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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2112 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,112 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this one if i wanna be more aware of the surrounding around me and listening to music at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The clamping on the ear are not strong at all

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet don't clamp on good into your ear. I almost lost them about 100 times to expensive to loose them becuase the quality of grip on them is no good. The sound is amazing , but becuas they are far from your ear the sound is super low. I put them into my ear canal the sound is amazing. I rather keep my Shocks they sound clear and louder than the boose. I 2as not happy becuase the sound is to far from you ear. I went to a store to teach me about the app to make them louder, but they still didn't sound as loud and clearl as my shocks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Monica, thank you so much for your honest feedback. We're happy to hear you enjoyed the sound quality of the Ultra Open Earbuds, but we're sorry they didn’t meet your expectations in terms of fit and volume. These earbuds are designed for an open-ear listening experience, which can feel quite different from traditional in-ear models. To help improve your experience, we recommend checking out these quick guides:

      http://bose.life/41RJiZr
      http://bose.life/3VfFmht

      Daisy - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. They don't last all day. Sometime have issues with the other person hearing me. If I only wanted them to listen to music...then they'd be fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bose for the best sound. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Gimmik

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good to light.. so light you wouldnt no you lost em .very flimsy its a new gimmik...i returned them went with sound comfort gen2 louder better base price is 149.99

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are wonderful whether you are walking, busy blowing the snow to sorting land scaping stones. They tune noises out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of these earbuds! I wear them all day, and they’re so comfortable that I hardly even notice them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He don't think they are loud enough. Other people can hear what you are listening to.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sherita, I'm sorry to hear your husband doesn't find the Ultra Open Earbuds loud enough! When worn correctly, the earbuds will direct plenty of volume and rich-quality audio into your ears, without other people being able to hear any detail of the music unless they get up close. See here for a useful guide: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If issues persist, your husband is welcome to get in touch with our support team, so we can assist further. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose ultra open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not that great plus the fit is not great as well. I am disappointed for these to be a Bose product and expected it the comfort , perform and over all sound quality to match their other products. The best one so far would be Shokz.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi TonyJ, thank you for taking the time to share your feedback on the Bose Ultra Open Earbuds. We’re truly sorry to hear that the fit, comfort, and sound quality didn’t meet your expectations. That’s certainly not the experience we want our customers to have.

      Fit and comfort can vary from person to person, especially with open‑ear designs, and we understand how important it is for earbuds to feel secure and perform well throughout daily use. Your comments on audio quality and your comparison to other brands are valuable, and we appreciate your honesty.

      To help you get the best performance from your earbuds, please check out these quick guides:

      Wearing and adjusting your earbuds: https://bose.life/474HUVN
      Improving sound quality: https://bose.life/40v74JC

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Open Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product! I really recommend this earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They dont hurt your ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for an enhanced version (v2) thinking these buds wouldn't be a good quality device but I was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Betty earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am in love with my earbuds there super cool great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely best one! Quality is top! I would like to get one more as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply exceptional quality and sound. True Open-ear buds. Keeps you alert of your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great and stay put even while running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unconventional but they are comfy and sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bose open ear buds... I can still hear what's going on around me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      I am sorry to hear that your Ultra Open Earbuds stopped working.
      I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK

      If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
      https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my dad for his birthday he heard they were amazing and they definitely lived up the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I really recommend for a gift for holly days

    I would recommend this to a friend