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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,919 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, who has problems with traditional earbuds. They simply just clip on to your ear, and you're ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for phone call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is like you would think for music, videos, streaming. For phone calls while paired with an IPhone 15 pro max they are not worth the even buying. If you can hear the other person on the other side it was very faint like whispers. 4 star for music, 1 star for phone calls incoming or outgoing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi John, happy to hear you like the QuietComfort Ultra Earbuds' audio quality for music and videos! If you're having trouble hearing people on calls, try pairing your earbuds to a different device, to compare performance there. Also, try several different call apps, e.g. standard phone calls, Zoom, Teams, etc. If issues persist, please get in touch with our support team, who will assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Need a lot improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.

      We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.

      Gem – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, they have very good volume, I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does not come off easy. Easy to wear it's good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality was underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returning and getting Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very compatible, don’t think it’s the headphones fault, more apples fault. Apple products only want to work well with Apple products. They do stay on my ear, super comfortable! But they disconnect every time, and when they die, no notification. They also suck when you’re outside, and trying to use them to talk on the phone. Majority of the time no one can hear you talking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It is wonderful to see that you find them super comfortable. I am surprised you're having connectivity troubles though, and would recommend making sure you're not connecting to the LE (Low Energy) connection of the earbuds, there are other steps you can try here (https://bose.life/4byPsk5). I'd also suggest checking the fit (https://bose.life/4a1X6T0) to help with calls.

      Please also contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for awareness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.

      At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.

      As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.

      Hope this helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great better than expected for the price it makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what it advertises It does clip under your ears quite easily it doesn't feel like they're on there they stay on very well and my canal of my ears don't itch anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased these for states they are the BEST! He highly suggest theae for others who don't want something really off in the ear canal. The sound quality is awesome when listening to music and the noise cancellation is spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound, open air is the best. There is no doubt in another purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose over the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good as far as sound was concern. The problem was the mic making it sound like you were far away and people had trouble hearing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses them when she’s home with the kids and at work and can still hear everything she needs. Audio quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, perfect sound definition. I really recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sounds but had no noise cancellation!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.

      Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
      You can explore more features of the product on our website: http://bose.life/4nRAiwf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are amazing! The sound is incredible considering they are open. It took about an hour to get used to them and I’ve been able to wear them for hours! Love these little buggers! I can never get buds to stay in and then I wind up getting an ear infection! Or two! Not anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is good, as expected. Not ideal for small ears, they slide off. Eventually tugging on earrings. Poor talk to text quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds however they clinch on to the ear lobe which causes soreness

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you find them decent, though we’re sorry to learn that the fit has caused some discomfort for you. They are designed with skin-safe materials, a fully open design, long battery life, and unparalleled comfort means you can leave the earbuds on all day, sorry to hear that hasn't been your experience.

      To help improve usability, we’d recommend checking out our support article here: https://bose.life/4rBPXlc. It includes tips that may enhance comfort and overall wearability.

      Klariss – Bose Customer Support bose