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Customer reviews

Rating 4.2 out of 5 stars with 2297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,297 reviews
  • Rated 5 out of 5 stars

    Shoks earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, except I lost them a wk after purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones it’s lightweight. It’s easier to use quality I would say nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds good for runs and work to here my boss if he was talking to me

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and are not uncomfortable like some others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great fit sound and comfort would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good conectivety excellent sound quality excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Work in progress

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky design, felt uncomfortable and didn't stay on but the sound quality was good and the battery life was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Helen,

      I am pleased to hear that you love the sound quality and battery efficiency of your Ultra Open earbuds.
      In order to get the best comfort and experience, as the earbuds should feel like you are wearing nothing, please check our fit guide: https://bose.life/4dFT2cl

      For further help, please contact us directly: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose open ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for music. Does not want to as well for iPhone. Everyone has a hard time hearing me. Recommend for music

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We're glad to hear that you've been enjoying the earbuds for music. We also understand how important microphone performance is, especially during calls, and we'd love to help you get the best experience possible.

      Proper fit plays an important role in both comfort and microphone performance. If the earbuds aren’t positioned correctly, it can affect how clearly your voice is picked up during calls. Our online support guide includes tips to help optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your earbuds are up to date. You can find step-by-step instructions here: https://bose.life/3TaIuxj

      We're confident that with the right fit and settings, you'll be able to enjoy clearer call quality while continuing to get the premium audio experience Bose is known for.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with earbuds good for running hold very good on ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Below expectations.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which is expected from this brand. Unfortunately, using the app isn't an improvement on sound quality. Two stars because at this price point you'd expect an overall decent experience BUT the phone call quality is waaay below acceptable. JLABs at least inclue 2 Mic ENC on their epic open sports for less than half the price. I WOULD NOT recommend these to anyone expecting to make phone calls with them. Which these days, I'm sure almost anyone is expecting to take or make calls. Bose price point remains high but dont improve quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’re enjoying the sound quality of the Ultra Open Earbuds, but we’re truly sorry that the calling experience and app performance haven’t met your expectations.

      The phone call quality should absolutely feel reliable and clear, and we understand how important that is for everyday use. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

      To help improve your call performance, please check out this quick guide:
      https://bose.life/49f3ffz

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, ablt to wear all day. Used while working out, they never moved. Sound is great. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Bluetooth Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality earbuds i have ever owned. The sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The best I have purchased to date. Pricey yes, but the quality is there. Sometimes you get what you pay for. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 1 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel amazing and fit great sound quality is poor not loud enough when loud backgrounds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Diana, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We're delighted to hear that they feel amazing and fit comfortably. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.

      To help you get the most out of your earbuds, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips and recommendations that may improve volume performance and enhance your overall listening experience.

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open air ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from the Bose system is amazing and the comfort is equally great. Thinking of getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a last minute gift, so glad I did. The person I bought these for had issues with other earbuds making his ears sore and would constantly fall out. These have been a game changer. The are easy for him to put on, he can't get over how comfortable and how clear these are. He loves his so much, he bought our son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great sound. I purchased this for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend