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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,111 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Open Ear Sound with Bad Microphone Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they fit my ears, I could barely notice they were there after a while. The sound quality wasn't too bad for open earbuds. My main problem with them and the reason I returned them was the microphone quality during calls was terrible. I hope it is something they can fix in a firmware update, but none of the updates fixed it during the time I had them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Loren, I'm sad to hear you returned the Ultra Open Earbuds, though you did like their fit and their sound performance. If people on calls are complaining about your mic quality, make sure the mic holes on the inner edges of the earbuds are not blocked. You can also try resetting the earbuds; our customer support team will help with that, and with any other related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Best regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does not come off easy. Easy to wear it's good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loveeeee these!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who still want to be aware of their surroundings but also have clear audio. Love these things. Perfect for public especially if you’re a woman.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music, not so good with calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how these headphones feel and function. Wearing these during work is perfect becsue i can be fully aware of my surroundings without being hindered from hearing whats going on around me. Sometimes i forget they're there. They also are very snug and have never fallen off even after shaking my head trying to make them fall out. Cant expresss how disappointing the call quality is but if im just sitting still with no back ground noise theyre not bad for call quality. Me and my wife both have a pair and only use them to call eachother if we arent actively doing something(driving or ither things that have active background noise) with all that said theyre honestly great, reliable, and quality for music. We will be keeping ours but really wish the call quality was better. You can enable the "auto noise" setting to make it better but still not the best. There you have it folks. Theyre great lol just not best call quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing such a detailed and balanced review! It’s great to hear that the headphones excel in comfort, fit, and functionality, especially for work and music. However, it’s clear the call quality leaves something to be desired, particularly in environments with background noise. It’s helpful that you mentioned the "auto noise" setting as a partial workaround, though it’s unfortunate it doesn’t fully resolve the issue. Overall, it seems these headphones are fantastic for music and daily wear, but not ideal for calls in active settings. In order to address this, we would recommend reaching out to our support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly useful

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that i can wear these for hours and have no discomfort. They sound great and they’re perfect for when you are not trying to block any noise and yet still be able to listen to something without bothering others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that fit my small ears. Great sound. I get compliments on them all the time for the rose color. I travel frequently and use them on the plane. Only negative is that i need to charge them after about 6 hrs. Other than that grreat priduct. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not waste money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worse bose device i ever bought! I recommend to stay away and just get something else the fit is nice but the quality of audio and calls is horrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves earbuds for the gym every other earphone would fall out her ear since she has small ears but not these they are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not quite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears never got used to the feel. They look cool. Sound good. But not overly confident on them staying in place.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear you like the look and sound of the headphones, that’s great to know. Regarding the fit, we understand that comfort and stability are important. The Ultra Open Earbuds are designed to fit most ear sizes, and you can gently adjust them in your ears to find the most comfortable and secure position. It may take a little time to get used to the feel, but many users find that a slight adjustment makes a big difference.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, not speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear great out of these, but sometimes people cannot hear you when using for the phone! That is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! I like that they don’t go directly in your ear, and that you can listen to your music and people talking to you at the same time. I think the sound quality is great as well. Personally, I feel that you can’t go wrong with Bose. They are worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Outdoor Sports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly recommended for comfort and spund quality. I would however not recommend them if they are the onlt pair of headphones since they do not block any sound in loud environments so you will not be able to enjoy them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and very secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very secure on your ears. Great for running outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, they fit perfect in my ears without hurting because I have small ears. Also, I love how they stay charged for days without having to consistently charge them in between wearing them. The only down side is sometimes I am told that I sound far away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can wear them all day and can connect to two bluetooth devices switching between them with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to use...the sound is very clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where have these been all this time?!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for days. I can truly hear things around me when listening to music, books or on a call. When on a call, I'm told it is crystal clear. Can you mow the grass and listen to something? No, but that isnt the purpose of these. Can you go on a run and feel better about hearing your surroundings while enjoying music or a book, yes.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your positive experience! It’s great to hear that the long battery life and clear call quality meet your expectations. These headphones are designed to let you enjoy your music, books, or calls while staying aware of your surroundings, making them perfect for activities like running or walking. If you ever have any questions or need assistance, feel free to reach out. We're glad you're enjoying your device! bose