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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2112 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,112 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newly purchase item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds. The quality is very outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve done bought, they work great for me having ear deformities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I lke the new design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dont fit so well because my ears are on the large side and they dont sit in one place. The actual ear buds are loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sore ears Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these Bose ultra open ear buds and the sound was what you’d expect from Bose but they made my ears very sore after only one day of use. They squeezed the cartilage of the ear which drove me crazy and after a few minutes made my ear sore. I kept wearing them and rotated one ear at a time for my meetings all day thinking I may have just needed to break them in, but both ears were just so sore. I liked that they stayed outside of the ear and the sound was amazing but I had to return because they were not comfortable for me. I tried them in different places by sliding them up and down the ear but that didn’t help.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alanna, the Ultra Open earbuds have flexible joints, light-as-air grip, and they will wrap around your ears instead of fitting inside them, they’re incredibly comfortable and super stable. For when you want to get your run on, or just to run your errands, they’ll hug your ears all day. To ensure that you get the most comfort from your earbuds, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Cool Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and fits great. Also doesnt hurt your inner ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my wife enjoys them very much and glad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t get as loud as I would like. So only use when I want to listen to music in a quiet place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My ear lobes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re wonderful. I don’t have to worry about my pods being in my ear all the time. Just a little adjustment in the ear lobe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small and effective. They don't work if you lose just one so keep them where you want them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great customer service (Bose).

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great for the gym. Not the best in nosing Environment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love my new Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear phones I’ve had, way more comfortable than Apple and look nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, but that price tag sucks. If you can get it on sale absolutely do it or if you have points. 300$ product shows why it's worth it but a 200$ price tag and this product would be flying off the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I’ve ever used!! I tell everyone!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose Ear phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ear phones. Design Excellent however sound for music is good but not good to talk on iphone specially . Bad choice .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DivyaV, thank you for sharing your feedback. We’re thrilled to hear you liked the design and the sound quality of the Ultra Open Earbuds, but we’re sorry the call quality didn’t meet your expectations, especially when using an iPhone. Our handy guides below will make sure you're getting the most from your buds, please check them out!

      Microphone does not pick up sound: https://bose.life/4nTstFw
      Microphone picks up sound intermittently: https://bose.life/43ZHgaE

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable. I love the concept of an ear cuff headphone but the actual speak part that goes into the shell of the ear is plastic, hard and uncomfortable. It should have been padded with some sort of silicone. I’m constantly adjusting them up and down the shell of my ear bc they start to hurt and need moved to a new position, but it’s usually no longer than 20 mins before they’re bothering my again. I’ve had the less than 2 months and the left one shorts in and out. I’m hoping I can return them. The cost is too high for them to not be more comfortable, I think a redesign is needed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mira! Thank you for sharing your feedback. That’s certainly not the experience we want you to have, and we understand your concern, especially when you’ve been excited about the ear‑cuff design.

      Our Ultra Open Earbuds were designed to let you enjoy your music while keeping your ears open to the world around you. To achieve this, we engineered a lightweight, ear‑cuff–inspired shape that gently grips the ear while housing our Bose OpenAudio technology. This allows the earbuds to project rich, immersive sound without blocking the ear canal, all while keeping the design as light and unobtrusive as possible.

      Comfort can vary from person to person, and sometimes a small adjustment can make a big difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and reduces pressure. This can also help with sound balance and avoiding interference with jewelry.

      For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs

      We hope these tips help improve your experience so you can get back to enjoying your earbuds comfortably.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product they’re good for exercise. It would be nice if they have noise cancellation but overall pretty good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift so they haven't been uses. I'm sure they're great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A different way of hearing the world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as gifts for family members who like to go on outdoor walks. The ability for the ear buds to not actively block outside noise is great. The only minir annoyance is thst the battery level between L and R is different. One will go to 90% before the other, but ultimately does not impact performance. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that I’ve ever had! They do not interfere with answering the phone and they do not invade my ear canal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for workouts. Great sound and they stay in your ear even with intense movements.

    I would recommend this to a friend