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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2164 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,164 reviews
  • Rated 4 out of 5 stars

    Nice fit but looses sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ans snug on my ear but not snug enough to hear the complete sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted these to work out because I wear Apple air pods all day and the latest version are quite uncomfortable. These worked well enough but not as well as I expected. The volume isn't as loud as I would have liked and they didn't stay securely on my ear. I wasn't going to take a chance in losing one or breaking it when it fell out of my ear so I returned them. If you're looking for an alternative to Apple AirPods, I DO NOT recommend this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sylvia, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations. We understand how important comfort, stability, and sound performance are, especially when earbuds are worn for extended periods.

      The Ultra Open Earbuds feature a soft silicone hinge designed to adapt to your ear for a secure and comfortable fit. Their lightweight design helps them stay in place naturally, so you can focus on your day without distraction. For future reference, these quick guides may be helpful:

      Volume: https://bose.life/41fkmKN
      Proper fit: https://bose.life/4tj4OkY

      We appreciate you giving them a try and sharing your experience, as feedback like yours helps us continue to improve our products.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    My new favorite piece of tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior fit and excellent sound combine to make these worth every dollar. The customization options are straightforward and easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bose ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but compared to the price I expect more sound quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something different

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but not loud enough for me but it very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing! i love the sound quality. I especially love the fact that I am not left unaware of my surroundings when i travel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test and see how it is because I never had anything like it and Bose always make good sounding headphones. I love the style it kinda make it look like it’s a pair of earrings. The sound I would rate it a 7 out 10 it could be a bit louder and have a bit more bass. My issue was the price I don’t think they are worth the price $90-100 is a better price point for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unbelievable sound you have to try to . A great option when running and biking so you are still aware of your surroundings for safety. Worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor sound volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they look and comfortable, light, dont even move while wearing them. Very unique and advanced looking. Everything is a plus except for the sound volume which most young people perfer when wearing earbuds. I know those are open earbuds and they actually did a great job on the design but Im leaning towards volume and sound quality over anythig else when wearing them. Its sad but I think im returning them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds bose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of this earbuds from bose, nice color, also connect fast to the cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that fit my small ears. Great sound. I get compliments on them all the time for the rose color. I travel frequently and use them on the plane. Only negative is that i need to charge them after about 6 hrs. Other than that grreat priduct. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound the best on the market highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small ear problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Ultra Open Earbuds, Immersive Audio Open Ear Earbuds, Clip on Earbuds for Comfort, Running Earbuds with OpenAudio for Awareness, Up to 48 Hours of Battery Life. Love them!! I have tried so many other earbuds, other companies, but nothing worked. Bose ultra open earbuds work perfectly, hardly can remember sometimes that they are on my ears. My ear canals are extremely small, it was very hard to find a product that would work for me, Bose did it. Finally I can go for walk or do any activities and be able to listen music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition! While wearing earbuds and listening, you also can hear outside world, like if someone would call your name, you will hear and reply, at the same time they won’t hear your music. It is very convenient with kids - you are in control of what is going on while listening. I enjoy the 30 feet range - I don’t have to walk around the house holding the phone. I like the battery life - lasts me a while and recharging in the case is quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality was underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new bose headset is horrible. They fit like air rings. It is hard to listen to people on the phone. The bose sound is good listening to music. This was not worth the 300.00. I love bose products, but they messed up on these earphones. I'm so disappointed with these earphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed of your Ultra Open Earbuds.

      The design of these offers is different from any other Bose earbuds and because they are not sitting and blocking your ear canals, you will get a new experience, which can be surprising at first. These earbuds are great if you are doing an activity where you need to hear your surroundings, for example.

      Best regards,
      Lau - Bose Customer Support bose