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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1917 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,917 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised with how well these worked! Made a great gift and wanting to get a second pair just for me. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose ultra ear earbuds, nice an clear sound,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great, I know a little pricey but worth it, not noisy cancellation but great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Fast,Easy and Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convient store to shop at.I go to the one in Dartmouth,MA IF THEY DON'T HAVE YOUR OTEM THEY WILL GET IT SHIPPED TO YOUR HOME AT MO EXTRA COST WAS SUPPOSE ARRIVE IN 3 DAYS WAS DELIVERED IN 1 DAY WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would purchase them again.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the BUD's they sound very good. I use them while playing golf.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality and sound. So happy I don't have to put something in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My favorite Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable so comfortable i forget theryre on sometimes and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality and Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and perfect for those who are active and always on the move!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable controls work well. Sound quality is well balanced. Works well in noisy areas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy every song on my playlist like the first time that downloaded it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light to wear , the batteries lasted really long compared to other ear buds out there

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume and bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issues were sounding like i was in a small echoing room to anyone i talked to (whether bluetooth to ipad, laptop or phone) and limited volume. These were major factors in returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BenjaminR, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfortable that I forget I'm wearing them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite. Fantastic sound and so comfortable that I forget I'm wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use true sound great for phone calls back ground noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open earbuds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not recommending these to no one quality is poor. And they're 2 dem, expensive, what is this is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very good on calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the earbuds and the sound quality is good and the immersive sound is really good to i had no problems connecting to my iPhone. But when I made a call with the ear buds. The person can barely hear me and my voice goes out in the call. I tried to call five different times still the same problem. So I just decide to return them because the microphone quality sounds like $10 gaming headset. overall if you want to buy this For style and sound go for it, but if you will make calls with the headphones, not so much luck i just wait for these to go on sale

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mauro,

      I understand you returned them. I'm happy to see that you're enjoying the immersive sound and quality from the earbuds. Should you decide to try the earbuds again, I'd recommend making sure you're not using the Low Energy (LE) connection of the earbuds. Please also try the guide here https://bose.life/431eULD to help with microphone quality. We'd also love to help and would ask you contact us https://bose.life/contact for support.

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulties attaching to my ears in order to get the full effect of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is surprisingly awesome! Most open ear devices I have tried from other companies have required the volume to be higher to equal clear tone and sound of using an in ear or covered ear headphones. Another advantage of this design is they stay put whether I am exercising or napping. Awesome Bose. The only con is they have a slightly lower battery life than the competitors if you forget to fully charge the case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good pipol nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very not good nice airdpods i like much and de pipol very nice

    I would recommend this to a friend