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Customer reviews

Rating 4.2 out of 5 stars with 2119 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,119 reviews
  • Rated 3 out of 5 stars

    Want 2 luv them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough if u walk too far away they hang up phone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear that the volume and call performance aren’t meeting your expectations. For awareness, the Bose Ultra Open Earbuds have a Bluetooth range of up to 30 feet (9 meters), and moving beyond that distance can affect audio and call stability.

      If you continue to have concerns, we’d be happy to take a closer look. Please feel free to reach out to us through this link: https://bose.life/49SSe5s and include your product’s serial number, and a brief description of the issue. Once we have those details, we’ll review everything carefully and do our best to assist you.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supreme sound, so clear nothing compared to this headphones, out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, great sound and amazing quality. Theyre easy to put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ultra earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit for ear and can hear background while playing music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rose, thanks for sharing your feedback on the Bose Ultra Open Earbuds. These earbuds are designed to keep you connected to the world around you, so they don’t block outside sounds or include noise‑cancelling. Instead, they let you enjoy your music while staying aware of your environment.

      They also feature automatic volume control, available in the Bose app, which adjusts your sound so it stays balanced as your surroundings shift from quiet to loud and back again. For tips on improving your fit and overall experience, please check out our helpful support article: https://bose.life/48xYAq6 Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! I wear these most of my day while working in trades.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great!!! Great audio quality and comfort 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quirky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique, kinda pricey. Definitely fits a particular niche in earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones I’ve ever purchased!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! So comfortable, loud and discreet. I wear them everyday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they can make it a little bit longer. That way they can be more on your ear so you can hear the music. Honestly, I was expecting more.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DianaR, thank you for sharing your feedback with us. We’re sorry to hear that the fit of the earbuds hasn’t met your expectations. We understand how important comfort and proper positioning are for enjoying music, and we appreciate your suggestion about making them a little longer to sit more securely on the ear.

      The Bose Ultra Open Earbuds were designed with a flexible bridge to fit most ear sizes and to allow people to enjoy music while staying aware of their surroundings. We’re sorry if they feel too small for your ears. Your input is valuable and will be shared with our product team as we continue to improve future designs.

      For more assistance, please feel free to reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for running! A little pricy, but overall with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not alot of gain to the volume. Most every device has to be ran full blast have decent and equal volume to the surrounding noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear that you found the volume output insufficient, especially in comparison to surrounding noise. Your feedback is valuable, and we'll take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And love it but with phone calls its no working really good but for the rest in music and outdoors gym i love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Lacks basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive with no basic features like find my buds. The buds are comfortable but easily fall off and no option to cancel out noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. We apologize that our products currently don’t include a tracking feature. Your suggestion is valuable, and we’ll definitely take note of it as we continue to improve our products, hopefully it's something we can implement in the future.

      Regarding the Bose Ultra Open Earbuds, you're absolutely right, they do not feature noise cancellation. They’re designed to keep users aware of their surroundings, making them ideal for outdoor use or situations where situational awareness is important.

      You can find more details and full specifications on our website: https://www.bose.com/home

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good base for an open earbuds worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend these bose buds. Great sound and price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Ear Bud, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like quality sound but don't like having a typical ear bud stuffed in your ear. The Bose Open Ear Bud Ultras will be a great option for you. After 3 days of wearing these 16hrs a day, I will say out of any ear bud I own these are by far the most comfortable. They are very light weight and apply very little to no pressure to my ear. Which is always my biggest complaint with ear buds. The Bose Open Ear bud Ultra's have a very easy to use single button control that stays tucked out of the way behind your earlobe, which I find to be a great feature in comparison to other brands that I own. I always have had an issue with bumping the buttons on others while I'm working, which leads to accidental hang ups if I'm on a phone call or even skipping a favorite song. Battery Life is a big must for me as well, After using these for three days I haven't had to charge the case yet. If you need a ear bud that allows you to listen to music and also be able to hear what's going on around you, look no further. Now to the just ok things, volume level is lacking a bit. In louder environments such as the automotive shop I work in it can get loud and make it a bit harder to hear my music or phone calls, But that's kind of expected. The unique Immersive sound setting seems to be a bit glitchy, it tends to cut in and out, which I'm sure will be fixed with a firmware updated. those are the only two things that stopped me from giving a 5 star rating on these. Much like any Bose product there is an App. to control things like the EQ and quick functions which can be customized in the app. All in all these are a great sounding high end ear bud that wont hurt your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them for just for music. They are so very comfy

    I would recommend this to a friend