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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1916 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,916 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The best I have purchased to date. Pricey yes, but the quality is there. Sometimes you get what you pay for. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sound and quality great for music. Phone calls are ok sometimes other end doesnt hear you well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love Love these buda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I’m loving these buds. Comfortable to wear and forget I have them on. This product was recommend by a friend. I must say they work great and great fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They clip on to your ear so you don't have to worry about them falling off. The open factor makes it so you can hear around you and your ears can also breathe. And they're pretty stylish so it's almost an accessory. The sound quality is excellent as well. Had it for a month and I rarely need to charge it, battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricy, if the price was more reasonable, would have been much better, yet quality of sound, the comfort to use it (you do not have to worry about them coming off your ears) is a plus. The colors to choose from very limited.I picked black .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, perfect for running and use them for the gym. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awareness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily driver earbuds. As someone who values awareness, these are perfect, great sound quality and you can still hear the world around you

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable but I have connectivity issues often. Also experiecing static and one or the other continues to disconnect often for no apparent reason. Or, sometimes they neither of connect at all. Takes 2-3 tries before I can get a connection. Poor product overall but they look nice. Lol

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Jess. Thank you for choosing the Bose Ultra Open Earbuds. We designed them to offer comfort, an open‑ear listening experience, and reliable performance, so we’re sorry to hear you’ve been experiencing connectivity issues. We understand how concerning it can be to experience static, disconnections, and multiple connection attempts, especially when you simply want your earbuds to work smoothly.

      We appreciate you sharing this with us, and we’re here to help. To assist with the connectivity and audio issues you’re encountering, please try the troubleshooting steps in the link below, they often resolve concerns like static, pairing delays, or earbuds disconnecting:

      https://bose.life/4rjZDRc

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Takes some getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of bose. Had them for years but these take some time to get used to. Sound is great but comfort is so so. I cant wear them for long periods of time. I bought these because of my hearing issues. Thought it was a great concept and love how yoy can still hear everything around you. I am sure they will be improved them with time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. With their combination of skin-safe materials, a fully open design, long battery life, and unparalleled comfort means you can leave the earbuds on all day. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4ryN195 which includes tips to improve your wearing and listening experience.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds theh are the most comfortable earbuds i have ever worn. I have tried many in ear ones and they just dont fit my ears these are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so sound. Takes getting used to fit. My ears have never allowed comfort with any bud only head phones. Thought I'd try these. Guess I'm gonna have to invest in some Bose over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbud review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Very comfortable. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, questionable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because standard in ear headphones do not fit in my ears (keep falling out). I looked at these and thought I finally found some headphones that were actually made for me. The first day with little use, I thought they were great. Very good sound. Once I wore them to work and started just doing little stuff like moving around from point A to point B and minor shuffling around, I found that the top part that rests on the ear just sort of pops out and kind of hangs there. I kept pushing them back in, but there really isn't anything holding them in so eventually I spent a lot of time pushing them back in my ear all day long. Love the idea of it, but not for me. Plus I wasn't confident that the rubber part that "bends" to the ear would stay that way for very long. Anyway, I returned mine after a week of use. Sound was good, fit was for me. NOTE: I spent a lot of time researching the different ways to fit them on my ear, and no matter where they went the top part would loosen up and pop-out past my ear eventually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, they sound amazing, syncing them is extremely easy. I would recommend these. Theyse stay in my ears even when i go out jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend