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Customer reviews

Rating 4.2 out of 5 stars with 2301 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,301 reviews
  • Rated 5 out of 5 stars

    Amazing alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have an option to have music while still being able to hear regular noises around me. I find myself reaching for these way more than I thought I would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product they’re good for exercise. It would be nice if they have noise cancellation but overall pretty good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the new beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. I was so sold on these. Can’t hear nothing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Betty earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am in love with my earbuds there super cool great quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So far the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might be my favorite!! So comfortable!’ can hear the beach or traffic or my music or book..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for at home use. Didn’t do great when I took them to work from all the ambient noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you enjoy using the Bose Ultra Open Earbuds at home. The Ultra Open Earbuds are designed to leave your ears open so you can remain aware of your surroundings, while Bose OpenAudio technology delivers rich, private sound directly to you. This unique balance allows you to enjoy your audio while staying connected to the world around you.

      We appreciate your comments and will continue to keep them in mind as we enhance our products. Please feel free to reach out if you need further assistance. https://bose.life/4uTXAo3

      Christian - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, i will never buy other brands again .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds !! Their noise cancellation was definitely something cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t get as loud as I would like. So only use when I want to listen to music in a quiet place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE enough said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM once again BOSE delivers the goods best buds i have used to date only missing ANC

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great and stay put even while running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best investment! The open ear concept is very good and doesnt cause ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great much better than the earbuds that go into the ear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you purchase get the warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my ear buds for a little over a year and for some reason they just stopped charging and of corse when I checked to see how much warranty was left . It had lasted.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Kenneth! Thank you for taking the time to share your experience with us, we truly appreciate your feedback regarding your Bose Ultra Open Earbuds. These earbuds are designed to offer a unique and comfortable listening experience with their open-ear design, allowing you to stay aware of your surroundings while enjoying your audio. While we understand that you experienced an issue with your earbuds no longer charging after your warranty period, we will be more than happy to help you with your concern. Please contact our Bose Customer Support directly, they will be the ones who can assist you and explore available options to help resolve the issue. Here is the link: https://bose.life/4ezXSLS

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      I am sorry to hear that your Ultra Open Earbuds stopped working.
      I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK

      If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
      https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unconventional but they are comfy and sound great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Quite there Yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned this product. I replaced it with the in-ear version which has superior sound. I can understand this product path but it doesn't feel safe using it. I feel as if it is going to fall and sound quality isn't the best considering it's function. I'm not ready for open-ear just yet.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the sound quality of the earbuds, but we’re sorry to learn that the design and fit did not meet your expectations. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio with all‑day comfort. With a cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      Regarding sound quality, this can be customized through the Bose app, and sometimes switching music apps can also enhance the listening experience. We’re still grateful you gave the Bose Ultra Open Earbuds a try, and we hope your new in‑ear version continues to deliver the listening experience you’re looking for.

      If you have other concerns or would like recommendations, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    bose airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice!!!!……………………………………………………………………………………,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work well and hear the music and while excersizeing at the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, the only thing is the placement should be considered greatly or you can get alittle pain in the ear cartilage. And the mic for calls could use some work, everyone has trouble hearing me.

    I would recommend this to a friend