitting on your ear at about 45°. It's also a good idea to remove any headgear, and make sure the microphone holes on the inner edges of the earbuds are not blocked. If the call issues persist, our customer support team will be happy to help you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost a keeper

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very confortable. Sound quality is good has some bass. Call quality is what killed it for me. The design is almost perfect just need to be thinner. The hwawei ones ultimately were better with the same design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable! Definitely worth it if you use earbuds for multiple hours. Only negative is not the best for talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice, the sound while listening to music is great. However—when phone calls come in the sound cuts in and out, the person on the other line can hear themselves speaking as if it’s echoing back to them. The volume goes up and down so they can’t really tell what you’re saying to them. The battery life in standard listening mode is approximately 7/8hrs and in immersive listening mode is approximately 2/3hrs. The case charges pretty fast and the headphones charge quickly too. For $300 headphones there shouldn’t be any sound issues so I wound up returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Celise,

      We're glad to hear that you enjoyed the sound quality while listening to music. However, we apologize for the issues you encountered during phone calls. We understand how important it is for calls to be clear and uninterrupted, and we're sorry that this was not the case with our product. This article might be helpful in resolving the audio issues encountered on calls: https://bose.life/4a6Qm6c. Your feedback regarding the battery life and charging speed is valuable to us, and we appreciate your insights on these aspects. If you have any further questions or concerns, please feel free to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost 5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually about 4.7 stars. They sound great and I actually forgot I had them on. You can wear them for hours . Only issue is they are a little too "open" I mostly bought them to use while working out at the gym , if you are under one of the club speakers or there is a fit class going on ( other loud speakers ) it's hard to hear your own music , even at full blast. They are great out doors and around the house . You can still have a conversation while listening.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones in every way except price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open earbuds were really nice. They were comfortable and didn't hurt my ears at all. They pinch onto your ear, very lightly--barely noticable. Immersive mode was really cool too, especially in dynamic mode where it sounds like the music if playing inside your head. 8D and binaural music lovers with love this! However, I don't think they were $300 nice. They didn't sound any better they my Galaxy Buds Live which also don't go into your ear canal. They also didn't have wireless charging like my Galaxy Buds. If I am awake, I am listening to music and they don't have a great battery life for constant listeners. In a nutshell, the Bose buds are really great headphones if you don't mind the price. I just didn't LOVE them that much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Can wear them literally all day and not feel them in at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 1 out of 5 stars

    Strike 2 Bose

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They’re so sleek. Fit nicely around my ears, I think they’re pretty comfortable, great sound when not crackling. So far this is my second pair, 1st pair; crackling and popping noise when I adjusted it, I returned them for the white ones. Now the crackling is worse with my 2nd pair. It’s just terrible, sometimes it doesn’t crackle, but most of the time it’s almost every few mins for a couple of seconds. Also has like a Bluetooth glitch time to time, like it disconnects for a second and comes back on. I love these though, I can listen to music and still be aware of my surroundings. The whole reason why I wanted these but the crackling and popping noise, I’m not sure it’s entirely worth it. I am sad to be returning them once again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the design and fit of your Ultra Open Earbuds, as well as the audio quality!

      If you're experiencing crackling sounds or occasional Bluetooth stability issues, try rebooting your connected mobile device, as that can help to restore a stable connection. Also, check whether these issues are occurring in all environments, or whether they seem to be specific to one environment. Our customer support team will also be happy to assist further, via the relevant troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium Bose sound experience. Super comfortable ear buds that I ever wear, you almost forguet that you are wearing it. They need to improved the mic during call reception, people constantly telling me... "sorry you don't hear cleary". But overall a great product, unique style, very comfortable and great sound. My only complain is on calls but looks like is more software related than harware, sorround sound canceling algorithm.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The beautiful Bose wont fall off earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds by Bose. clear sound and wont fall off my ears and easy to use. I really love them and would not want to use any others ever again. Roland Laurenzo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds i have EVER had!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE these earbuds, so much so, i own 4 pair! i keep 2 in my purse so when i get low battery on one and pop them into the case for recharging and i have a another set ready to go. i have them in 4 different colors, so i can match my earbuds to my outfit as well. Recharging is super quick and the battery life is excellent! just wish they had more colors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and sound quality. Comfortable and does not fall out of my ears like traditional ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small canal can't stick the typical ear buds in my ear. Great sound, comfortable. Expensive but worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE did it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and incredibly comfortable. The sound is still beautiful ant they are extremely easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Clip On Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so awesome. I purchased for my husband. He uses them to exercise and they dont fall off. He loves the different features available and sound quality.

    I would recommend this to a friend