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Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,297 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally feels like the sound is coming from my brain is insane !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and works great, only issue is you cannot use just one

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Should have been better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to like them however they started messing up, they weren't loud enough and I thought they were going to be noise cancelling but are not. It could be good for someone who doesn't care about the noise cancellation and just want them for music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DorothyB, thank you for sharing your feedback. The Bose Ultra Open Earbuds are not noise‑cancelling by design, as they feature an open‑ear style. They are intended for people who want to enjoy music while remaining fully aware of their surroundings. Because of the open design, the sound is not isolated within your ears. If you find the volume lower than expected, you can try adjusting it directly through the connected mobile device. We hope this helps clarify any confusion.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose open ear headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, is a top of the line speaker system. This new design for headphones set a new standard for how to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot the sound quality is good and love how they stay in place. But I didn't like the button controls. Only 2 buttons and a lot of options. I feel like they are trying to do to much I was never able to get the volume down to work only up. And for what you pay for them I honestly wasn't that impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking or running outside. They are really comfortable to wear and make you aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open earbuds ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. The problem that i have is that it disconnects randomly and on my phone it says that its connected but i can hear any music sound. Its very stressful

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re enjoying the sound quality of your Bose Ultra Open Earbuds, and we understand how stressful it can be when they disconnect or stop playing audio even though your phone shows they’re still connected.

      The Ultra Open Earbuds are designed to deliver clear, immersive sound with an open‑ear fit and reliable Bluetooth connectivity. In some cases, audio dropouts like the one you described can be related to pairing behavior, software, or device settings.

      To help resolve this issue, please review the troubleshooting steps in the link below: https://bose.life/3Omgfcq

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of open ear headphones I’ve owned. Can wear them for 10 hours straight and not have any fatigue on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for me but probably for others

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these except the fact they hurt my ears like crazy. I was honestly looking for a pair of headphones to sleep in since I have awful insomnia and a certain playlist helps and I cant wear these for more than maybe an hour before my ears start to ache. Maybe its because I have fresh piercings but I thought this would be better for that since they wouldnt sit too close to them unlike my sony ear buds. These hurt enough that I might try the huawei ones. Not sure but unfortunately these are going back. They look nice but man they dont feel good at all. I have small ears too. The sound is not bad at all for open ears. I dudnt lovr it at first but it is good for open ears. Sound usually isnt the priority for this style anyway

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - I'm sorry to hear the Ultra Open Earbuds are hurting you, although you do like their look and audio performance. Please note that these earbuds are not specifically designed for sleep purposes. However, it's usually fine to use the Ultra Open Earbuds during everyday use if you have piercings; if your piercings touch the earbuds, that’s okay as long as the earbuds remain comfortable and secure. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Great sound and love using them for both work and play!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for music/podcasts. Air pods are better for making phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a little volume would help. Very happy with the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and perfect for walking around and being aware of your surroundings. Not good for the subway you can’t hear anything and there’s no noise cancelling.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for taking the time to share your review. We’re really glad to hear that you’re enjoying the sound quality of your Ultra Open Earbuds and that the open‑ear design works well for staying aware of your surroundings while walking. That’s exactly what the earbuds were designed for.

      We also appreciate your note about using them on the subway. Since the Ultra Open Earbuds don’t include noise cancelling and are engineered to keep external sounds audible, loud environments like subways can make it difficult to hear your content clearly. Your feedback is valuable, and it helps others understand what these earbuds are best suited for.

      Thank you again for sharing your experience, we truly appreciate it.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Do not waste money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worse bose device i ever bought! I recommend to stay away and just get something else the fit is nice but the quality of audio and calls is horrible!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Open Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open ear headphones help your situational awareness. They sounds amazing but still allow you to hear what’s going on around you. Game changer for those who work out or run outside.

    I would recommend this to a friend