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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1717 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,717 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    Get it only if you want to splurge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you'd think it'll have wireless charging and much longer battery life. Sure, the audio quality is top notch. But for an open earbud, I think it's over priced even with the sale. The color blue is nice though. Get this if you want to splurge and are Bose loyalist. But if you're practical, you will want something better-- with more features, and for a lower price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us! We truly appreciate your thoughts and understand your concerns regarding value and features, and appreciate the opportunity to clarify. The Bose Open Ultra Earbuds do not have built-in wireless charging; however, you have the option to purchase a Wireless Charging Case Cover, which allows you to charge the case wirelessly using a charging pad. This accessory provides added convenience for those who prefer wireless charging solutions. Regarding battery life, the earbuds offer up to 7 hours of playtime with Immersive Audio turned off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. Additionally, the charging case provides up to 19.5 hours of extra playtime when fully charged, ensuring you have plenty of listening time throughout the day. If you’d like to learn more or explore accessories, please visit https://bose.life/49SSe5s We’d be happy to assist you further.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great sound is amazing , taking calls is great an extremely clear on both ends worth the money very happy with them .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for outdoor workout!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Comfortable. Beautiful sound. No more pain in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Bose. Easy set-up, easy operation. Along with a good sound. I like being able to hear my soundings while listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a little volume would help. Very happy with the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife wanted new ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very comfortable and sound is good. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality, exceptional sound and extreme c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, definitely not cheap but well worth the price. Very comfortable and dont really move especially when sweating. Sound quality is great and doesnt require full volume... Overall 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound,bad design for my larger ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they fit properly they sound great! Unfortunately i don't have the right ear size for these and had to be adjusting constantly

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love the concept. To be aware of your surroundings as well as listening to music. I love the aesthetic of them. Took a star down because I don’t feel like they are worth the price point listed. If you have money to waste go right ahead but I return mines only cause I couldn’t wrap my head around the concept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Boss ear buds for my husband Christmas gift and he love it. It's so comfortable when put it in the ears,, the sound is awesome and the battery charge last a long time. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sweet Change of Pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome different type of wireless headphone. i wear them at least 12 hours a day for about 2 months now

    I would recommend this to a friend