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Customer reviews

Rating 4.2 out of 5 stars with 2298 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,298 reviews
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! Better than AirPods. AirPods hurt my ears after 30min of wearing them. These sit effortlessly and I can wear them for over an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair be for love the sound give to a friend now got get another pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always sounds the best I have over the ears in the ears all are great these are great when in a busy area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru other ear buds before I got these. Bose -FANTASTIC! Sound cannot be beat. Easy to put on & not even feel like wearing anything. But it is the sound that is sesational.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore these! I love how they securely cuff to my ear, allowing me to keep an ear out and hear my toddler.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and extremely comfortable! Great for running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Replaced my Apple AirPod Pro with these headphones! Would recommend to anyone. Best Buy made it easy to do in store pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for my audio books and music but it’s not so good with phone calls

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear you're enjoying the earbuds for audiobooks and music.
      Microphone issues can be caused by a few things, like a poor fit, blocked mic, or unstable Bluetooth connection. Outdated firmware, app settings, or environmental noise can also affect performance.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3K1ybXK

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, i tend to forget i have them on. Sound quality is alright. Not useful in loud environments like a gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good and bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can't hear you when you talk. Listening to music, it's real good.But when you get a phone call , people can't hear you

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your experience! It’s great to hear you’re enjoying the sound quality of the Ultra Open Earbuds. We’re sorry to hear about the call clarity issue, and we’d love to help ensure you get the best performance possible.

      For improving call clarity, our support guide has tips on fit, keeping the microphone openings clear, and making sure your device is up to date. You can check it out here: https://bose.life/4b6bQU8

      We’re confident that once these steps are followed, you’ll enjoy the smooth mic performance and high‑quality experience Bose is known for.

      Rein - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume and bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issues were sounding like i was in a small echoing room to anyone i talked to (whether bluetooth to ipad, laptop or phone) and limited volume. These were major factors in returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BenjaminR, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for the money I really recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted this for some time, now she has them and it happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Pads

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality makes all audio sound more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GA great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds because I am ver concerned about using in-ear ear buds. These ear buds are great because they reduce the problems of hearing loss. Thanks!

    I would recommend this to a friend