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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2164 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,164 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome just that you cant tell how much battery is left on the case. Also one right earphone in 90% left is 80$

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great/Comfort questionable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, not directly in the ear, but does hurt my ear where’s wraps around after a while. I wear one at a time so I switch them out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Very comfortable, secure, great sound while still being able to be aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose fanatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must confess I have a problem. I recently upgraded my previous model of Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, to the newest edition. I was thinking about how much I love them, but I want to be able to hear the outside world. I immediately added these to my cart. I I love them. I was afraid that they might not be secure on my ears. They fit securely, I usually forget I have them on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultimate Groove Grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely excited to get my hands on these headphones. Great for work if you are a person that must communicate a lot throughout your day. Only downside I have seen is wearing these in extremely loud environments (gym). Since the earbud does not sit inside your ear and there is no noise cancellation function the earbuds are hard to hear even when turned to full volume.If you are a person that is not worried about noise cancellation these earbuds are for you. I had Apple AirPods Pros (2nd gen) before I purchased these headphones and I do prefer the Bose Ultra Opens especially with the equalizer function to tune your bass, mid, and treble. I know these headphones are brand new but the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I don’t like the ones you have to shove your ears. This one clips on your ear and I could hear just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable, but mic isnt great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were comfortable, but when on the phone or zoom calls, the mic would cut out and people described me sounding to be in a fish bowl.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Madeline! Thank you for sharing your experience with us. We’re glad to hear that you found the Bose Ultra Open Earbuds comfortable, as comfort and all‑day wear are key benefits of the open‑ear design. We understand your concern with call and Zoom performance, especially when the microphone intermittently cuts out and others describe the sound as muffled.

      The Bose Ultra Open Earbuds have two microphones in each earbud, and wearing them correctly can make a noticeable difference in call quality. If the microphones are blocked by headwear, hair, or if the earbuds are not positioned properly on each ear, it can affect how clearly your voice is captured on the other end of the call. Ensuring the earbuds are securely and correctly positioned may help improve call performance.

      You can check out this helpful link for more information and additional guidance: https://bose.life/4d213tN

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible, I love the design, especially if you have small ears like me; however, it's a shame that the calls are terrible, people hear you badly and are far away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE them but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...sometimes the connection isn't as seamless as it should be. Of course, it could be user error or that I used them across Apple and Android. Anyway, I've has a Bose Soundwear (neckband speaker) that I loved because it allowed me to have my music while being able to hear the environment around me. Sound familiar? These open earbuds are the evolution and so much better: 1. size, 2. sound isolation from others, 3. fit (the Soundwear would get in the way or fall off in certain situations). Bottom line: I now take these with me everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best for listening to music; they are my faithful companions at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr ivan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds so far and easy to connect them always

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound Quality, but poor mic quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is quite good, but the microphone is the weak point of the device. I’m not sure if it’s due to the microphone’s placement, but the person’s voice sounds distant when speaking. Despite this, the sound quality and comfort are some of the best I’ve tried. Without a doubt, it’s a good option if you prioritize sound quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rodrigo, thank you for sharing your detailed feedback. We’re glad to hear that you’re enjoying the sound quality and comfort of the device. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so please ensure they are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4a0CRGU

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LOVE THESE! Use Them Daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the Bose Open-Ear True Wireless Open Earbuds. They’re incredibly easy to use, with a straightforward setup and intuitive controls that make everyday use effortless. The sound quality is excellent for open-ear earbuds—clear, balanced, and enjoyable while still letting you stay aware of your surroundings. Comfort is where these truly shine. I can wear them for an entire work shift and often forget I even have them on. They never feel heavy or irritating, which makes them perfect for long hours of use. There are a couple of downsides to be aware of. Because of the open-ear design, people around you can hear what you’re listening to, especially in quieter environments. Also, while calls sound good on my end, people on the other side sometimes have a hard time hearing me clearly. Overall, these are fantastic open-ear earbuds for comfort, ease of use, and sound quality—just keep in mind the sound leakage and call microphone limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound an connection is fast recommends this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly comfortable, with a few hiccups.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really nice pair of earbuds. I think if we were judging it on quality of audio alone (Based on the Open Ear market) They would probably be one of the best... but that's it. My two biggest CONS: Comfort/Fit and Pairing Comfort wise they're not terrible... for the first few minutes. After prolonged use I have a numbing/irritable sensation around the area where I'm wearing them. I do find the area in my ear where they clipped to be numb even after I'm no longer using them, but not for long. Also the idea wasn't bad, like the audio quality they have is great but the method of attachment is questionable. I'm always readjusting so that I can get a better audio experience. And no, they wont fall off at least not for me. Pairing annoys me. Its been often that I've reached for one ear piece and then maybe a few minutes later I reach for the second to wear both and boom! audio out of one nothing out of the other. **A workaround? figured out that i have to open the case up after I put the second bud on so they can both sync up. A weird issue I've had is audio cutting off. Happens RARELY and for a split second so I haven't bothered with it. A very negligible issue for now. SO after all this do I still use them? YES. I just love the audio quality compared to my openrun pro's to much to leave them. I do find myself alternating between the two tho. If one dies cause I forgot to charge them I just grab the second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they fit perfectly on the ear. Really pleased and looking forward to future models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent design/quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with these open ear headphones from Bose. Sound quality is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth A Shot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the concept of these buds and works great with my type of lifestyle, however my issue would be connectivity. Once in a while my buds will have an issue connecting to my phone or will go out of sync with one another. Also, when speaking on the phone the person you are talking to has a hard time hearing, you’ll have to raise your voice in order for the other party to hear you. Other than that they’re great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Safe and good sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my boyfriend for Christmas he loves them! The sound is still perfect and I feel great about him wearing them walking in the city with all the traffic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So comfortable and great sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been amazing. The sound quality is great! They never feel like they're going to fall off my ears, and I have tested them by shaking my head with force. I have had these for over a month now and haven't had to charge them once. Though, that could be because I mostly use them during my workouts and not all day long. Still great battery life!

    I would recommend this to a friend