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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1584 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,584 reviews
  • Rated 5 out of 5 stars

    excellent problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product good quality excellent very easy to use no hair my ear. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great headphones....BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, i absolutely loved um....until i misplaced them somewhere in my house. However, theres no way to make them play a sound, to get them to vibrate nothing. It will ONLY show the last known postion, and ONLY since the last time they were connected. Its absolutely stupid. They wont connect or turn one to use a Bluetooth scanner and theres no way to make them make any kind of sound. So now im left with writing off a $300 pair of headphones because they dont have a find my function like my $30 knock off amazon ones do......just bare that in mind should you choose to buy um

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s great to hear that you loved the headphones, but we completely understand how frustrating it is to misplace them and not being able to find them. Your feedback is valuable, and we will continue improving our products. If you haven’t already, checking the last known location in the app or searching in quiet areas where Bluetooth might reconnect, could help. We hope you’re able to find them soon!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Innovative and neat-o

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific. I love having my ears open, and they sound much better (with Immersion turned on) than expected. They almost look like large piercings than earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and light. Sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea that works. You can hear everything around you. Downside... If your talking to someone, they hear all sorts of background noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting these for awhile now, and I finally got them and im happy with them… they only thing i dont like is I spent so much money on these things and there’s no noise cancellation thats the only thibg wrong!!!! Other than that I’m going to enjoy them ❤️  also that’s the reason I gave four stars 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, hassle to put on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in sound, everything was clear. Some glitching. Easy cleae calls. I had tormeturn because they were a hassle to put on my ears. I have small ears, i constantly had to make sure I put them on right for fear of them falling off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, I'm glad you like the audio performance of your Ultra Open Earbuds! These earbuds are designed to fit a wide range of ears; however, it can take a little experimenting and getting used to the buds before you find a fit you're happy with. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Look for proper placement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but needs better directions for placement. Sounds good, but expected louder experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best choice ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with my purchase. Bose has always been known for top quality and did not disappoint here at all whatsoever. Noise cancellation makes it seem like the whole world came to a total stop and it’s total silence. Absolutely credible!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best around, especially for people that have small ear canals like myself. I’ve spent several hundred dollars trying top end earbuds and they all hurt except for these. I totally recommend getting them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Microphone not good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of the earbuds. I can lie down and not have any irritation. Only con is people cannot hear me while on phone even when I yell they say i sound very far away.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the Ultra Open Earbuds' comfort! If people can't hear you on the phone, then make sure you're running the latest firmware version (via the Bose app). Version 4.0.22 was released recently to improve the customer's experience on calls. If issues persist, please don't hesitate to get in touch with our support team here for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor phone call quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for listening to music but when making a phone call or during the phone call the other person has a hard time hearing you. You have to speak really loudly which is not good and they are $300. I’m not going to pay $300 just to listen to music, so I will be returning them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you enjoyed your Ultra Open Earbuds for listening to music, Naomie! If the person you're speaking to on the phone has trouble hearing you, then make sure the mic holes on the inner edges of the earbuds aren't blocked at all. If that doesn't help, our support team will be more than happy to assist via other troubleshooting. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best earphones I’ve purchased. It caused ear discomfort within the first hour of wearing it. Had connectivity issues within the first day of use.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for your feedback! We're sorry to hear that the earbuds caused discomfort. We'd love to learn more about your experience so we can better assist you. In many cases, proper cleaning and hygiene, along with the proper using of the product can help prevent discomfort.

      As for the Bluetooth connectivity issues, those can often be resolved with a few simple steps. Here's a helpful troubleshooting guide that may improve your connection: http://bose.life/3JTqmTQ

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Clip on earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Easy to put on and they stay on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose price for ok product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is nice and crisp , extremely light you forget you have them on, but phone calls volume is low and can bit difficult to hear .

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound quality and feather-light grip of your Ultra Open Earbuds, Adrian! If you're struggling to hear well on phone calls, then aside from turning the volume up, check that your earbuds are being worn in the optimal position. Our support team will also be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and wouldn’t hesitate to purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 1 out of 5 stars

    Not good for phone calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design & comfortable! However, everyone I talk to says it sounds like I'm far away and they can hear all of my background noise to the point were it's drowning me out. Most people ask me to talk to them without the earbuds on. Even in a quiet car with only the AC running they can hear it over me talking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design and comfort of the Ultra Open Earbuds! If the people you're talking to can't hear you clearly, make sure the mic holes on the earbuds aren't blocked, and also try a reset of the earbuds. If that doesn't help, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent even had these for a year and they are constantly disconnecting from my phone saying “iphone lost”. When they do work they’re fine, but ill be listening and all the sudden theyll stop playing and disconnect, when this happens it will continue doing so for the remainder of the use. Personally if i could go back i would not have purchased these, especially for nearly $300. Airpods are way better and way more reliable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jayden and thank you for your review.
      We are sorry to hear you are experiencing disconnects from your iphone, here are a few things to try if this continues to happen https://bose.life/3T9NHSJ.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Was hoping for more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in theory but sound is lacking due to open ear concept

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Josh, thank you for reaching out. To help you get the most out of your Ultra Open Earbuds, here’s a helpful guide to walk you through the calibration process: http://bose.life/3Ka3UpT

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Glorious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What glorious ear pieces. Love them. And tgey stay in well. Thanks Bose

    I would recommend this to a friend