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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,149 reviews
  • Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones are great you can talk to somebody and listen the music you want to listen in very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonja

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the design and I LOVE them…. I have hard to fit ears and the open design of these made them an easy fit…. They don’t move or hurt …. I could jump out of a plane and these bad boys will stay… As a bonus my supervisor thought they were earrings as earbuds aren’t allowed on the floor… Another I got them lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice clean sound, and fits just right. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very comfortable and unique style. Great sound and unbeatable design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and sounds great. there are lots of differnt modes you can use, where you can make the sound you like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much, they dont hurt my ears like the in ear style and they are easy to being with anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all the way. This second pair as a gift...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phone pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best devices I had used of all that I have already owned. I strongly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work and with glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing open ear earphones for work overall good haven't fell off and dont bother my glasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose open earbuds sound good and are comfortable to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is amazing and very clear no distortion. They stay on your ear. You can’t tell that they are there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds they are very excellent sound is Christy the base is high and easy touch feature

    I would recommend this to a friend