Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1741 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,741 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Running Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I use them for running and they have a great volume and minimum sound leakage. Definitely the right choice over Shokz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Open-Ear Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. They are light and comfortable! Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound as always, great fit and style. Best earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable I can sleep in them- keeps a charge all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing for when you need your husband to hear you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Earbuds are What's Happening Now!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once positioned in the right place on the ear, the sound is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these is good. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best investment! The open ear concept is very good and doesnt cause ear fatigue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and comfortable to use even when running and working out. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for my audio books and music but it’s not so good with phone calls

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear you're enjoying the earbuds for audiobooks and music.
      Microphone issues can be caused by a few things, like a poor fit, blocked mic, or unstable Bluetooth connection. Outdated firmware, app settings, or environmental noise can also affect performance.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3K1ybXK

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great in quiet settings

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing when you are in a quiet room. However, after wearing them out in public, being able to here my surroundings, the outside noise overtook the sound coming from the headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for awareness

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.

      At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.

      As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.

      Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good for a gym workout. Good for running and has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Far better than Apple Air Pod Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Far better than Apple Air Pod Pro. Actually doesn't fall off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have several issues that is just such a disappointment for the Bose name and pricey tag. I chose these as my first choice of open ear buds because it’s Bose and figured the pride was because of the quality . Was kind of bulky and heavy for an open ear clip . But the worst part was phone calls , everyone said they can’t hear me or that my words were being cut off . Next the music was hard to hear because of the shape of the ear buds it did not sit deep enough so I would have to crank up the volume or push on the outer of my ear to create a better seal then it sounds great . I thought the problem was my ear shape but it’s not because I purchased a different brand and it’s awesome for for phone calls and music is audible without having to turn the volume all the way up . I’m happy with my new purchase .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you so much for sharing your experience, we truly appreciate your honest and thoughtful feedback. We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations, especially given the trust you placed in our brand.

      The Ultra Open Earbuds are designed to offer a unique combination of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit is intended to keep you aware of your surroundings while delivering personal audio through OpenAudio technology.

      Regarding the call quality issues, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it may impact how well your voice is picked up.

      To help improve your experience, we recommend checking out this troubleshooting guide: https://bose.life/4nkcekS It offers helpful tips that may enhance both call and audio performance.

      Again, thank you for your feedback, it helps us continue to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team using this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, no pain or disconfort when in use. Easy pairing and charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones from Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sounds but had no noise cancellation!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.

      Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
      You can explore more features of the product on our website: http://bose.life/4nRAiwf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality was underwhelming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose