Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Just my opinion, complete garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the bose quiet comfort ultra buds that go in your ear, personally, the main focus I'm looking for when i purchase any earbuds is how well the noise cancelation quality is. Not only does it not have noise cancelation, these feel like they're gonna fall off your ear when you're walking. I bought these, walked out to my car, popped them in to check them out and not even 5 minutes later, walked back in to return them. I wish i could give a half star
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review. Due to their open-ear design, the Ultra Open Earbuds are not advertised as having noise cancellation. Their wrap-around grip is feather-light, but it is also designed to be secure, ensuring that your Ultra Open Earbuds won't fall off. If you're looking for a pair of earbuds with noise cancelling and a design that fits directly in the ear, I would recommend trying the new QuietComfort Earbuds. Let us know if you have any questions about these! Warm regards, Fiona M. - Bose Customer Support
No “find my bud” option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe that I spent $300 for these today and they no longer have the “find my bud” option. The old ones had the option to find a lost ear bud….very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Misty, thanks for your review! Like most Bose earbuds, the Ultra Open Earbuds don't feature a "find my bud" feature. However, thanks to their wrap-around design, the Ultra Open Earbuds are designed to stay put, so you won't have to worry about losing one. You may even forget that you're wearing them after a while. I hope this information helps! Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Price
Not my cup of tea
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My honest opinion? I think they are definitely OVER priced! And are booty...
No, I would not recommend this to a friend Horrible! Probably the worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clip design on these earbuds is horrendous. Couldn’t get the inner piece to sit comfortably in my ears. Struggled to get the correct fit for two days and because of the horrible fit, the sound and volume quality was also horrible. Needless to say, I returned them and will unlikely purchase any more ear buds from Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, I'm sorry to hear that you're not happy with the Ultra Open Earbuds' look and feel. The earbuds are designed to grip the user's ears lightly but firmly, so that the buds will sit correctly and supply rich-quality audio. It is true that fit and comfort are subjective to each customer, however we would always recommend that each customer try the earbuds and see how they get on. If issues occur, our support team will always be happy to assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for making calls. The microphone sound quality needs improvement. I returned the item, very disappointed in product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tony,
I understand you've returned them. Please check the fit of your earbuds, as this can affect microphone quality when incorrectly positioned.
Please also reach out to us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
Terrible life span
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taken care of, clean, charged properly & lasted maybe 6mo.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jonathan,
I am sorry to hear that your Ultra Open earbuds are no longer working.
We would love to hear more about your issue, so please do not hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to music is great but when your a call it disconnects and the person can't hear you well either you sound muffled or low when the volume is hight waiting to return this item
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the trouble you're facing with your calls on our product. Our aim is to ensure a seamless experience, whether for music or calls. We recommend visiting this link in order to address the microphone issue: https://bose.life/431eULD. In case it persists, please reach out to our customer support team for assistance, and we'll do our best to resolve this for you.
Kind Regards,
Eric V. - Bose Customer Support
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made . Horrible on calls . The other person cant hear you always tell me i sound like im under water . They are not worth $300
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for leaving your initial thoughts of the Ultra Open Earbuds. If you're experiencing issues with calls, I'd encourage you to check your fit, as improper placement on the ear may affect performance. Learn more about fit here: https://bose.life/45U7TgQ.
Jeff - Bose Customer Support
Bad business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt have the item a month and it stopped working and i could not exchange it at the store i purchased it at, per the Manager Lewis and Patrick
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds stopped working so soon, Patricia! Please contact our support team so we can take a look with you. Warm regards, Fiona M. - Bose Customer Support
$300 for this, are you kidding me?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound Absolutely no bass. They clip onto your ear lobe area and don't fit that great. Returning mine ASAP. Bluetooth drops out when there's movement.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I’m very sorry to hear you’re not happy with the sound and fit of your Ultra Open Earbuds. It’s always a good idea to calibrate the earbuds via the Immersive Audio section of the Bose Music app. You can also experiment with the Immersive Audio modes, and adjust the EQ settings in the app, to find a sound and bass response that’s right for you.
Our customer support team can also advise when it comes to finding a good, comfortable fit, and preventing any Bluetooth issues you may have experienced. Please reach out to your local support team, who will be happy to help!
Warm regards
Fiona M. - Customer Support
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs konger battery life for the price-point it is given so please reconsider
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
In stereo mode, the earbud batteries will provide up to 7.5 hours of play time or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of play time.
Tegan - Bose Customer Support