Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
No way hose A.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Horrible. Ear fit sucks. My review is strictly based off design. It’s a Bose. But with stupid design. Trading them ASAP
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for reaching out and sharing your feedback on the Bose Ultra Open Earbuds. They’re built to let you enjoy music comfortably and securely, without blocking your ears, and so lightweight you’ll barely notice you’re wearing them. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/42xpP0t which will help improve your experience. Hope this helps!
Klariss - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good with phone call can hear back noise very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Idk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit my ears well and they suck for phone calls
No, I would not recommend this to a friendBose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support
GOOD PRODUCT ~ BUT NOT A GOOD FIT FOR ME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE EAR PODS WERE NOT CONDUCIVE FOR ME. I COULD NOT MAKE CALL FROM THEM. NOR COULD TURNUP THE VOLUME. THEY WERE PAINFUL TO WEAR WITH MY EARIINGS.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with your Ultra Open Earbuds. Your feedback is incredibly valuable and will be passed along to our product team to help improve future designs.
To help resolve the issue, here’s a helpful guide tailored for your Ultra Open Earbuds: http://bose.life/48iKXLw
Gem - Bose Customer Support
Bose ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of static and people can barely hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Too expensive, quality is lacking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cheryl,
It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.
Nic - Bose Customer Support
Broken after 7 months with no real support options
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right one stopped working after seven months. Referred to manufacture as I had not purchased plan. Bose offered me $100 off a different pair that according to BOSE would ship four weeks after they received the return. They're nice, but hope you don't have any issues as it seems the warranty is not being honored.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Kent,
I am sorry to hear that your Ultra Open Earbuds stopped working as expected. We would love to hear more about your issue so if you still have them and wish to get additional support please contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Bose great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. They were to small fit in my ears. Will recommend to anyone else with small ears
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
In order to get the best comfort and audio experience, please check our fit guide to make sure you are correctly wearing the Ultra Open earbuds: https://bose.life/4efpjYn
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
I didn't like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it very much because when they called you on the phone they didn't listen to me and so did I.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds are designed for a secure, cuff-like fit, but we're sorry to hear they haven't met your expectations in terms of comfort and call quality.
Each earbud features dual microphones, and proper positioning can significantly improve performance. We recommend checking out this troubleshooting guide for tips on fit and microphone adjustment to help enhance stability and audio clarity: http://bose.life/48IAFo8
Jelyn - Bose Customer Support
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad quality for $300; the mic doesn't work. The charger base is really bad quality. Don't buy it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. Our Bose Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they let you stay aware of your surroundings while OpenAudio technology delivers private, immersive sound.
Proper placement and fit can affect microphone performance, each earbud has two microphones, and adjusting them correctly can make a big difference. Be sure the microphones are not obstructed by headwear and that the earbuds are positioned properly on each ear. Here's a troubleshooting guide to help: http://bose.life/430DNIm
Jelyn - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
Lightweight & Comfortable. I can hear it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.
I would recommend this to a friend Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Comfort of the ear is good -charging the device is fast - i cant hear the other person and vice versa when i am on a call.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Angela,
I am glad to hear that you love how comfortable the Ultra Open earbuds are and they fast charging.
If you experience issues during on a call, please make sure you are correctly wearing them to avoid blocking the mics. You can find our fit guide here: https://bose.life/4efpjYn
If you need further help, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Bose could do way better. Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with Bose. I was expecting alot more and i felt let down. Not tight enough around the ears and the sound quality wasn't there as well as trying to talk to another person
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Richard.
Thank you for your post. I'm sorry to hear that you are having an issue with the fit of the earbuds. Follow the simple steps provided on this page to wear it properly and adjust it, https://bose.life/4a1X6T0. With proper adjustment, it will make your call clearer as well as the mic is properly positioned. If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Cons mentioned:Volume
Low sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too expensive for the sound quality, no fitment options, volume very low, you can't hear the phonecalls correctly on this earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you're disappointed of the Bose Ultra Open Earbuds.
By design, these earbuds don’t block out the world or have noise cancelling, however they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, it is possible that you find the volume low for your music or during calls.
If you have any questions, or need assistance, please feel free to contact us:
https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Sound is not good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good for the price. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your feedback, we’re sorry to hear about your experience with the sound quality. The Bose Ultra Open Earbuds are designed for open-ear listening, which emphasizes comfort and awareness of your surroundings over deep bass and full noise isolation.
That said, we want to ensure you’re getting the best performance possible. Here’s a helpful guide that includes quick steps to help optimize your earbuds:
https://bose.life/4nyYZN4
Gem - Bose Customer Support
- Pros mentioned:Design
Mid headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall off your ear. Sound quality is bad. Others can hear your music. They just aren’t worth the money at all. Cool design and concept but no really save your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review!
I am sorry to hear that the Bose Ultra Open Earbuds haven't met your expectations, if you are struggling to get a good fit I would recommend taking a look at our guide on wearing them https://bose.life/3vtVYbY.
This may help you find a position much more comfortable than what you have currently!
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year the right earbud stopped working and stopped charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your valuable feedback. We're sorry to hear you're experiencing issues with your right earbud. While our products are designed to withstand everyday use and deliver long-lasting performance, various factors can sometimes affect functionality. To help resolve this, we recommend trying the troubleshooting steps outlined here: http://bose.life/4obW6mg. If the problem continues after following those steps, please don’t hesitate to reach out to us directly via http://bose.life/globalsupport. We're always here to assist! Kurt - Bose Customer Support
Don’t waste your time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit not comfortable. Even lost an a diamond earring in the short time I kept them. Returned for credit!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for reaching out, and we're truly sorry to hear about your experience. That’s definitely not the kind of impression we want to leave. If you ever decide to try Bose products again, we’d love to help ensure a more secure and comfortable fit. We have some helpful tips on how to properly wear and adjust your earbuds to avoid issues like this.
You can check them out here: https://bose.life/47Fj8Ns
Klariss - Bose Customer Support