Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
uh no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just crap, not worth the price, problems hearing from both ends of the call, can barely hear music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert thank you for reaching out. I'm sorry to hear about your Ultra Open Earbuds unable to hear from voice calls and unable to hear music. To help resolve the issue here is a helpful guide: http://bose.life/4psffBM
Gem - Bose Customer Support
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not have noise cancelling at all and I didn’t care for how it felt on my ears. My ears were sore after 20 min.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. By design, the Open Earbuds do not block out the environment or feature noise cancelling, allowing you to enjoy your music while remaining aware of your surroundings. They do have an automatic volume control feature, available in the Bose app, which helps ensure consistent sound levels as your environment changes from quiet to loud. Additionally, you can adjust the earbuds slightly up or down the outside of your ears to improve comfort, sound balance, appearance, or to reduce interference with jewelry. For more tips on achieving the perfect fit, please check this link: http://bose.life/46fU9hm. We hope this helps! Kurt – Bose Customer Support
Bose or booze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several other types of Bose's ear buds and headphones and was always impressed. These sound like a drunk version of them the sound quality is way below what I have come fo expect from Bose a major waste of money. They are horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the Ultra Open Earbuds - I'm sorry to hear that you're not as impressed with them as you've been with your other Bose equipment! Please ensure that you're wearing the earbuds correctly for optimal audio performance: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If you're still not happy with the sound, our support team will be happy to assist further via suggestions and related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Wont fit all ear sizes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on the shape and size of your ear, it may not fit. Bose dropped the ball on the design of these. When i push it in my ear it sounds okay, not their best work either. The sound i got was just mediocre.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that the fit of our earbuds didn't meet your expectations. We understand that everyone's ears are different, and we strive to create products that fit a wide range of ear shapes and sizes. The design was made so that you can slide the earbud slightly up or down the outside of your ear to adjust for comfort,
preferred sound balance, or to avoid interference with jewelry. The fit also allows the wearer to exercise without the fear of losing one of the earbuds.
If you're experiencing discomfort or if the sound quality is not up to par, please reach out to our customer support team for assistance. We're here to help find a solution that works best for you.
Eric V. - Bose Customer Support
Don’t recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They was not compatible with my iPhone 15 when talking to family and friends always sounded like I was under water I wouldn’t suggest buying them if you have iPhone not for that price
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Angela! The Ultra Open Earbuds are compatible with the iPhone 15 per se, but I'm sorry to hear about the issue you had on phone calls. Make sure the earbuds are being worn correctly, and if the issues persist, our support team will be more than happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound quality would be much better being Bose. Very disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Janette, I'm sorry to hear of your disappointment with your Ultra Open Earbuds! While these earbuds don't sit in the ear canal, Bose's OpenAudio technology will guide deep, rich-quality audio into your ears, making for a highly satisfying experience. If you find you're not quite getting the sound you'd like, don't forget to try the Equalizer in the Bose app, which can be accessed from the main product screen. This will allow you to adjust the bass, mid and treble settings to your liking. Also remember to give the Immersive Audio settings a try; these take what you're hearing and place it in front of you, as if you're always in the music's sweet spot. "Still" mode is for if you're staying in one place, whereas "Motion" mode is for if you're moving around your environment. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Bose Bose - Ultra Open-Ear True Wireless Open Earb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As bose customer, I don't really enjoy my head phone. To me it worth the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your Bose Ultra Open Earbuds and help ensure it works as intended.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss - Bose Customer Support
No open EAR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but they do not work well on phone calls. Nobody could hear me or said I sounded like I was under water.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and we're glad to hear you’re enjoying the sound quality! We're sorry to hear about the trouble with phone calls—that’s definitely not the experience we want you to have.
The issue you described, where others say you sound muffled or underwater, could be related to the microphone or Bluetooth connection. Here's a troubleshooting steps that can resolve the issue:https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US
The positioning of the earbuds can also affect the quality of communication during a phone call. Make sure that they are aligned and positioned to your ear properly.
-Jelyn, Bose Customer Support
don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, 1- bad microphone right away, 2- after a year the right earphone stopped charging,
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out and sharing your experience. We’re sorry to hear about the trouble you’re experiencing with your Bose Ultra Open Earbuds, especially with the microphone and charging issues. We’d love the opportunity to make this right. Here are some troubleshooting steps that can help resolve the issue. To resolve the microphone issue: https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US , this troubleshooting steps will help you to have a quality call experience.
And for the charging issues, here's another link that can help you : https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US
Jelyn - Bose Customer Support
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont block out road noise or any noises. They seem to amplify the noise and annoy people i talk to. I will be returning them for something with noise canceling.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert,
The Ultra Open earbuds do not contain any noise cancellation technology, I would recommend you take a look at our QuietComfort Ultra Earbuds which do contain this feature.
Tegan - Bose Customer Support
Not if you need to make calls.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg how I miss my AirPods.. this is a bogus headphone. Ppl cant hear me on calls and it’s super annoying. I can only use it for music and I bought it in December n just started using it, so don’t have the choice to return. Just garbage .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we do have troubleshooting steps that can help if you are experiencing issues with your Ultra Open earbuds during phone calls, you can view all our troubleshooting suggestions here: https://bose.life/3ATowhy. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awful. Did not meet my expectations.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We're sorry to hear about your experience. We’d really appreciate the opportunity to better understand the issue you’re facing with your Bose Ultra Open Earbuds and help ensure that the sound quality would meet your expectations and they perform as intended.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss - Bose Customer Support
- Pros mentioned:Battery life, Comfort, Sound quality
Have your own soundtrack without missing life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are very unique and innovative. I initially wasn't sure how to even wear them. Surprisingly they are comfortable, I never thought to have a design that wraps behind the ear lobe. I like how they are less likely to capture a lot of ear wax over time and need to be cleaned since they don't go into the ear canal. I've worn them for hours and haven't gotten any kind of ear fatigue. My kids even love wearing them and manage to keep them attached. I don't believe these are made for every situation. Since there isn't a good seal in the ear canal they aren't good for blocking out sound like when traveling in an airplane or out in the wind hence the “open” earbud. Think of it more like having your own personal boom box where you can still hear all the ambient sound around you but no one can hear your jams. I think this is good for outdoor activities where you need to hear for traffic and what not. These were awful for taking phone calls on. Even with adjusting placement the person sounded very far away. They could also barely hear me. I haven't had this issue with any of my other earbuds even other Bose. They worked ok for working out but I kept having the sensation that they were going to fall out. They didn't actually fall out but with enough sweat it seems like they might. When running I was worried the pounding steps would make them bounce on my ear lobes with most the weight being outside the ear but they didn't. Sound-wise they are Bose. I got a full spectrum of highs to lows. I loved watching movies with them. There's an Immersive setting that acts like a surround sound to me. These earbuds have a Still and Motion Immersive mode. Still is interesting but I'm not sure the use case. It makes the sound follow the source. So if you turn your head away the music is louder on the side closest to your device. The Motion setting allows you to move your head without changing the sound. Another feature is Auto Volume that will increase or lower the volume based on how much outside noise there is. Probably good for public transit. I think their battery life is great. I used them quite a bit and didn't have to worry about them running low or the case running low. The Bose Music app is super helpful explaining the product, changing settings, and instructing on wearing. With everything being touch these days I'm surprised Bose went with physical buttons but they work fine. Instead of things being one finger controllable you have to pinch the back body to depress the button. I guess I would recommend these. I'm very disappointed with the quality of phone calls but honestly I never use earbuds for that anyways so it doesn't effect me.
I would recommend this to a friend Bose ultra open ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not really hear the other person and they could not her me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .The Bose Ultra Open Earbuds are a new type of audio wearable designed for hands-free calls. Sometimes, call issues can occur due to factors like outdated software or improper fit. You can find troubleshooting tips in this link: http://bose.life/48a5GRG. If the problem continues, feel free to send us a direct message at http://bose.life/globalsupport. We're always here to help! Kurt - Bose Customer Support
Horribly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We’re sorry to hear the earbuds didn’t meet your expectations, especially in a louder environment. Call clarity and volume are important, and your feedback is helpful. If you'd like to address this, we recommend you reach out to our support teams directly at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was not as expected from Bosc. Sound quality was sub par, and you had to struggle to hear the voice of the other person.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David,
We're sorry to hear that the product didn't meet your expectations. If you're experiencing subpar sound quality and difficulty hearing the other person during calls, please see the following link to make sure the fit is secure: https://bose.life/4a1X6T0. In case the issue persists, please reach out to our support team. We're here to help troubleshoot and address any issues you may be facing.
Kind Regards,
Eric V. - Bose Customer Support
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality for the price , switched to beats with better quality and cheaper.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you didn't like the Ultra Open Earbuds! Due to their open-ear design, they won't provide quite the same experience as an in-ear product, however they are still capable of supplying rich and pleasing audio. Warm regards, Fiona M. - Bose Customer Support
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable. They're not suitable if you're running jogging etc, sound is okay but everyone has their own preferences.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry that you're having some issues with the fit of your earbuds. You can find our fit guide here - https://bit.ly/3ToY2dm The Ultra Open Earbuds are designed for all-day comfort. Their cuff-like fit leaves your ears totally open so you can still hear the world around you.
Tegan - Bose Customer Support
So so, it should be cost max. $120
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, just ok. Not quite comfortable to use it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the Ultra Open Earbuds didn't hit the mark for you! I'd recommend getting in touch with our support team, so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support