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Customer Ratings & Reviews

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$229.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,149 reviews
  • Rated 5 out of 5 stars

    Comfortable Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is exactly what I needed. Use it to listen to music and fall asleep like a baby

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound and quality. Great for outdoor activities and use to workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and the sound is great. I really like the size of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and you forget that you are wearing them. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Great Design, basic sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like honestly, I totally get “open ear” design.. but overall sound quality sounds a bit (low end). Bose is usually known for deep bass, however these provide none. As far connectivity goes, these only work if you download the Bose app to set them up first (No EQ features within the app for the earbuds) For $300 these should’ve also been waterproof. Great design though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Obadiah, I am sorry to hear that the Ultra Open earbuds haven't met your expectations, The app is designed to make pairing the earbuds to your phone much easier on top of the features the app provides including the ability to control everything through the Bose Music app take personalization even further with Adjustable EQ to Control bass, mid-range, and treble levels as you go.
      This can be found in the audio section.

      As for their water resistance levels while not waterproof these boast a water resistance level of IPX4 so they can get splashed on, dripped on, sprayed on without worry.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat sound & can hear all things around you while listening to your music

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super cool design. I really like the way it fits on my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! Feels like you’re not wearing anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and so happy with my eardburns i recommendent for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are not “inear” this ones i dont have sweaty ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wish they were adjustable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit my ear. My ear is too big for them. They’re not adjustable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts on the Bose Ultra Open Earbuds. These earbuds are designed with an innovative open-ear style that allows for a more natural listening experience while keeping you aware of your surroundings—something many users find convenient for daily use. That said, we’re sorry to hear that they didn’t fit comfortably and felt too small for your ears.

      We understand how important a proper fit is for both comfort and overall performance.
      While the earbuds are not adjustable, ensuring the correct placement can often improve the experience. Here is the link to our wearing guidelines, which may help you achieve a better fit.

      https://bose.life/4nqGHiO

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best earbuds on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can listen to your music and your environment simultaneously while walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits easily on ears and comfortable to wear for all day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great so far. Avid gym goer and runner here. They seem to be working well under both conditions so far. Plenty volume when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I love the sounds and app from Bose products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Ear Buds OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and high quality reception and get value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. First set of earbuds that i can actually get on my tiny ears!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eagerly awaiting….waiting…waiting…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good experiences with Bose products and own quite a few, so my review of these earbuds could be really good. However, these have been on back order for the last month and I have not had a chance to even try them out. I am giving Bose a 5 star review based on my past experiences, but reserve the right to change my rating if and when I finally get them

    I would recommend this to a friend