Customer Ratings & Reviews
- Model:
- 881046-0030
- |
- SKU:
- 6589914
Customer reviews
Rating 4.2 out of 5 stars with 2302 reviews
(2,302 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bose ultra open ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not that great plus the fit is not great as well. I am disappointed for these to be a Bose product and expected it the comfort , perform and over all sound quality to match their other products. The best one so far would be Shokz.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TonyJ, thank you for taking the time to share your feedback on the Bose Ultra Open Earbuds. We’re truly sorry to hear that the fit, comfort, and sound quality didn’t meet your expectations. That’s certainly not the experience we want our customers to have.
Fit and comfort can vary from person to person, especially with open‑ear designs, and we understand how important it is for earbuds to feel secure and perform well throughout daily use. Your comments on audio quality and your comparison to other brands are valuable, and we appreciate your honesty.
To help you get the best performance from your earbuds, please check out these quick guides:
Wearing and adjusting your earbuds: https://bose.life/474HUVN
Improving sound quality: https://bose.life/40v74JC
Daisy - Bose Customer Support
Rated 5 out of 5 stars
We need to stay alert
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nature lover, a gym buff or even just doing your walk with family, this is for you. Open ear lets you hear what's happening around you while still in your music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 4 out of 5 stars
Nice but over priced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, but the person on the other end can’t hear you well. I would not recommend this product
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort
Rated 2 out of 5 stars
Lacks basic functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive with no basic features like find my buds. The buds are comfortable but easily fall off and no option to cancel out noise.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. We apologize that our products currently don’t include a tracking feature. Your suggestion is valuable, and we’ll definitely take note of it as we continue to improve our products, hopefully it's something we can implement in the future.
Regarding the Bose Ultra Open Earbuds, you're absolutely right, they do not feature noise cancellation. They’re designed to keep users aware of their surroundings, making them ideal for outdoor use or situations where situational awareness is important.
You can find more details and full specifications on our website: https://www.bose.com/home
Jelyn - Bose Customer Support
Rated 1 out of 5 stars
broke yesterday
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product all of a sudden does not turn on and will not charge anymore.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Earljam! We're sorry to hear that you’re experiencing issues with your Ultra Open Earbuds. This problem can sometimes occur if the earbuds are not making a proper connection with the charging case. We recommend checking the charging pins inside the case to ensure they are all popped out and undamaged, as this can confirm whether the case itself is functioning correctly. Additionally, gently clean the charging contacts on both the earbuds and case, and try using a different USB cable and power adapter to rule out charger issues.
Here is a full guide troubleshooting guide you can follow to help resolve your concern: https://bose.life/4338LPY
If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting through this link: https://bose.life/contactus
We hope this helps you get back to enjoying your Bose Ultra Open Earbuds.
Sophie - Bose Customer Support
Rated 1 out of 5 stars
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable. I love the concept of an ear cuff headphone but the actual speak part that goes into the shell of the ear is plastic, hard and uncomfortable. It should have been padded with some sort of silicone. I’m constantly adjusting them up and down the shell of my ear bc they start to hurt and need moved to a new position, but it’s usually no longer than 20 mins before they’re bothering my again. I’ve had the less than 2 months and the left one shorts in and out. I’m hoping I can return them. The cost is too high for them to not be more comfortable, I think a redesign is needed.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Desert Gold
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mira! Thank you for sharing your feedback. That’s certainly not the experience we want you to have, and we understand your concern, especially when you’ve been excited about the ear‑cuff design.
Our Ultra Open Earbuds were designed to let you enjoy your music while keeping your ears open to the world around you. To achieve this, we engineered a lightweight, ear‑cuff–inspired shape that gently grips the ear while housing our Bose OpenAudio technology. This allows the earbuds to project rich, immersive sound without blocking the ear canal, all while keeping the design as light and unobtrusive as possible.
Comfort can vary from person to person, and sometimes a small adjustment can make a big difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and reduces pressure. This can also help with sound balance and avoiding interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
We hope these tips help improve your experience so you can get back to enjoying your earbuds comfortably.
Sophie - Bose Customer Support
Rated 5 out of 5 stars
Great everyday wearable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these all day everyday, no issues. Love that you can hear everything around you but still hear your music, great for riding bikes in the city
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
not worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theyre cool but i dont think theyre worth the price...
No, I would not recommend this to a friend Rated 5 out of 5 stars
Bose earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Bose earbuds. I definitely recommend them.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 3 out of 5 stars
Decent open air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but not great. It’s nice to have open air to hear the surrounding noise but when you’re in a loud environment hearing music or phone calls is very difficult. I wouldn’t buy these again
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback. We’re glad to hear you appreciated the open-ear design and its ability to keep you aware of your surroundings. That said, we’re sorry to hear that the performance in louder environments didn’t meet your expectations.
Bose Ultra Open Earbuds are designed to prioritize situational awareness, which can sometimes affect sound isolation and clarity in noisy settings. We understand this trade-off may not work for everyone, especially if you often use them in busy or loud environments.
If you're looking for something that offers better sound isolation and a more immersive listening experience, perhaps you'd be interested in trying our QuietComfort earbuds. They’re designed to block out background noise, making them ideal for enjoying music or taking calls even in busy or noisy settings.
- Jelyn, Bose Customer Support
Rated 3 out of 5 stars
Can be hard to hear it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They super great for not being in your ear, if you like noise cancellation this product isn’t for you. I work on a tug so background noise can make it hard to hear while talking on the phone or listening to music. I have zero complaints for using around normal noise levels like shopping, or being around the house.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Too Many Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Midnight Violet
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.
That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.
If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.
Kurt - Bose Customer Support
- Cons mentioned:Volume
Rated 3 out of 5 stars
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume needs to be more higher or can’t hear without pushing it into the ear lobe.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Lydia, Thank you for your review!
I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 5 out of 5 stars
Great earbuds for non noise cancel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These can be super helpful when you want to listen to the outsode world and your music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good ,I like the service and product , thank you very much
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
I would recommend this to a friendRated 5 out of 5 stars
Open Earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, I been using them for a long time and I can recommend them for people that likes to hear their background while also listening to music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant go wrong with Bose period. Never had a product that didnt excel.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 3 out of 5 stars
Returned for two reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sadish,
I am sorry to hear that you have decided to return your Bose Ultra Open Earbuds because they were not comfortable enough for you and had sound leakage.
To have the best experience and comfort, we recommend checking this article to understand how to wear and adjust these buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For any questions, please don't hesitate to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
- Pros mentioned:Fit
Rated 3 out of 5 stars
Bose new Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily fits on the ear but voice quality was average. Not worth $300.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Wifes gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these almost never takes them off. She was a littlenupset about noise canceling but if actually does a good job.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friend


























