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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2164 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,164 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose brought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose, this is an excellent price with quality sound. It is awesome for everyday workout including running.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Audio but Lacking Several Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great and are incredibly comfortable. But that's where the pros end for me. The advertising multipoint pairing does not work. It is a known issue with an update that hasn't been fixed as of yet and was a huge reason why I wanted the headphones originally. I dislike the push button for the audio controls. It forces me to have a decent grip on the headphones to operate. Bose recently made a few cost cutting measures which includes removing a lot of supported languages, including Spanish, which makes no sense. The case felt like it was somewhat cheaply made. The lid never sat completely straight and had some give to it on the hinge, which made it feel extremely cheap. Not great considering the price. At this point it just feels like you're paying for a name and not getting the expected quality. I ended up returning and purchasing another brand that I'm much happier with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi MrsCathryne, thank you for taking the time to share your review. We’re glad to hear that you found the earbuds comfortable and enjoyed the sound quality. We also appreciate your comments regarding the physical button controls, language support, and case design, and we’ll make sure these concerns are shared with our product team for consideration in future improvements.

      Regarding multipoint pairing, this feature, often referred to as Bluetooth multipoint, allows a single Bluetooth device to connect to multiple source devices at the same time. By default, the Bose Ultra Open Earbuds can be actively connected to up to two devices simultaneously, though audio can only be played from one device at a time. If you’d like to manage or disable the multipoint connection feature, you can do so through the Bose Music App. Simply open the app, go to the Settings menu, and you’ll find the option to adjust multipoint pairing according to your preference.

      If you need further guidance or assistance, you may reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound and they hook on my ears and stay put unlike earbuds that must stay in your ear. I travel via planes a lot and they were perfect and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Finally!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great sounding and comfortable buds that wont fall off my ear! Recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot the sound quality is good and love how they stay in place. But I didn't like the button controls. Only 2 buttons and a lot of options. I feel like they are trying to do to much I was never able to get the volume down to work only up. And for what you pay for them I honestly wasn't that impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get replacement AirPods but decided to try these since they’re made for Apple. The sound is fantastic and they’re super comfortable! Easy setup, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for me but probably for others

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these except the fact they hurt my ears like crazy. I was honestly looking for a pair of headphones to sleep in since I have awful insomnia and a certain playlist helps and I cant wear these for more than maybe an hour before my ears start to ache. Maybe its because I have fresh piercings but I thought this would be better for that since they wouldnt sit too close to them unlike my sony ear buds. These hurt enough that I might try the huawei ones. Not sure but unfortunately these are going back. They look nice but man they dont feel good at all. I have small ears too. The sound is not bad at all for open ears. I dudnt lovr it at first but it is good for open ears. Sound usually isnt the priority for this style anyway

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - I'm sorry to hear the Ultra Open Earbuds are hurting you, although you do like their look and audio performance. Please note that these earbuds are not specifically designed for sleep purposes. However, it's usually fine to use the Ultra Open Earbuds during everyday use if you have piercings; if your piercings touch the earbuds, that’s okay as long as the earbuds remain comfortable and secure. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recomend 100000%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones!! You can't even feel you have them on, really confortable, you can hear the music really clear and still be able to be aware of the surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best open ear headphones I’ve ever had sound is amazing the fact you can adjust the bass. Only draw back is if your in a loud environment it can be hard to hear when using the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying 3 because my son loved his so i bought one each for my other daughters! Convenient-easy to carry and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit good and have a long lasting battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for my daughter on her birthday but regrettably she asked me to return them. I am a big fan of the Bose name but in spite of the sound quality she claimed they were too heavy on her ears and uncomfortable.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello there! We truly appreciate you letting us know that you’re a big fan of Bose, and thank you as well for sharing your feedback on the sound quality. We’re sorry to hear that the earbuds felt uncomfortable for your daughter, and we completely understand your decision to return them. If you need any further assistance in the future, please don’t hesitate to reach out to us through the following link: https://bose.life/contactus we’ll be happy to help!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ultra buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for hearing your audio while being tuned in to the outside world. Bose sounds quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and are not uncomfortable like some others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they fit in my ears. Sounds quality is great. They are so comfortable I forget I have them in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect. They fit perfect and very comfortable. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great fit sound and comfort would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but could be better. There are better sounding open headsets, but the fit and comfort balance it out. The cost is kore than other open sets soninwas expecting better sound quailty compared to the lesser rivals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricy, if the price was more reasonable, would have been much better, yet quality of sound, the comfort to use it (you do not have to worry about them coming off your ears) is a plus. The colors to choose from very limited.I picked black .

    I would recommend this to a friend