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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2164 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,164 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.

      Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.

      Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.

      Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for girl friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise reduction and music sound sharp and clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wprk in an enviroment where i can't always have noise canceling. These earbuds are perfect for awareness. They are incredibly comfortable you will forget they are even on. The only downside is the price. The software for the device is decent and you can have them paired to multiple devices at once, you just can't have dual audio streaming unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. They’re easy to slip on without the discomfort of most earpieces going into the ear canal. I brought the Bose charging case which is small and convient to carry around and keep your headphones charged the whole day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for daily life not for loud work environments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good and great ear buds for daily use, not so much for work environment. If ear plugs are worn no space for ear buds and if you can get them on with ear plugs they aren’t as effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife’s Birthday all i can say is she loved them when she opened them and now i cant get them out her ears. Also it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooodd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and it fits very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, no pain or disconfort when in use. Easy pairing and charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    needs some improvement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the audio quality but the only thing that bothers me is the ear bud is not that comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luis, thank you for sharing your feedback. We’re glad to hear you’re enjoying the audio quality of the earbuds. We also understand how important proper fit is. The Ultra Open Earbuds feature a unique combination of innovative open‑ear design, incredible audio, and all‑day comfort. With their cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      We’re always working to improve both performance and comfort, and your input is valuable in helping us do that. Adjusting the earbuds in your ear and ensuring they’re worn properly can also make a difference. Here’s a helpful guide you can use: https://bose.life/3OVzvOC

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair it with your your Soundbar and get the full surround Sound of what ever your watching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PICK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so amazing! I workout and walk and its nice to have such high quality sound along with comfort! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like these a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to but the sound is great either in stereo or immersion. The most I’ve ever paid for earbuds.I’m hoping that they last longer than most.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The first earbuds I can wear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a lot of ear buds without luck and could only wear regular headphones. I wear glasses, have multiple ear piercings and these are awesome. The sound is wonderful and I am so glad I splurged on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open and Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-ear quality is excellent, providing incredible detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so awesome and light.When I’m wearing them don’t feeling like nothing in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort and sound is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds with super comfort and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have had in a long time. Have great sound and are able to hear the outside noise as well. Would recommend to anyone looking for a good pair of earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent fit just not loud enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit they do not move when you’re working out the only downfall they are not loud enough at the gym

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If it was for bigger people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit quiet if you have big ears but it holds good and great for runs and work since you’ll have open ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds. I have been looking for an ear buds that don’t cover my ears and this is the perfect one. The sounds in music is so clear and strong. I love it!

    I would recommend this to a friend