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Customer Ratings & Reviews

$279.99
Save $19.01
Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,985 reviews
  • Rated 4 out of 5 stars

    Happy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great sound and comfort. Would recommend to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall, user error struggles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound better than expected. They do squeeze my ear a little bit and slightly uncomfortable, but goes away after after a few minutes. The physical button on each earbud works as expected and easy to use. Used them at work, and laying down watching tv and no issues with them falling out or moving. Biggest difficulty I have experienced is putting both earbuds on and positioning them the same way, such that the speaker is the same direction and distance from my ear canal, which I did notice made a significant difference on how loud they are and how balanced the volume is between both earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ultra open

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and comfortable to wear all day. Battery lasts about as long as they claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday presents to my self

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend tgis headphones for all the girls, gives you an awesome look nad you don get completely disconnected from your surroundings. It has a great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and features are excellent and better than most other earbuds. The design is what makes these truly amazing. These are the first earbuds that do not hurt my ears after 30 minutes. I also like that I can still hear my surroundings if the volume is adjusted appropriately to what is going on around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality considering they are not truly in my ears and the comfort is surprising as I forget they are even on. Great for any outdoor activity where you still want to hear your surroundings. Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. The app seems like an unnecessary step, but it hasn't gotten in my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent sound. I listen to my music aloud and I still listen very clear somebody's voice. The charge last for one week. Connectivity, is sometimes lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and way less stress on my inner ear! Easy to use, connectivity is seamless and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but not as loud as I expected when I’m out on a walk. The occasional lag when I’m a call. In a quite space, sound is clear and great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel, poor sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great when you are sitting in a quiet room. They are also good for walking as they don't make the thumping sound in your ear every time you take a step. Not very good when there is noise. Horrible on an airplane. I will say that they are very comfortable, I often forget I have them on.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback. We’re glad to hear you enjoy the comfort and performance of the earbuds in quiet settings and while walking. We understand your concerns about their performance in noisy environments. The Ultra Open Earbuds are designed with an open‑ear style so you can remain aware of your surroundings while outside. If you prefer to block out external noise, we recommend the QuietComfort Earbuds with noise cancellation, which help reduce distractions in noisy environments. For airplane use, Bose QuietComfort headphones with noise cancellation are the best option to ensure a more comfortable listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing sound quality, its BOSE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear buds. Excellent sound quality and bass for open ear buds. The immersive sound option is really cool. Phone calls work great too. I get like 3 good charges out of the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, fit they ate great when you are in stores, work, jogging you can hear all that is going on around you. Rember to get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever owned. Cancels outisde sound when needed, and great quality. Battery lasts for days.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most Comfort, Least Call Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality and fit of your earbuds, regarding the phone quality issues you mentioned, we do provide troubleshooting support relating to the microphones in the earbud, you can view the support articles here:  http://bit.ly/3IffC1g

      Should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    The BEST BUDS!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I’d made this purchase a lot sooner. The quality is clear, I thought I’d have an issue with the sound, by the pods sitting on my ear lobe, and not in my ear, no issues AT ALL! I got LITERAL sores in my ear from the Apple iPods. I am a REAL FAN, of all BOSE products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a good product. You can hear well and they don’t fall off which is what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They stay in my ears very well and the sound is amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for music, not so much for calls!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have excellent bass for music, but regrettably, they're not the best for phone calls. I haven't been able to successfully manipulate the EQ so they sound good to the caller on the other end.

    No, I would not recommend this to a friend