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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,111 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice feeland great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Feels nice on the ear, neat buds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these, they are very comfortable and do not hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hates ear buds or anything in her ears. I suggested these as they sit on the ear. It took her a bit to get used to them, but she has thanked me no less than 10 times for getting these for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the husband since any pods he tried didn’t stay in the ear well. He loves them works well and stays where intended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair i had was defective and wouldnt charge so i had to exchange them. Howevern bose has done it again, great sound quality and build quality, I will always go with bose brand for headphones or earphones. Great sound after updating the earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, ablt to wear all day. Used while working out, they never moved. Sound is great. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    For just indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met the precise quality of bose towards music quality, comfort and weight. During driving can't able to hear calls and always you need to keep hand on ear buds to push more in to ear canal to hear out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Murali, I am glad to hear that you are enjoying the sound quality, comfort and weight on our Ultra Open earbuds. if you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Bose. Easy set-up, easy operation. Along with a good sound. I like being able to hear my soundings while listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these because I can hear what everyone is saying but watch a show at work at the same time. lol.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was gift to my wife she loved very comfortable and beautiful sound

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Excellent but

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be a little louder and be a poorly better for smaller ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! They stay in my ears and they dont hurt!! Great sound i love them so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bulky and weird. The best feature was the clear sound. I would recommend this product for those who’s not into noise cancellation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with privacy or anything audio related

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.

      The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.

      If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.

      Thank you again for your candid review. We appreciate you giving Bose a try.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Wife Loves Them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife, and she loves them! She says they are comfortable and easy to wear all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unique but feel like sliding out constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely unique design and idea for earbuds , and takes adjusting . My only problem is that they constantly feel like they are about to slide out and fall . to be fair thats probably because im going 20mph on a electric scooter

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Item returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a loud as I expected. They are comfortable, definitely an acquired taste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT product. Wonderful sound, as expected from Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price earbuds easy functionality easy to activae bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Lifestyle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones changed the way I look at headphones moving forward. I'm so upset I lost them, because now I have to buy another pair. Highly recommended.

    I would recommend this to a friend