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Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,297 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose colorful easy adjustable earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds are comfortable to the ears and easy to adjust. They allows you to listen to your favorite songs and hear the world around, you as well as receive incoming and outgoing calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, to wear and it does not fall out of the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! Best thing ever I can wear them for hours, and they do not hurt my ears at all, I usually forget that they’re even clipped onto my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, great sound quality. Works great with my daith piercing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality if clear and the comfort on the ear is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are extremely comfortable; however, it does not make up for the poor connectivity, the terrible microphone and high cost. Go for shokz instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your honest review. We're glad to hear you found the sound quality and comfort impressive, but we're sorry to hear about the issues with connectivity and microphone performance.

      Your feedback is incredibly valuable and helps us identify areas for improvement. The Bose Ultra Open Earbuds are designed for open-ear listening, which can sometimes result in trade-offs in mic clarity and connection stability depending on your environment and device pairing.

      To help address these concerns, here’s a helpful guide with steps that can restore your earbuds’ optimal performance:

      https://bose.life/47kYBx3

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So so product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to stay in place. It doesn’t give updates ie when some texts. Sound is great if it stayed in my ear properly. Overall a decent buy.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi MicaelaM, thank you for sharing your feedback! We are thrilled to hear you love the sound quality of your Ultra Open Earbuds, but we want to make sure they stay securely in place and work perfectly for you.

      Because of their unique cuff-like design, finding the right placement is key to getting both the best comfort and stability. We recommend sliding the barrel up or down behind your ear until it feels secure and the speaker is angled directly toward your ear canal. For a quick visual guide, you can check out, https://bose.life/4eRqTmw.

      As for the text updates, you can usually resolve this through your phone's settings. If you are on iOS, make sure "Share System Notifications" is enabled under your Bluetooth settings for the earbuds. For Android, ensure your preferred voice assistant alerts are turned on.

      We hope this helps you get the absolute most out of your earbuds!

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable to wear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear for long periods, battery has good usage time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Minibose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to wear, easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair of Bose earbuds expecting premium performance across the board, especially at this price point. When it comes to listening to music, they’re actually pretty solid. The sound quality is clean, balanced, and what you’d expect from Bose. Bass isn’t overwhelming, mids are clear, and overall it’s an enjoyable listening experience. That said, the biggest issue, and honestly a deal breaker for me, is the call quality. While I can hear the other person perfectly fine, the microphone performance is extremely poor. Multiple people have told me I sound distant, muffled, or like I’m in a tunnel. In some cases, they could barely hear me at all. This happens consistently, not just in noisy environments but even in quiet settings. For a product in this price range, that’s unacceptable. If you’re only buying these for music, they’ll do the job. But if you plan to take calls, attend meetings, or use them for anything beyond listening, I would strongly recommend looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edwardo! Thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that you enjoyed the sound quality and had a positive overall listening experience. We’re sorry to learn that the bass and microphone performance didn’t fully meet your expectations.

      We understand that sound preferences can vary, especially when it comes to bass performance. To help ensure your earbuds are performing at their best, you may find the this quick guide helpful:

      https://bose.life/3ON9i4T

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Broke in under 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 04/26/2026. Never dropped them, always used the case to charge. Right earbud just stopped charging mid run and hasn’t worked since. Left bud is fine, so it’s clearly a hardware fault on that one unit, not user error. Sound and comfort were good while it worked, but a $300 pair of earbuds shouldn’t die like this before the 3 month mark. Disappointing for the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JayR, thank you for sharing your experience with Ultra Open Earbuds. We are truly sorry to hear that your right earbud stopped charging so suddenly—especially since you've taken such great care of them.

      Since your left earbud is charging normally, it does sound like an isolated hardware issue with the right unit. Before giving up on them, you can try these quick guide to resolve the issue, https://bose.life/4f546E1.

      Because you purchased these recently in April 2026, they are fully covered under our manufacturer's warranty. If the reset doesn't revive the right earbud, please head directly to our Bose Repair and Replacement Page at the bottom of the link provided above to set up a quick exchange. We want to get a working pair back in your ears as quickly as possible!

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy compatibility with my phone and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever used! They stay in place and the dound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good sound and very comfortable. Can also hear your surroundings while met with quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the wife and she cannot hear whenever someone calls. Quality for music/media is good but when it comes to calls definitely bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience and feedback. We're sorry to hear that while the Ultra Open Earbuds performed well for music and media, the call audio quality did not meet your expectations and made it difficult for your wife to hear callers.

      We understand how important clear call quality is. Having said that, if you still have the earbuds or would like to troubleshoot similar issues in the future, we recommend following the troubleshooting steps provided in the link below:

      Troubleshooting Guide:
      https://bose.life/4ppkfYb

      The guide includes steps for checking call audio settings, updating the device firmware, verifying Bluetooth connection settings, and other recommendations that may help improve call performance.

      Thank you again for your feedback, as it helps us continue improving our products and customer experience.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're excelent buy. I love my earbuds. Very clear sound. Easy to manage. I charge them once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My new favorite buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality! I use these for running and they don’t fall out what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best buds ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a "loyal" Bose fan. But I must say when I first purchased the Ultra Open-Earbuds I was a little skeptical especially when I was having trouble placing them behind my ears. But after I got the hang of it (they are very light weight) I was a believer. As always with Bose the sound is great. These buds are so light I have to keep placing my hand to my ears to make sure they are still there. I wish they came in other colors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the Open-Ear Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. They are light and comfortable! Great sound!

    I would recommend this to a friend