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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1504 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,504 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good for a quiet environment (home on the couch). The sound quality is great (Bose sound is great). I was unsure about the open ear concept after using AirPods for years. The fit is comfortable for long hours of wear. However, I found it a little frustrating trying to get the earbuds to announce the calls. I would recommend buying the open earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for exercise and hot weather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds when I am exercising or outside walking in warm weather when over-the-ear headphones would be too hot to be comfortable. Of course, there is no sound isolation, but the tradeoff is worth it for the comfort. I also like the way they clip onto your ears; I find conventional earbuds uncomfortable after a brief time, and they tend to fall out. The noise cancelling helps.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these headphones that I've purchased. (Lost the first pair.) I usually wear them while walking and jogging, so the open ear immersive setting keeps me aware of my surroundings. Most other in-ear headphones don't fit my ear securely, if they stay in at all. These do! Add to it the dependable sound of Bose items and I have a winner. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Alternatives to A%$pods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for those who don't want complete noise isolation (people who walk outdoors around cars, buses, etc). Good sound quality, fit works after a little fiddling, and call quality seems solid.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good overall, user error struggles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound better than expected. They do squeeze my ear a little bit and slightly uncomfortable, but goes away after after a few minutes. The physical button on each earbud works as expected and easy to use. Used them at work, and laying down watching tv and no issues with them falling out or moving. Biggest difficulty I have experienced is putting both earbuds on and positioning them the same way, such that the speaker is the same direction and distance from my ear canal, which I did notice made a significant difference on how loud they are and how balanced the volume is between both earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    ALMOST perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are both great, and not great at the same time. The greats- they STAY IN PLACE. These will not fall out or off while running, which is specifically why I bought them. They also sound wonderful! The not as great- They sometimes switch listening mode on their own, so the music will sound surround and full, then switch to a more transparent, dull sound all of the sudden. Sometimes the only fix is simply opening the Bose app then it correct itself, so unsure whats going on. Or I'll get a weird connection interference sound mid songs if other bluetooth devices are around it. Since this pair can be updated, hopefully these are software fixes. Once fixed this is a definitely 5 star pair of headphones.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Matthew,

      Many thanks for leaving your initial thoughts of the Ultra Open Earbuds! It's great to hear you chose this product for your music listening needs and it's fantastic to learn they have fit you well, especially when you've been exercising.

      With your feedback regarding them switching automatically, this clearly isn't normal behavior and not something that is expected to happen so we'd encourage you to reach out to us so we can learn more about the problem. If it's happening randomly, I'd also suggest resetting the buds and setting them up as a new device to see if a fresh connection makes any changes to performance. You can find instructions for resetting the buds here: https://bose.life/4eSKFfe.

      Still need help? We're here to help! Get in touch today: https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised and shocked at how comfortable they are to wear and the sound quality is remarkable. After a few seconds I forget I’m wearing these earbuds. Others have commented on the lack of base and volume. In my experience if positioned correctly neither is true. I’ve used them to listen to Audiobooks, music and even movies and find them great. They are a little pricey but in my opinion well worth it, I would recommend Bose Ultra Open Earbuds in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Bose ultra open-ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Comfortable fit Sleek Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds are amazing. I always struggle with headphones that go inside the ear. This ones are perfect they don’t hurt and the sound quality is amazing. It’s great for the office as well. Phone call quality is ok, as long as there is not noice near by the other person can hear you perfectly. Over all one of the best purchases I have ever made 10/10 recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    premier quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is outstanding, but what else would you expect from Bose, one of the premier sound company. Love the open ear design: it allows me to be aware of what going on around me while listening to my tunes or a podcast

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Loren Olsen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great good sound use every day fit nice on ears very comfortable able to hear if someone needs my attention

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but not as loud as I expected when I’m out on a walk. The occasional lag when I’m a call. In a quite space, sound is clear and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    jrj251

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bose - Ultra Open-Earbuds. The best quality sound and comfortable fit and secure earbud over the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great alternative to AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the AirPods. They last a long time on a single charge. Some quality is good. Microphone is terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and comfortable. I did not expect the quantity of sound that it was that good, even if it was an open ear. I enjoy using this bose open ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    An amazing problem solver for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used literally dozens of different earbuds from a wide variety of manufacturers as well as many aftermarket ear tips in the search for great sound with a proper fit and seal…my right ear canal is larger than my left so I always end up with a bad seal in my right ear. I’ve tried foam ear tips and while they work well the pressure they create in order to get a proper seal makes them uncomfortable for me after awhile. I have also tried several different open ear buds to solve my ear fit problem but the sound was always lacking in the bass department. The other day while browsing YouTube, the algorithm put a video for the Huawei ear clip in my feed and while not available in the U.S., I noticed that it was frequently compared to the Bose Ultra Open-Ears so down the rabbit hole I went and that brings us to this review. Let me begin by saying if you are wanting ANC these are not for you BUT if you want full rich sound with a comfortable fit while being able to talk with someone when needed without needing to take out your earbuds then the Bose Ultra Open-Ears should work perfectly…they are the solution that I have been looking for. Highs, mids and bass are all present providing a full rich sound ( not booming bass but more than enough for great sound) with a 3 band equalizer built into the app, allowing you to customize your preferred sound signature. The immersion mode widens the sound stage to provide depth to your music and the app even has head tracking as well as auto volume settings. As for comfort, after getting used to having the Open-Ears on ( think of wearing an ear cuff) you will forget they are even there as they provide the perfect amount of pressure to keep them in place without fear of losing them or being uncomfortable at all. I think I have finally found my perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for biking and running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional open sound stage and a MUST HAVE for the biker or runner in your life. You still hear your surroundings which is so critical in biking and running, I really can't emphasize it enough. I will always have a pair. The music quality really doesn't suffer. It's a different sound than an earbud, less bass given the nature of how it sits on your ear, and they're very stable. The mic quality is mid tier at best though, I dont know if beamforming is more difficult, but if you're looking for an in office pair that allow you to hear your surroundings...I wasnt impressed and told frequently that I sounded muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    They are OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit on my ears and that I could still hear others, but I don’t like how low the volume is. Bose is a great brand. They were super easy to connect to my phone. They are comfortable to wear. I didn’t even notice they were on my ears once I put them in. It’s just the sound it doesn’t go loud enough for me. So would I recommend them to others yes or no. If you still need to hear others around you, but you wanna listen to your music these would be a good choice. Another downfall is when you were on the phone talking they can’t hardly hear you.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tina,

      I am glad to hear that you love the comfort and connectivity of your Ultra open earbuds.
      Due to their special design and open audio, you will hear your surroundings, as well as your music, so if you are in a particularly busy environment, it can become an issue. In these scenarios, a more traditionally in-ear earbud type could be preferable.

      Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Regular Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound especially for music, comfortable for the ears but too expensive with little control on the earbuds, I can only play and stop the music without volume control or ambient awareness.

    No, I would not recommend this to a friend