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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1750 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,750 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best of the best !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gym rat like me, this is it !!! You will never lose an earbud like I did with one of my AirPods Pro. Sound quality is amazing and you will never feel like you have them on. Just buy it, you will never regret this purchase !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great except for calls.. so pointless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This concept is so cool and these are comfy and actually stay on even while running/exercising which I was doubtful of. Everyone is raving about the sound quality but these are just useless for calls. So disappointing because I love them otherwise. The volume is so low for calls, both incoming and outgoing, and sounds like you or the person on the other end are daw away/muffled. I take lots of calls for work and like to walk and talk too and its bad enough when it’s not too loud but when you’re in a noisy environment, like at the gym, it’s almost impossible to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear that the fit and comfort exceeded your expectations, especially during workouts! We also appreciate your feedback on the sound quality. However, we completely understand how frustrating it must be to struggle with call volume and clarity, especially when handling work calls. We recommend checking for firmware updates in the app, to ensure best performance. If the issue persists, our support team would be happy to help troubleshoot and find a solution for you! You can reach out to our team directly via Social Media or through our website here: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Bose. Exceptional fix and highly fashionable. The fact that you can get great sound and still hear sound from the surroundings makes this product design unique. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my mother in law and she LOVES them. She didn’t want headphones that go into your ear as that bothers her ears so this was a great alternative and they don’t fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great with Hearing Aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on your need, these are idea. I wear Sony in-ear hearing aids and, obviously, can’t all wear in-ear earbuds at the same time. These Bose Open-Ear Earbuds solve my problem. I can wear them along with my hearing aids and enjoy good quality sound wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    People don’t read about the product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all these reviews about people talking about noise, cancellation, and how it doesn’t work. Lol these are designed not to have noise cancellation that’s why they’re called open ear they’re designed so you can hear the outside noise. People giving these one star ratings because of that are absolutely clueless. Sun quality is great and if you read the instructions on how to get the right fit, you’ll understand it is loud enough. Read the description and the instructions people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on complaints ive read, my expectations were low. Honestly, they quickly became my daily buds. Immersive audio is quite impressive but a lil harder on battery life. You get about 4.5-5 hrs with immersive and auto-volume. Stereo mode sounds really good too, and gives you almost 8 hrs of battety life at a comfortable volume. I rarely talk on the phone, so i can’t speak on the quality of phone calls. However, for music and podcasts while working with the public, these things are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds that I got so far, light you dont feel them, yoiu can hear if someone talks to you but also hear through them and they looks great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound if they stay conected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty good in quite area. Harder to hear in somewhat noisy area. Left earbud keeps dropping out sound but controls still work. Too inconsistent for the $299 prive tag. Will be retuning mine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It is great that you have been enjoying the sound from the earbuds. I understand you plan to return them, please try the steps here https://bose.life/3Tc9f0Z to help.

      Of course reach out https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, they charge fast and I don’t feel the weight. I’m also impressed with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many different "open ear buds/phones" none of them comes CLOSE to this. Great sound quality with situational awareness?!??! YES PLEASE! I will recommend for people wanting good aound quality without losing awareness of running, walking, at work or ever in your comfort spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for wearing at the gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic for working out with. The sound quality is not as good as the other Bose products, but that is because these are open-ear, so I can accept that. I have gotten a few terrible ear infections over the last few years that I attribute to ear-in earbuds, so I wanted to try something new. I would recommend these if you have the same concerns as I.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small issue, but overall great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were working great. Great sound and unique design. They suddenly started dropping the connection for a couple days. However an update that was pushed down fixed the issue. Hopefully there are not more issues to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and got these as a gift and they were great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I am so glad I purchased. Very comfortable to wear. Long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I’ve ever had. Use them all the time. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. These are very comfortable and won’t fall off while working out!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy these! No ear pain! Finally something that is comfortable and not ha ion my neck creating a weird tan line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice clear sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these open ear concept. I can enjoy the nice clear sound that Bose offers while still being aware of things happening around me. I bought them for me but my son wears them all of the time because he likes them better than Apple earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Really wanted to like these.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sit on your ears, and love the concept of not having something in your ear. I work in a semi noisy environment however, which make these earbuds useless. The volume on phone calls is extremely low, I tried every setting on both my phone and the Bose app and nothing could make them loud enough to have a conversation. For $300 I expect to be able to use them for more than just listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the concept and secure fit of the Ultra Open Earbuds! Due to their open-ear design, using the earbuds in particularly noisy environments can present issues. As for phone calls, however, make sure the earbuds are being worn correctly and that the mic holes are not blocked. If issues continue, our support team will be very happy to take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose