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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2162 reviews

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  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfort King

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is surprisingly great for being open earbuds. Biggest con would be the microphone it is not good at all. Apart from that, they are the most comfortable headphones money can buy. Can wear them 24 hours straight without severe ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for biking and running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional open sound stage and a MUST HAVE for the biker or runner in your life. You still hear your surroundings which is so critical in biking and running, I really can't emphasize it enough. I will always have a pair. The music quality really doesn't suffer. It's a different sound than an earbud, less bass given the nature of how it sits on your ear, and they're very stable. The mic quality is mid tier at best though, I dont know if beamforming is more difficult, but if you're looking for an in office pair that allow you to hear your surroundings...I wasnt impressed and told frequently that I sounded muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and high quality but not for me. I use them most in the gym and its nice to not have them right kn the ear. I find that the open ear though makes it hard to hear when there is so much noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for, sound is in par with what is to be expected from Bose. Battery exceeded my expectations. And you can use one or the other. They are is no master ear bud where both have to b out of the case for the other to work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Shockingly Good Open-Ear Sound, But Major Micropho

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality on these Bose Ultra Open earbuds is superb for an open-ear design. Music sounds full and detailed, with clear vocals and a pleasantly spacious, natural soundstage that feels more like listening to small speakers than typical earbuds. Bluetooth interoperability has been mixed in my experience. They pair and perform well with a modern Android phone using a Qualcomm chipset, with stable connections and no major glitches. However, performance with a Windows laptop using an Intel Bluetooth chipset has been less than stellar, with occasional connection quirks and a generally less reliable experience. The dealbreaker for me is the microphone quality, which is truly awful. Whether connected to my Android phone or my Windows laptop, people on the other end of calls and Zoom meetings frequently complain that my voice sounds extremely faint and often cuts out entirely. Other non-Bose earbuds and headphones do not cause these issues on the same devices, so it appears specific to the Ultra Open earbuds. The mic pickup was so bad that I actually exchanged my first pair, thinking they were defective, but the replacement unit has identical problems. On the comfort front, these are reasonably comfortable and light, and I can wear them for extended periods. That said, they are not as comfortable as other clip-style earbuds I’ve used, and after a while I do notice some pressure on my ears. If you want outstanding open-ear sound and mainly listen to music or podcasts, these can be fantastic. But if you need reliable microphone performance for calls or meetings, I cannot recommend them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Stephen! Thank you for taking the time to share such a detailed review of your Bose Ultra Open Earbuds experience, we truly appreciate your feedback. We’re glad to hear you’re enjoying the audio quality, comfort, and open‑ear design, but we’re sorry to learn about the microphone and Bluetooth concerns you’ve encountered.

      Our Ultra Open Earbuds are known for featuring a brilliant combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, the Ultra Open Earbuds leave your ears open to hear the world around you, while OpenAudio technology delivers rich, private sound.

      The microphone issue you described may sometimes be related to how the earbuds are positioned, which can affect how your voice is picked up. To help, please check this guide for proper wearing and adjustment: https://bose.life/4s8lWK6

      If the problem persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus

      We hope these tips help improve your experience so you can fully enjoy your earbuds.

      Sophie – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Doesn’t fit right for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of these headphones. But I am getting hung up on the fit of them in my ear, I have very malleable ears and I can’t get them to hook well. The sound quality is nice. And the ability to hear surrounding noises is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great... for normal ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have larger earlobes, so they sit back further from my ear canal. I think for more normal sized ears this product would be even better. I could squish my earlobes for better audio quality and noise isolation, but the fit would no longer be secure. I personally find the spatial features to be gimmicky and turn them off for better battery life. Have had little bluetooth issues like some other wireless buds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person that can’t have ear pods cuz they my my ears hurt really bad, so I was skeptical about buying these Bose one but, they are amazing, not only are they comfortable, the sound quality is so good. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-Ear Earbuds – Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear Earbuds are excellent when it comes to music listening. The open-ear design delivers clear, immersive sound while still allowing awareness of your surroundings. For enjoying music during walks or at work, they perform exceptionally well. However, call quality is not the strongest. People on the other side of the call often struggle to hear my voice clearly—possibly a mic issue, though I’m not entirely sure. If calls are a priority, these may not be the best option. One more thing I noticed: the sound quality becomes even better when I bend my ears slightly forward, which obviously isn’t practical to hold all the time :-) . This might be due to my ear shape not perfectly matching the intended design :-) , so the fit could vary from person to person. Overall, despite a few quirks, these are among the best open-ear earbuds in this price range, especially if your main use is music and comfort rather than calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is best ever. Typical Bose sound quality (I think Bose is generally best in the audio market, though some folks disagree). The open experience is a bit different. I find it to be fine but my wife probably would not. Used them while at the dog park and had great listening expeirience, no ear discomfort, buds were secure the entire time, and could hear ambient sound but was not distracted by it. If concerned about ambient noise being an issue, i would try them first. But, the extreme comfort and great sound overcome any other distractions for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Kind off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for reaching out! We're thrilled to hear that the Ultra Open Earbuds have exceeded your expectations in terms of comfort, sound quality, battery life, and design, that’s fantastic feedback! We’re sorry to hear about the issue you’re experiencing with your phone. Your input is incredibly valuable, and we truly appreciate you taking the time to share it with us.

      To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good alternative to in ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and impressive noise cancelling feature even though buds aren't fully in the ear. Pro - no in ear fatigue. The battery life is okay, could be better, but the buds do charge fast in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They stay put!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Comfortable. Clear sounds. Battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great work great very good sound they don't fall out Ben jogging walking bicycling they work great no complaints Don't hurt my ears they fit in comfortably overwhelming satisfied they also have a very good sound good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Good, but not at that price.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good wireless earbuds with a few glaring issues that hold them back from being great. The Good: Despite my initial fears, I love how these fit. I've never had issues with comfort. So much so that I no longer want to use the standard, in-ear earbuds. Having your ears free is so much nicer! They sound good! But with an asterisk... I'm not an audiophile, so I don't have the ear for different kinds of sound. But they are clear, no distortion, and I have no issue with how they sound. Physical control buttons! Touch panels are awful, so having physical buttons to use is great! They're the kind that you have to press and hold in different ways, but I'll take what I can get. I mostly use them for one-press play/pause. Easy to set up, and the app lets you set up the different audio modes easily. The Bad: Another app you're forced to use... Seriously, it gets tiring to have to download a new app for everything. The asterisk about sound? The default Stereo mode is not very good. Muted, dull, and not all that clear. Once you swap it to Immersive Audio, however, they pick up. Immersive Audio is a neat gimmick, but it's just that. A gimmick. I'm sure some people would like it, but I leave it on the motion one just for the better sound. The Ugly: That price is FAR too high for what these are! They're good, but nothing close to $300 good! Maybe $100, I'd argue you had something there. As much as I like the fit and think they sound good? No thank you. This is my second pair since my first decided to begin failing on me after a year of ownership. The case, for whatever reason, refused to charge if it was not being actively messed with. I'd only really use the left one, which is the one that would be dead the next day. Fully charged case and everything, but my bud would be dead unless I opened the lid, removed the bud, placed it back, and then it would charge. So... Good earbuds for way too much money, considering that these, like all wireless earbuds, are just rentals. You're going to scrap these in the future. Three batteries in these so ONE of them is going to give up one day. If you can get them at a massive discount, I'd recommend it. Do NOT pay full price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your detailed review! It’s great to hear that the fit and sound quality worked well for you, and that you found the physical buttons to be a huge plus. We understand the frustration with needing another app, however with the Bose app you can have control over multiple products using a single App. Your insight on long-term durability is also an important consideration. If you ever run into issues, we recommend reaching out to our support teams directly. You can get in contact via Social Media, or using this link: https://bose.life/globalsupport.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these. I’m one who doesn’t like to have earphones go in my ears. But the comfort and lightness of them was fantastic. And they stay on throughout my workouts no worrying about them falling off. The sound was amazing. I only wished they had a tracking in case they get lost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open ear earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an open ear earbud before and these are great! Feels really good on my ear, the sound is what you paid for. Open ear means that you can hear your surroundings but also your music at the same time. When you tilt your head up or down, the music flows with the movement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Fit and Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

    I would recommend this to a friend