Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,111 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear buds out there while working in an office you can listen to music and still hear conversation that people talk about and they think your not listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for enjoying music while still staying aware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for listening to music while staying aware of your surroundings. Took some getting used to and for me personally not the best for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ultra open earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds is very comfortable and sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bose bluetooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. There super light and easy to use on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose to go

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality and light as a feather. Stay aware of your surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    open ear bose

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are not good in a very loud setting but are easy to use comfortable and charge fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sounds, noise cancellation there is not.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, I wish there was a way to make them less noisy when in public settings.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback with us. We’re delighted to hear you enjoy the great sound of the Bose Ultra Open Earbuds. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Please note that they do not include a noise‑cancellation feature, as they are intentionally designed to keep you connected to your environment. We truly appreciate your input and hope you continue to enjoy the unique listening experience they provide.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing ear buds

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. They are very practical. I can listen to music without stopping listening when someone calls me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce and service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Replaced my Apple AirPod Pro with these headphones! Would recommend to anyone. Best Buy made it easy to do in store pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds charging case breaks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, just on the second set. The charging case, the spring loaded pins for contact break. Thank god I got the insurance. Even swap each time it breaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulties attaching to my ears in order to get the full effect of the sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks & sounds good but terrible as microphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, feels good, SOUND AMAZING to the ears, but, can't speak with anyone. It's terrible as a mic to talk through the phone with it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the fit and sound quality of the Bose Ultra Open Earbuds. We also understand how important microphone performance is for phone calls, and we’d love to help you get the best experience possible.

      Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7

      Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they cup around the side of your ear & not go directly inside your ear. I don’t even feel them & don’t have to worry about them falling out of my ear. The sound quality is phenomenal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never had a good Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one drains a lot faster than the left one making it hard to use them together. It also randomly stops connecting to my phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're sorry to hear you're experiencing faster battery drain on the right earbud and connection issues, that’s definitely not the experience we want for you.

      This can sometimes happen due to the right earbud acting as the primary connection point, which may cause it to use more power. To help resolve this, we recommend checking for firmware updates, resetting the earbuds, and ensuring both are fully charged before use. You can also try reconnecting them to your device by removing and re-pairing them via Bluetooth.

      Here’s a troubleshooting guide that may help: http://bose.life/4oSodb7

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love these

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell I'm even wearing them. I've been wishing for something like this. I don't like anything in my ears so I love these. Sound is good, the buttons on ears are easy to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones ever i always love my headphones but this is the best for working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the sale price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take time to pair, and each time it connects it turns off 3 times before you can hear anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbud, the stainer ear.They don't hurt your ears, they're awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not 4 me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fir music. Not so much for talking to someone. However ear size seem to be everything for sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear the earbuds work well for music. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.

      If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Birthday present.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, she has not had any complaints so far.

    I would recommend this to a friend