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Customer reviews

Rating 4.2 out of 5 stars with 2302 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which make them particularly well-suited for smaller ears. While users appreciate the convenient open-ear style and reliable battery life, some have noted concerns regarding occasional connectivity issues and limited volume levels. Additionally, a few reviewers feel the product is priced higher than expected and lacks sufficient bass performance. Overall, the device is highly regarded for its physical comfort and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,302 reviews
  • Rated 5 out of 5 stars

    GRRRRRRREAT CHOICE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GRRRRRRRRRRREAT CHOICE !!!!!!!!!!!!!!!!! Is a good buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set and comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is good and bakanced and its good for people who wan5 to avoid having tenatious when they are 30

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need help!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th pair in 9 months and they still don't work, I've only been able to exchange them because I have a warranty this is the second time I've had to pay 66.00 for a two year warranty they have never worked unfortunately this time I have reached out to Bose to see if they can help me if not every 10 days I'll be exchanging them out My 1st purchase was 12/24 I was within my return policy so I returned them got busy and missed the return period so I was stuck with them or pay another 66.00 so I decided to wait hoping they may come out with a new generation of them then I would upgrade but after 8 mos with using them and no new generation insight I decided to pay the 2nd 66.00 to keep the warranty for another years hoping these would work but nope still sound muffled so l exchange them out for another new pair and they still don't work, so if Bose is not able to help me then Best Buy where I brought them from needs to figure something out or they will see me every 10 day returning these Bose ear buds if they dont work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! The Bose Ultra Open Earbuds offer a unique combination of innovative open-ear design, immersive audio, and all-day comfort. With their cuff-like fit, they allow you to stay aware of your surroundings while enjoying rich, private sound through our OpenAudio technology.

      It’s quite rare for the same issue to persist across multiple brand-new replacements. In some cases, muffled sound can be caused by the audio source, such as the app being used or the connected device, rather than the earbuds themselves.

      To help you further, here’s a helpful guide that walks through steps to troubleshoot low or muffled audio: http://bose.life/4mRCFOn

      If you continue to experience issues, please don’t hesitate to reach out. We’re here to help and want to ensure you get the best experience possible. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I really wanted to love them.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons- Phone calls sound like you’re in a wind tunnel and it’s difficult to hear even if you’re inside. If you play your music louder, people next to you can easily hear it. Pros - they are very comfortable and do not come off of your ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the comfort and stable fit of your Ultra Open Earbuds! At most listening levels, people around you shouldn't hear anything; however, they may do if you use the earbuds at loud volumes in quieter environments. On phone calls, make sure your earbuds are being worn correctly, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US. Our support team will provide further assistance, if needed. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Mr. Ron

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst pair of Bose I ever purchased. The volume on these is worse than a 15-dollar pair off amazon.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronnie, I'm sorry to hear of your disappointment! Thanks to their OpenAudio technology, the Ultra Open Earbuds are designed to channel rich, high-quality volume into your ears, whilst keeping your ears open to the world around you. If you're having volume issues, make sure your connected mobile device is turned up all the way. Another thing to try is a quick reset of your earbuds, which is done as follows: https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?isSessionCreated=true&language=en_US. I hope this information is useful; if the volume issues continue, your local support team will be happy to continue troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I do not have to take out my Earphones or use transparency mode which decreased my battery consumption on my other buds. so these are amazing and hardly notice they are on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Ehhh….

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best music quality but not phone calls. Attaches to the ears very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Justin, thanks for appreciating the sound quality of the Bose Ultra Open Earbuds! We're glad to hear you're enjoying your experience, our goal is always to deliver quality that goes beyond expectations.

      Be sure to check out our helpful support article at https://bose.life/47v0s2K which may further enhance your call experience. Hope it does the trick!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I dont have to worry about loosing them! I need to buy another pair , so that I can have a spare on hand when the battery needs charging. Sometimes I forget that I have them on!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hurt ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding. However they hurt my ear lobe after just one hour of use. Hated to do it, but had to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound light they look nice BUT they stop working still connected to the phone but no sound on call or music you need so very annoying that you answer a call and no response im a samsung user i dont think this should be an issue still Bluetooth l....

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy you're enjoying the excellent sound and style of your Ultra Open Earbuds. Sorry you're facing some connectivity concerns, use our troubleshooting guide here - https://bit.ly/3TJIaSO if you need further support, do not hesitate to contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Cool concept but lacks in many areas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be an amazing product but definitely for specific users. Calls are so quiet and sound quality just isnt there for me. If you like this form factor i do recommend it. However, for my personal uses i was not impressed.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re glad to hear you see potential in the product’s design, though we’re sorry the calls are so quiet and sound quality are affected. To resolve this concern you have with the Ultra Open Earbuds here is a helpful guide:

      https://bose.life/453lLqb

      We truly appreciate you giving Bose a try and sharing your perspective, it helps us continue refining our products to better serve a wide range of users. We hope you’ll consider Bose again in the future, and we remain committed to delivering both quality and performance.

      Gem - Bose Customer Service bose

  • Rated 5 out of 5 stars

    Bose Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a pair for my wife. she loves them too. work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am Impresses tho 4 Sho he said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like for these to improve Ayyyyyoooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Help me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    May Not Fit Large Ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not fit in my ears. Perhaps the rim of my ears are a bit thicker than average - but not by much. I felt like the buds will not sit correctly in my ears no matter how many times I repositioned them. Unfortunately, these buds only come in one size. So if your ears are a bit larger than average, you may run into the same issue as me. Due to this, the quality of the sound didn't sound to great to me (But I think if they sat in my ear correctly, it probably would've sounded better). I really hope that Bose can make these buds in a larger size - because I was really looking forward to owning them. I decided to return mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight & Comfortable. I can hear it all.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Boss Unimpressed EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hear to well with the ear buds. I have to press the earbud harder in the my ear to hear better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The Bose Ultra Open Earbuds are designed to feature a brilliant combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, Ultra Open Earbuds leave your ears open to hear the world around you, while OpenAudio technology delivers rich, private sound. We understand they may not be as loud as in‑ear earbuds, but properly wearing them and adjusting the EQ through the Bose app can help. Here’s a helpful guide you can use to improve your listening experience: https://bose.life/4viQbzP

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they can make it a little bit longer. That way they can be more on your ear so you can hear the music. Honestly, I was expecting more.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DianaR, thank you for sharing your feedback with us. We’re sorry to hear that the fit of the earbuds hasn’t met your expectations. We understand how important comfort and proper positioning are for enjoying music, and we appreciate your suggestion about making them a little longer to sit more securely on the ear.

      The Bose Ultra Open Earbuds were designed with a flexible bridge to fit most ear sizes and to allow people to enjoy music while staying aware of their surroundings. We’re sorry if they feel too small for your ears. Your input is valuable and will be shared with our product team as we continue to improve future designs.

      For more assistance, please feel free to reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose