Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 6589914
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.
This summary was generated by AI based on customer reviews.
Great open ear buds. Highly recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds. Open ear so I can hear my surroundings and listen to my music too. One thing though, if you wear a mask it gets caught on the elastic when removing the mask. Just be aware that when removing mask it will get caught and thrown off your ear.
I would recommend this to a friendBose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic
I would recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good but not good when you had a call people can’t hear you well. But good for listening music. I loved it because was outside your ears but unfortunately I had to return
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Norma,
I am glad to hear that you loved the design and audio experience of the Ultra Open earbuds, but sorry you decided to return them due to issue during calls. To get the best experience, please check our fit guide: https://bose.life/4dFT2cl
Best regards, Lau - Bose Customer Support
Awesone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets, one of the best purchases I've ever made.
I would recommend this to a friendBose ultra earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good fit for ear and can hear background while playing music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rose, thanks for sharing your feedback on the Bose Ultra Open Earbuds. These earbuds are designed to keep you connected to the world around you, so they don’t block outside sounds or include noise‑cancelling. Instead, they let you enjoy your music while staying aware of your environment.
They also feature automatic volume control, available in the Bose app, which adjusts your sound so it stays balanced as your surroundings shift from quiet to loud and back again. For tips on improving your fit and overall experience, please check out our helpful support article: https://bose.life/48xYAq6 Hope it helps!
Klariss - Bose Customer Support
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. I love these for when I’m at work or even just a run. I can still hear what’s going on what’s around me and still enjoy some good music.
I would recommend this to a friend- Cons mentioned:Connectivity
Scratching sound after few days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.
These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!
Sophie - Bose Customer Support
My husband love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my husband's birthday, and he love them!!!
I would recommend this to a friendWant 2 luv them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough if u walk too far away they hang up phone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with us. We’re sorry to hear that the volume and call performance aren’t meeting your expectations. For awareness, the Bose Ultra Open Earbuds have a Bluetooth range of up to 30 feet (9 meters), and moving beyond that distance can affect audio and call stability.
If you continue to have concerns, we’d be happy to take a closer look. Please feel free to reach out to us through this link: https://bose.life/49SSe5s and include your product’s serial number, and a brief description of the issue. Once we have those details, we’ll review everything carefully and do our best to assist you.
Gloria - Bose Customer Support
- Pros mentioned:Comfort
Wait til the next version at least
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for comfort and laying in bed bad for everything else. Mic is poor for calls in general unless in a completely quiet environment. I am hoping it can be fixed via update but not hopeful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your disappointment with your recent purchase. We understand that trying out a product before purchasing can be important. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. We recommend visiting this link in order to address the issue: https://bose.life/431eULD. In case the issue persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolute garbage, do not buy them. You can barely hear phone calls and the connectivity is awful. I never write reviews, but felt compelled becaise these are that bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re very sorry to hear about your experience and the frustration with call quality and connectivity. We truly appreciate you taking the time to share your feedback. To help resolve the issue with your earbuds, please refer to the troubleshooting guide linked below:
https://bose.life/4ce3BGk
Gem - Bose Customer Review
Not a premium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Great but not for my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!
I would recommend this to a friendReview for my new Bose Ultra Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to fact that they don’t fit completely in your ear as my other bose ear buds did, but I have to admit that I’m very happy with these and the fact that I can still hear a bit even with them in my Ear.
I would recommend this to a friend- Pros mentioned:Battery life
Not worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People tell me they hear an echo when talking to them. Definitely not recommended for the gym. You will hear everything. They are good for traveling or for studying. Excellent battery life.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lilia,
We're glad to hear that you find the battery life excellent and that they suit your needs for travelling or studying. However, we're sorry to learn about the echo issue during calls. Your comments are valuable to us as we continue to improve our products. Here is a link which would deem helpful with the echo issues you were facing on calls: https://bose.life/4a6Qm6c. If you still encounter difficulties with the product, please feel free to reach out to our support team.
Kind Regards,
Eric V. - Bose Customer Support
Too short of connection to the inner ear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length of the ear pod to the under ear is too short. So I really could not get the sound I wanted into my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose Ultra Open Earbuds. The unique open-ear design is intended to balance comfort and situational awareness, making them ideal for active lifestyles. However, we understand that earbud length and positioning can affect how sound is delivered, especially for users with different ear shapes.
The earbuds are designed in a standard size meant to fit most ears comfortably, but individual fit can vary.
Jelyn - Bose Customer Support
Top comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very loud in a loud environment but in quieter settings I absolutely love them. The call quality is lacking a little
I would recommend this to a frienddisapppointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music. Range is fine. I can walk around house and stay connected. If they disconnect, I have setup the bluetooth connection all over. Phone convesations are bad. Constantly, I can't hear you... you sound far... Would not recommend for the Price. Thought I was buying the best... apparently cost does not equate to quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback. We’re glad to hear that you’re enjoying the music quality and Bluetooth range, and that staying connected while moving around your home has been a positive experience.
We’re sorry to hear about the challenges you’ve experienced with phone call quality. We appreciate you bringing this to our attention.
The Bose Ultra Open Earbuds feature two microphones in each earbud, and proper fit and placement can make a significant difference in call performance. If the microphones are obstructed or the earbuds aren’t positioned correctly, it may result in the other caller experiencing poor sound quality (such as voices sounding distant). We recommend ensuring the earbuds are worn as intended on each ear and that the microphones are not blocked by hair, hats, or other headwear.
For more tips on fit and call performance, you can check out this helpful resource: https://bose.life/4wcFhfK
Cedrick - Bose Customer Support
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, love this product and came in perfect condition (new)
I would recommend this to a friend