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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1539 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,539 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these bc I’ve been having allergic reactions to ear buds. These don’t actually go in your ear, so it was a little strange to wear them for the first time, but got use to it. My ears are very sensitive, so I unfortunately had a reaction to these as well, but I’d definitely recommend them to those with not so sensitive ears. They connect with a Bose App, which is customizable, and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are excellent to listen to your music or answer your phone. It has many different features and is very light on your ear. The most unique part is they clip on your ear and the sound is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest opinion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I use them for work as i like to listen to music yet have to still be able to listen to my surroundings. They are also super comfortable with no ear fatigue as many earbuds tend to give you. Last but not least if you are looking for complete noise canceling earbuds these are not it! But if u need to be alert from ur surroundings while listening to music, DO NOT hesitate and buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awareness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily driver earbuds. As someone who values awareness, these are perfect, great sound quality and you can still hear the world around you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Good sound, bad - I mean very BAD call quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get ONE star for a good sound quality. Just one! If you are thinking about buying open earbuds with good sound quality, these will do the job... but this is where it stops! If you are planning to make calls or be in calls, answer calls, or anything that's relating to phone calls - this are horrendous. Doubly bad when you're out exercising. People on the other end can't hear you, the call volume is VERY low... long story short, ONLY get these if you plan on making ZERO calls. There are many more open earbuds on the market that do both great sound and great call quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you love the sound quality of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    bose ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. fit well sound good . learning to adjust volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose fanatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must confess I have a problem. I recently upgraded my previous model of Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, to the newest edition. I was thinking about how much I love them, but I want to be able to hear the outside world. I immediately added these to my cart. I I love them. I was afraid that they might not be secure on my ears. They fit securely, I usually forget I have them on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sylish, comfortable and they stay on!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with Apple AirPods constantly falling out, I switched to Bose earbuds and haven't looked back. The secure fit and comfort are a game-changer for me. One of my favorite features is the seamless device switching between my phone and computer – super convenient! While they don't have noise canceling, it's not a deal-breaker for my needs. An adjustable loop around the ear would be a nice improvement, but overall, I'm extremely happy with them. On the downside they're a bit pricey, but I'd definitely be looking out for a sale!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds theh are the most comfortable earbuds i have ever worn. I have tried many in ear ones and they just dont fit my ears these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So comfortable and great sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been amazing. The sound quality is great! They never feel like they're going to fall off my ears, and I have tested them by shaking my head with force. I have had these for over a month now and haven't had to charge them once. Though, that could be because I mostly use them during my workouts and not all day long. Still great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOSE!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing sound quality and great battery life. For conductive, i wish i could afford more of these for others to have!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent fit just not loud enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit they do not move when you’re working out the only downfall they are not loud enough at the gym

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love them. They are perfect for those who likes to hear their surroundings will enjoying music or a good audiobook.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sound and quality great for music. Phone calls are ok sometimes other end doesnt hear you well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Crystal-Clear Sound and Comfortable Design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose Ultra Open-Ear Earbuds are amazing! Crystal-clear sound, comfortable fit, and the open-ear design is perfect for staying aware of my surroundings. Easy to pair and great battery life. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound quality and battery life, super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good sound quality for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit on ear, connectivity was poor when watching shows. Sound quality was good for music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Bran,

      I am glad to hear that you're happy of the fit and comfort of your Ultra Open Earbuds.
      If you experience connectivity issues with them, please reset them: https://bose.life/4eSKFfe

      For further assistance, please contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can't live without these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite! Great product by Bose! The gym is basically my second home and I've been searching for headphones that wouldn't get too sweaty and stay put. These are it for me! I do a lot of weight lifting, running, calisthenics and These things don't even budge. Amazing product! Thank you Bose!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they don’t go into the ear! I had to get adjusted to them because I was used to having them inside the ear. It feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly comfortable, with a few hiccups.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice pair of earbuds. I think if we were judging it on quality of audio alone (Based on the Open Ear market) They would probably be one of the best... but that's it. My two biggest CONS: Comfort/Fit and Pairing Comfort wise they're not terrible... for the first few minutes. After prolonged use I have a numbing/irritable sensation around the area where I'm wearing them. I do find the area in my ear where they clipped to be numb even after I'm no longer using them, but not for long. Also the idea wasn't bad, like the audio quality they have is great but the method of attachment is questionable. I'm always readjusting so that I can get a better audio experience. And no, they wont fall off at least not for me. Pairing annoys me. Its been often that I've reached for one ear piece and then maybe a few minutes later I reach for the second to wear both and boom! audio out of one nothing out of the other. **A workaround? figured out that i have to open the case up after I put the second bud on so they can both sync up. A weird issue I've had is audio cutting off. Happens RARELY and for a split second so I haven't bothered with it. A very negligible issue for now. SO after all this do I still use them? YES. I just love the audio quality compared to my openrun pro's to much to leave them. I do find myself alternating between the two tho. If one dies cause I forgot to charge them I just grab the second pair.

    I would recommend this to a friend