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Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,297 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have had in a long time. Have great sound and are able to hear the outside noise as well. Would recommend to anyone looking for a good pair of earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Wasnt for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are for office workers. I have been accustomed to using the quietcomfort buds and using these made me realize that. They arent loud and they lack bass. If your environment is really loud, the buds are useless. If you turn up the volume, people can hear your audio. Needless to say, I don't work in an office so i returned them. Plus side, they are comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you found the Ultra Open Earbuds comfortable to wear! It's true that, compared to our in-ear QuietComfort solutions, the Ultra Open Earbuds won't offer quite the same volume and bass experience. This is due to their open-ear design, which allows customers to enjoy their audio content while still hearing their surroundings. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOSE!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing sound quality and great battery life. For conductive, i wish i could afford more of these for others to have!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they don’t go into the ear! I had to get adjusted to them because I was used to having them inside the ear. It feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like these a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to but the sound is great either in stereo or immersion. The most I’ve ever paid for earbuds.I’m hoping that they last longer than most.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good but Huawei do it better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fatigued my ears a bit more than the Huawei Free Clips. The Bose cost more, even after importing the Huawei clips into the U.S., but the Bose don't sound much better. Huawei free clips have better volume and are much better on calls. The Bose have the upside off an app that works by default in the USA. For the Huawei clips there was a lot of roundabout work that was needed to get their app to work inside the US. But they are hands dowb the better design for comfort and sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the color is fantastic. I would Buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent earphone that’s easy on your ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones I have ever owned. Easy on the ear. You won’t even notice that you’re wearing it , Sound was excellent. I never expected it for an open earphone. The only downside I could say is that you could easily loose it without noticing it . And also the microphone has poor reception. When I use it to talk on the phone , the other side has difficulty hearing my voice. Other than that I really like the sound of this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great and feel great but do not block out sound

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tina, thank you for sharing your feedback. We’re glad to hear you like the look and feel of the earbuds! By design, the Open Earbuds don’t block out the world or have noise cancelling, so you can enjoy your music while staying open to the sounds of the world around you. They do have an automatic volume control feature, available in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. Hope this details helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to the ears but bass and volume are too low

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you find the Bose Ultra Open-Ear True Wireless Earbuds comfortable to wear. Regarding the bass and volume, you can customize the audio experience by adjusting the equalizer settings in the Bose App to match your preferences. This allows you to fine-tune bass, treble, and overall sound for a richer listening experience. Sometimes, the positioning of the earbuds on your ears can also impact sound quality, so you might want to visit the link below for a guide on proper placement.

      https://bose.life/3Ls5RPi

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great for music, not so good with calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how these headphones feel and function. Wearing these during work is perfect becsue i can be fully aware of my surroundings without being hindered from hearing whats going on around me. Sometimes i forget they're there. They also are very snug and have never fallen off even after shaking my head trying to make them fall out. Cant expresss how disappointing the call quality is but if im just sitting still with no back ground noise theyre not bad for call quality. Me and my wife both have a pair and only use them to call eachother if we arent actively doing something(driving or ither things that have active background noise) with all that said theyre honestly great, reliable, and quality for music. We will be keeping ours but really wish the call quality was better. You can enable the "auto noise" setting to make it better but still not the best. There you have it folks. Theyre great lol just not best call quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing such a detailed and balanced review! It’s great to hear that the headphones excel in comfort, fit, and functionality, especially for work and music. However, it’s clear the call quality leaves something to be desired, particularly in environments with background noise. It’s helpful that you mentioned the "auto noise" setting as a partial workaround, though it’s unfortunate it doesn’t fully resolve the issue. Overall, it seems these headphones are fantastic for music and daily wear, but not ideal for calls in active settings. In order to address this, we would recommend reaching out to our support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality,horrible connection issues@ 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones great sound and have been amazing! But my only problem with them and this is happening here as of late. They disconnect and don’t play any audio. I’ve unpaired them repaired them deleted it from my device and repaired it to the hose app and I have been met with this issue over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good for the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and feel amazing definitely worth the money!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great buds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if its this esition of the Ear-buds. But the connectivity is not 100% all the time. I have another pair that are not this edition. Those other ones work amazingly well!!! I love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does not come off easy. Easy to wear it's good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still enjoy them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great I love I can also hear around me, won’t fall off ears if you have a pullover and you take it off they will easy fall so just careful on that. Not great for phone calls the other person can hear all the outer noise in detail instead of your voice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They are very comfortable and work great for ky use csse. I like to listen to youtube videos while i wash dishes and this makes doing thst and carrying on a conversation easier. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with, I have the Bose quiet comfort earbuds and they are my all-time favorite pair of earbuds that I own (and I own quite a bit of earbuds:)) anyway, since I already know that Bose has amazing audio products, I purchased these because at my job I am not permitted to wear two earbuds at a time due to safety and communication issues. But with these buds I can wear both and still be aware of my surroundings. They also have been amazing for wearing around the house, and still being able to hear people at my door, and engage in conversation with my music running in the background. I also wore these outdoor in the rain, and they operated perfectly due to the button control and no touch sensor which the rain usually messes with.

    I would recommend this to a friend