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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1913 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,913 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery life on these . These are comfortable and i can wear them all day , I can even sleep with them . The downside is talking on the phone is super low and the microphone isnt great . People said I sounded low . My boyfriend got a pair and we tested with calls together. We both kinda sounded like robots or like we were talking into a can . He loved the immerse sound for the music so he kept his . I also did not like the style , i looked like inhad on hearing aids or earings in white . Overall i liked these but not for $300 . Call quality is poor and low . I returned them in the end I will only ever buy them again for no more than $100 bucks

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! I'm happy to hear you enjoyed the Ultra Open Earbuds' battery performance and comfortable fit, however I'm sorry to hear you had difficulty making calls. A few things the user can try here are making sure the microphone holes aren't blocked, resetting the earbuds, and connecting a different Bluetooth device. For anything else, our customer support team is always happy to help. Warm regards, Fiona M. - Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Solid Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid device. I like the sound. I like the fit. I will say that I have had to trade in 2 sets of these devices because they kept dropping my phone connection. Best Buy has been really good about addressing this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This's about the best Earbud in the market. It is light weight, the clipping might feel weird, but it holds firm. The Ultra-Ear bud doesn't plug up your ear and leaves ringing after effect in your ears. You can hear things going on around and still enjoy clear crisp music. It's more like listening to music in the car even though you're in public. I highly recommend this Bose Ultra-Ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Open Ear earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bose Open Ear earbuds for a friend's birthday after he had been raving about them. He often works in environments that can be quite noisy, and he needed something that would allow him to enjoy his music while still being aware of his surroundings. These earbuds turned out to be the perfect solution! From the moment he started using them, he loved the open-ear design. The sound quality is fantastic, providing rich audio while maintaining ambient awareness. This feature is essential for him, as it enables him to stay connected to his environment without sacrificing the enjoyment of his favorite tunes. The comfort level is another standout aspect. These earbuds fit securely and are lightweight, making them ideal for long hours of use. My friend mentioned that he can wear them all day without any discomfort, which is a significant plus. Battery life is impressive as well, allowing him to listen to music for extended periods without frequent charging. Additionally, the Bluetooth connectivity is stable, ensuring he can easily pair them with his devices. Overall, the Bose Open Ear earbuds have been a fantastic addition to my friend's tech collection. They perfectly blend sound quality with safety and comfort, making them an ideal choice for anyone who needs to stay aware of their surroundings while enjoying great audio. I'm thrilled with this gift choice, and my friend couldn't be happier! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love my ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love…absolutely love these ear buds!!! I use these while in the office so I’m aware of my surroundings, but ca listen to my music. Even tho I’m blaring my music, no one around me can really hear my music. They fit nice and snug on my ears and they don’t feel like they will fall off. The sound quality is so good…actually the sound is as tho I have ear buds in my ears. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect fit for all ears, work exactly as intended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic earbuds, they work exactly as they are should. I wear these for work which involves exiting a cargo van 180+ times a day and running from dogs and have never had the earbuds fall-off. I regularly go 8 hours without ever adjusting the earbuds or even noticing they're there. I was cautious when I purchased them because many reviews claimed they were quiet and provided poor audio quality. Those people are wearing the earbuds incorrectly, ignore them, the earbuds sound great. They will never be as immersive as a pair of in-ear buds but that's not what these are. These are so you can listen to quality sound while staying aware of your surroundings. Theyre only flaw is that they disconnect occasionally but I'm really hoping a software update will fix that

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They’re extremely comfortable, and I often forget I’m wearing them. The sound quality is excellent for open-ear style, and I can still hear my surroundings — perfect for daily activities. The Midnight Violet color is beautiful, pairing was easy, and battery life has been great. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    ❤️ My Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds to replace my I pods while I exercise because my iPods won’t stay in. And these Bose earbuds have wonderful sound and stay in place even when I run. I am in love with them. They are easy to pause or switch songs and answering a phone call is effortless. So comfortable and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product, can hear the sound very good and hear my surroundings at the same time. The battery life seems good with no issues thus far. The ear buds are very secure on your ear while running or working out. Overall no complaints, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Great product, but niche for price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these headphones are great quality product. I bought them for comfort and versatility. Headphones that go in your ear aren't comfortable to me, and I have a bigger pair of high end noise canceling headphones, but they are heavier and can get uncomfortable depending on the setting. These headphones are extremely comfortable and fit perfect. I barely feel them on my ear. They fit part of the versatility part of the equation. The battery charge is great, and switching devices with the button shortcuts also great. However, without noise cancelation, I can't use them in airports or airplanes, which is probably the best use case for them. Perhaps, if I sat in a cubicle or office setting they would be perfect, but without that, the best use versatile use case for me is my home theatre when I'm watching alone at night, or exercising in a quiet setting. Still a great quality product. For the $300 price tag, I want to be able to hear it in a loud setting while traveling. This maybe a misalignment of my expectation and what the market value is, but I'd rather pay more to have some sort of noise cancelation feature and be able to use them everywhere. If I had to choose just one, I'd stick with the higher end noise canceling headphones, as in the ear headphones don't work for me. If have the budget and enough of a use case to justify a second pair, and in the ear headphones are too uncomfortable, these are the perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Great overall product. No complaints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound, comfortable, looks great and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth trying something new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this design. No more ear buds falling out of my ear and pressing buttons trying to get them back in place. Great sound in volume and clarity. Having some hearing loss these are still clear even on low volume. Not the best for airplane rides but still effective to enjoy movies or books. Worked great jamming to music while using a chainsaw.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Innovative and lightweight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options out there for headphones. Those options are usually of some similar design that often has limited users feeling closed off from their surroundings. These new innovative Bose ultra open earbuds are very unique in that they don't insert into your ears, yet they clip on them. This design is supposed to allow you the ability to hear what's going around you while being discreet in the sense that no one else can hear your sound. Well they deliver on that promise! It took a few minutes to set-up and after having them in my hand for 5 days and putting them through their paces, I can say they are amazing. First once on ears and adjusted they fade away and i forget they are even there. They are very lightweight yet stay in place. I tested them while working out and handled a few intense workout sessions at the gym. I used them while on the bike and when running. While running they did shift a little bit under heavy sweating but other than that they were fine. The sound quality is the quality Bose sound you have come to expect from Bose. They produce crystal clear sounds from music and the phone calls i had. They actually worked really well in phone conversations and was discreet where no one else heard the conversation. Overall I am very pleased and would recommend these to anyone who is looking for discreet and lightweight earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quality All Around

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the sound quality and feel of the buds. They are so comfortable on my ear that I forget they are there when not listening to my music or taking a call. Only con is that they do sometimes loose connection with my apple phone. But it is not often and a quick fix.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose open ear, good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great for those needing to be aware of surroundings like parents or daily joggers. The sound quality is good and they stay on well however the heafty price tag is a hard justification. Another issue is, rarely, do these earphones like a short disconnect like a second or two. For me it isnt a big issue however I can see someone gettinh frustrated. They serve its purpose and are the only earphones of this category that ive so far enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfort and microphone are amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these today while I started my new job in a warehouse and these are wonderful. I can still hear everybody around me even on the machinery and they are pretty cool looking. They look like earrings but I tell everybody they are hearing aids lol and the microphone is really good and loud environments Battery life great the comfort is excellent. I rarely noticed they’re on my ear. Kind of scary a little bit because of the price I don’t wanna lose them but overall they are great. I also have the quiet, comfort tools and these are the best pair comparisons to work together in whatever situation I need them in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Comfy but could use improvements

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and they feel so comfortable i forget they are there. Only downside was the mic quality an BT connection. Sound was apparently to low or hard to hear and it kept disconnecting/reconnecting from my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Ear clips

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is nice they’re a little pricey but not having something stuck directly in my ear is better because no headache after a long time. They are light weight also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Returned airpods pro for these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gifted me with airpods pro but I knew pretty quickly they wouldnt work for me. He went back to bestbuy and exchanged them for these. These are the best earbuds ive ever had. My only complaint is they are so light I often forget I have them in. Sometimes with the immersive sound on I can't tell if I forgot to connect them because the sound seems like its coming from the room. That's a good thing but its crazy just how well it works. I have very small ears so in earbuds are always uncomfortable and fall out no matter which size I use. I also just think its gross putting stuff in my ears all the time even though clean. They also have multipoint, so can connect to multiple blhetooth devices but sometimes you get crackling if you have more than one of those devices with bluetooth on at once. These work really well for me and im glad something like this exists.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Lightweight and Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The color is a little odd but manageable (they were on sale in this color way). Lightweight and comfortable (especially for smaller ears). Decent battery life. A good compliment to winter running with wool hat where Shokz OpenRun's won't work.

    I would recommend this to a friend