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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,498 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very impressed yet disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality and fit of this particular open ear style. However, I did return my bose due to a static sound that continously popped on and off with and without any audio playing. I also experienced connectivity delays. Very sad that I had to returned these, I really wanted to keep them but could not ignore the static sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    So Close..... to being perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and for the folks who bike/exercise outdoors and would benefit from a open ear design that allows you to hear your surroundings. These are most comfortable ear buds I have encountered, I forget at times that are in my ears. Good battery life and I prefer physical buttons. Plus these actually stay in your ears doing intense exercise. The only issue is phone call quality indoors were the party on the call has a hard time hearing you. Strangely enough, I did not have this issue outdoors on a call?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    They stay put!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    You’re my Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sounding Gose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Bose Ultra open earbuds back in Oct 2025.I found them to be easy to setup in Bose app on my Ihone 13 pro max. I found the fit to be secure to my ear.The sound from them was excellent for a open ear design.The controls on the earbuds were very easy to use to change settings and adjust volume and tracks.Have owned numerous Bose products over the years and they never disappoint Sound quality is . top notch.You hear the music and outside surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love the range of volume, keeping it low lets you hear the surrounding but if you increase the volume you can focus on the music when needed. Been on several runs and they fit well, no movement. Still getting used to the control but so far very good product. I tried out shokz since they’re all the rave in the running community but didn’t come close to these. Someone swears I just got defective shokz but Bose always delivers on sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Open Earbuds offer excellent comfort and sound quality, providing an amazing fit that makes them a joy to wear. With their innovative design, they deliver immersive audio without blocking your ears, making them perfect for staying aware of your surroundings while enjoying your music. Overall, a fantastic choice for those seeking both comfort and quality in their earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazingly comfortable and the battery lasts the entire work day, but that is where the compliments end. These headphones are HORRIBLE. When both headphones are in, the music is constantly un-synced. When you answer a phone call with them in, it cuts out the first 5 seconds of the call and the person on the other line won't be able to hear you. They will completely disconnect in the middle of a phone call. About once a day I have to reset them because they just stop connecting to my phone. Best Buy has amazing customer service and has replaced these headphones twice, but the problem has persisted in each pair I have received. I want to love these headphones because they're SO comfortable, but for $300, the amount of problems that come with them is not worth it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we appreciate your loyalty to Bose, given the comfort and battery life you've enjoyed.

      The connectivity problems you described, audio syncing, call interruptions, and frequent disconnections can be easily resolved by doing some troubleshooting steps. We recommend checking for the latest firmware updates via the Bose app, as these often resolve performance issues. For additional troubleshooting steps, here's a detailed guide you can use for connectivity issues: http://bose.life/46kAtKn

      And to improve the call quality experience you can check this helpful guide: http://bose.life/4nLK5DH

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 1 out of 5 stars

    I've had 4 BOSE Earbud products go bad in a row

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for taking the time to share your detailed feedback. We're really glad to hear that you're enjoying the comfort, sound quality, and open-ear design of the earbuds, especially during your hikes and trail runs. It’s great to know they’ve been a reliable companion for your outdoor activities.

      We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport

      Looking forward to assisting you!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Not your normal earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open earbuds provide great sound quality. Extremely comfortable and provide long battery life. No more loose earbuds or falling out of your ear. They fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Great open-ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are a great option for open ear headset, battery life is awesome and they can adjust to the ear in different positions. I like them for outdoors exercising. Sometimes it struggles to switch connections between windows and Mac or iPhone, but having the case nearby solves the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior Sound Quality and Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bose earphones, and I must say, I am thoroughly impressed. From the moment I put them on, I could tell that they were something special. First and foremost, the sound quality is exceptional. The earphones deliver crisp, clear audio with okishhh bass and balanced highs and mids. Whether I'm listening to my favorite music, watching movies, or taking calls, the sound is consistently top-notch.Comfort is another standout feature of these earphones. Additionally, the lightweight design makes them easy to wear for long periods without feeling cumbersome.One of the things I appreciate most about these earphones is their durability. The build quality is excellent, and they feel sturdy and well-made. I've been using them daily for several weeks now, and they still look and perform like new.The battery life is impressive as well. I can go for hours without needing to recharge, which is convenient for long flights or busy days on the go. The quick-charging feature is also a nice touch, providing additional convenience when I'm short on time.Overall, I couldn't be happier with my purchase of Bose earphones. They offer superior sound quality, comfort, durability, and convenience, making them an excellent choice for anyone in the market for high-quality earphones. Cons: Pricey, i hope it had noise cancellation feature, some additional colors

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable Fit and Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones while running or just long conver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set of Bose headphones. I do a lot of business on my phone and wanted to be able to hear my surroundings since their other in ears have such good noise cancelling. These are light and comfy. Great sound quality and really good battery life. It does take a bit of practice for fitment

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Eureka! Earbuds stay in and all day comfort.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, earbuds that won't fall during walking and running are comfortable to wear all day long and allow you to talk to friends at the gym without pulling your earbuds out. I also like that you can hear traffic when out and about. You can shake your head, bend over, jump, and down--these do not fall off! The fit is a barely there feel. Unlike earbuds that seal off your ear, these do not trap moisture or irritate your ear. The sound is fantastic and has a unique motion setting feature. Disclaimer: I also have Bose noise-canceling earbuds. I use these when I need noise cancellation, such as on an airplane or busy spot where I want quiet and full sound immersion. If you want noise cancellation, these will not meet your needs. Sound quality comparison to other earbuds is fully satisfactory for the places and times when I am using these. I have seen some say the bass isn't as good as others, but I think enough bass is a personal preference. As I mentioned above, I am lucky enough also to have noise-cancellation earbuds, and they do have awesome bass, but these are just fine. Worth $299? For me, yes, these will be my go-to buds 90% of the time because they are comfortable and don't fall out. I am tired of earbuds popping out of my ears at the gym. These have solved my biggest gripes with earbuds. I highly recommend and appreciate the ingenuity of these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Comfortable earbud from Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are my first earbud by Bose and it is as the brand acclaimed. The earbuds are very comfortable to wear and leave room for you to wear glasses at same time without crowding the earlobes. I had tried various earbuds/headphones and frequently have sore ear due to the prolong weight combine with eyewear. This stylish earbud reduce that problem. One con of this style is the increase in volume level necessary vs standard in-ear headset. Overall, satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for exercising and great audio quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for open ear headphones among different brands and this convinced me at the end and I’m not disappointed with my buy. They really are very comfortable that sometimes I even don’t feel them. Audio quality is awesome compared to other similar brands and you can customize it! Some People complain about max audio level but I’m not, these are OPEN EAR so they are not meant to sound very load so you can continue hearing your surroundings. I’m more than happy with my buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Very comfortable. Open ear allows to hear surroundings. Probably about $100 overpriced though. $199 would be fair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 3 out of 5 stars

    Fantastic....ish

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these right after Thanksgiving, set them up and wore them once. I was impressed with the sound quality, how light and comfortable they were, and being able to switch from my phone to my laptop as a source. Literally the very next morning, after I let them charge the left earbud didn't work, I followed all of Bose instructions with a re-sync and then a factory reset. The left bud seemingly was lost, it wouldn't recognize or sync at all. So I played around with it, I put it on the right ear spot and it showed to be charging, I figured out the contacts for the left earbud were not making contacts. I thought I had it remedied, however the next day at the gym not only did the left not sync initially but it had near zero charge. So 3 stars is a tad generous, however, when they work they are fantastic, even in loud environments (unlike some have said), and i really like them in the gym. These things don't fall out!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love how great the Ultra Open earbuds sound like and how comfortable they are. I am sorry you are facing issues with the left earbuds.

      If you have noticed an issue with the left contact on the earbuds or case, please contact our support team, so we can assist you further. You can find our details here: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose