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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Running Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I use them for running and they have a great volume and minimum sound leakage. Definitely the right choice over Shokz.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, only thing is I feel it’s too expensive for $300. If it’s going to $300 it has to have what the other competition has such as wireless charging, multipoint etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Eden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound clarity combined with the ability to hear your surroundings is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They have great sound and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my brother for his bday ! He loves them and says they don’t hurt his ears !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones it’s lightweight. It’s easier to use quality I would say nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear buds out there while working in an office you can listen to music and still hear conversation that people talk about and they think your not listening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, doesn't fall out. Love these compared to other open ear headphones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and easy to use. Good sound quality and perfect size of the storage case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Depends

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still carry on a conversation with someone near you while still listening to music. The quality is amazing. However, if you’re looking for an immersive sound, these are not the headphones you want. Realistically, it sounds like a speaker surrounding you while you can still hear everything else. if that is what you want, you would definitely enjoy them. Ultimately I returned these as i couldnt justify the cost over buying a portable speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you weren't happy with your Ultra Open Earbuds, though you did like their sound and open-ear design! For immersive audio, I'd recommend one of our other in-ear solutions, namely the QuietComfort Ultra Earbuds. These buds sit directly in the ear canal, and the Immersive Audio settings will make your music feel like it's coming from outside the earbuds! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite ear buds so far. I can't use normal in-ear earbuds because they hurt the inside of my ears after a while. The open earbuds I can keep on for hours, for example on a long haul flight. Plus, I like to be aware of my surroundings on a run by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound the look all of it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beest buds i have ever had. Other pods need to be adjusted or you need to pull them out to rub your eat. These stay on while i am walking, running or playing tennis. Best bud to come out!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, phone quality subpar, allergic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of people are looking for alternatives to airpod pro earbuds, and I'm one of them. I have some sort of allergy to the new airpods and the new bose quietcomfort (and ultra) buds and overears, so I tried these after returning the ultra overears because of that allergy. So, first warning, if those allergies affect you, the strap in between the battery and speaker appears made of the same material and while I didnt have an issue immediately, it has come up again more slowly and just where that part touches the skin. Unfortunately I was letting my ears heal a bit from the ultra overears before using these a lot and I'm stuck with them because my return period is over, so if anyone at Bose is reading this and can help, I'd sure appreciate it. To the actual product: I think that overall, these are what I expected as far as music sound goes. Connected to my iOS devices, phone quality is poor. I've been told numerous times I sound awful and have had to remove them to use speaker or another device, unfortunately my use is about 50/50 phone calls and music. I own the glasses and these are definitely a step up in the right direction. I like these better than the openfit and openrun from competitors, but I just cant use them due to whatever all these manufacturers are putting on the silicon/rubber/whatever. Really, if you can fix the phone call quality these are closer to 4.5 stars, if you can make me non-allergic, then I'd give just about anything.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the Ultra Open Earbuds! While I'm happy to hear that you've been enjoying the Bose sound, I am sorry to hear about what appears to be an allergic reaction to part of the product - as well as the phone call issues you've outlined. My suggestion would be to contact Bose's technical support team, so that both issues can be looked at more closely with regards to finding a solution for you. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy you forget you are wearing them and they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I loved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, perfect sound as always, i loved them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and comfortable to use even when running and working out. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning Bose, klipsch and Sonos amongst others over the years I’ve concluded I’m a Bose fan. These people put in the work. I was skeptic about these little guys but they blew my mind. I honestly don’t understand how they crank the bass on these. They’re pricey but I would challenge any competitors to equalize with out-ear headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. The only downfall is people can't really hear you very well. But, they are great at listening to music.

    I would recommend this to a friend