Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$199.00
Save $100
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2301 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,301 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them! You won't regret it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! I love the sound quality and the comfort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. I have awareness around me and can jam

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing quality when it comes to bose. I would highly recommended thes to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Get em!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Was really surprised with the quality despite how they fit on the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great birthday gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for his birthday. He’s very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any other noise you cant hear anything. But if no noise not bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback! Due to the open design of the earbuds, they do not feature noise cancellation. This model has been created with awareness at the forefront and allows you to enjoy your favorite media while remaining alert to the surrounding world. Let us know if we can assist further!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The clamping on the ear are not strong at all

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet don't clamp on good into your ear. I almost lost them about 100 times to expensive to loose them becuase the quality of grip on them is no good. The sound is amazing , but becuas they are far from your ear the sound is super low. I put them into my ear canal the sound is amazing. I rather keep my Shocks they sound clear and louder than the boose. I 2as not happy becuase the sound is to far from you ear. I went to a store to teach me about the app to make them louder, but they still didn't sound as loud and clearl as my shocks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Monica, thank you so much for your honest feedback. We're happy to hear you enjoyed the sound quality of the Ultra Open Earbuds, but we're sorry they didn’t meet your expectations in terms of fit and volume. These earbuds are designed for an open-ear listening experience, which can feel quite different from traditional in-ear models. To help improve your experience, we recommend checking out these quick guides:

      http://bose.life/41RJiZr
      http://bose.life/3VfFmht

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for working out! They stay in your ear and are comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open-Ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice Bose open earbuds. I would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and you can also talk to people and listen to music at the same time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best BOSE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally thrilled with them. They clip on ok but the sound seems to be muffled with how they fall in my ear. One of the buds doesn't seem to connect 100% of the time and I have to put it back in case and then try again. I have them linked to phone and computer, if computer is on and I want to use them with phone they won't connect. Haven't figured out how to correct this other than have computer off.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you're not completely happy with your Ultra Open Earbuds, though they do seem to fit you well. If your earbuds are sounding muffled, follow the guide here to make sure you're wearing them optimally: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for the connection issues you mentioned, it is best to wait until the right earbud's battery level has been announced before you put the left earbud in. Lastly, you can store up to 6 devices in the earbuds' device list, however you can only connect and play audio from one device at a time. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, comfortable, wish the battery lasted longer but it charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I would recommend getting them. They have the best quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It’s a Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 10/10 they don’t fall off like Apple AirPods. They stay gripped on your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. Even when I had an issue with them, Bose replaced with not a days delay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Gimmik

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good to light.. so light you wouldnt no you lost em .very flimsy its a new gimmik...i returned them went with sound comfort gen2 louder better base price is 149.99

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones that you can have, the sound is perfect and practice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for a mom who wants to listen to music or make calls but also hear my daughter in case anything! 4/5 because sometimes others have issues hearing me if I don’t have both on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose