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Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,195 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Once Again Bose Understood The Assignment⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality 2. Lightweight 3. Comfortable 4. Great Noise Cancellation 5.I Would Hands Down Buy These Over And Over Again! 6. Get You Some!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Too expensive, but they work as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people complaining that its not loud - it does have to be in your ear in a very specific location but once it is, its quite loud. Functions as advertised for the most part, minus the settings in the app. I tried several different open ear clips in store and Bose seemed to have the best, clearest sound. Normally i prefer noise cancelling headphones but i moved to the inner city and needed to be able to be aware of my surroundings while out and about. The buttons take a bit of getting used to but once you do its fairly easy. Would give 5 dtars except for the price. I got em on sale for 189 but i still feel like that was too much. But i was in a pinch and wanted to ensure i had the best of the tech available. That said if youre not dying to adopt these, wait til they come out with the next couple of generations and work out the kinks for that kind of money. Also dont use the app to control the headphones. From what ive read online, and my own experience, that just manages to mess them up. Did a factory reset and left it at that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound, long lasting battery. Easy to pair. Comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and dont hurt your ears. Wish the bass was better and they got loader

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Sylish, comfortable and they stay on!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with Apple AirPods constantly falling out, I switched to Bose earbuds and haven't looked back. The secure fit and comfort are a game-changer for me. One of my favorite features is the seamless device switching between my phone and computer – super convenient! While they don't have noise canceling, it's not a deal-breaker for my needs. An adjustable loop around the ear would be a nice improvement, but overall, I'm extremely happy with them. On the downside they're a bit pricey, but I'd definitely be looking out for a sale!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazingly comfortable and the battery lasts the entire work day, but that is where the compliments end. These headphones are HORRIBLE. When both headphones are in, the music is constantly un-synced. When you answer a phone call with them in, it cuts out the first 5 seconds of the call and the person on the other line won't be able to hear you. They will completely disconnect in the middle of a phone call. About once a day I have to reset them because they just stop connecting to my phone. Best Buy has amazing customer service and has replaced these headphones twice, but the problem has persisted in each pair I have received. I want to love these headphones because they're SO comfortable, but for $300, the amount of problems that come with them is not worth it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we appreciate your loyalty to Bose, given the comfort and battery life you've enjoyed.

      The connectivity problems you described, audio syncing, call interruptions, and frequent disconnections can be easily resolved by doing some troubleshooting steps. We recommend checking for the latest firmware updates via the Bose app, as these often resolve performance issues. For additional troubleshooting steps, here's a detailed guide you can use for connectivity issues: http://bose.life/46kAtKn

      And to improve the call quality experience you can check this helpful guide: http://bose.life/4nLK5DH

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones while running or just long conver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set of Bose headphones. I do a lot of business on my phone and wanted to be able to hear my surroundings since their other in ears have such good noise cancelling. These are light and comfy. Great sound quality and really good battery life. It does take a bit of practice for fitment

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Light weight Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and sometimes I forget I have it on because of how light it is. The most comfortable ear phones I've had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My new favorite piece of tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior fit and excellent sound combine to make these worth every dollar. The customization options are straightforward and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as expected. So light you almost forget that an earbud is there. Not the best fit for the anatomy of my ear personally. Would be 5 stars but I really do not understand why the pricing/design does not have wireless charging abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it is a good product, compared to others these are the best earbuds that I have. Its light weight and not hurting my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    4 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH I want to give them a 4 star. Oh. These are hands down 5 star for exactly you should expect them to do. Beautiful product, high quality, feels and sounds good. The spund is never perfectly even and as Pretty Reckless once said it "makes me wanna die" Your world will be forever tilted in the most luxurious way. 5 star for what they are. 4 star for experience.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that fit my small ears. Great sound. I get compliments on them all the time for the rose color. I travel frequently and use them on the plane. Only negative is that i need to charge them after about 6 hrs. Other than that grreat priduct. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is best ever. Typical Bose sound quality (I think Bose is generally best in the audio market, though some folks disagree). The open experience is a bit different. I find it to be fine but my wife probably would not. Used them while at the dog park and had great listening expeirience, no ear discomfort, buds were secure the entire time, and could hear ambient sound but was not distracted by it. If concerned about ambient noise being an issue, i would try them first. But, the extreme comfort and great sound overcome any other distractions for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for biking and running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional open sound stage and a MUST HAVE for the biker or runner in your life. You still hear your surroundings which is so critical in biking and running, I really can't emphasize it enough. I will always have a pair. The music quality really doesn't suffer. It's a different sound than an earbud, less bass given the nature of how it sits on your ear, and they're very stable. The mic quality is mid tier at best though, I dont know if beamforming is more difficult, but if you're looking for an in office pair that allow you to hear your surroundings...I wasnt impressed and told frequently that I sounded muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfort King

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is surprisingly great for being open earbuds. Biggest con would be the microphone it is not good at all. Apart from that, they are the most comfortable headphones money can buy. Can wear them 24 hours straight without severe ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    work nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality when I'm listening to music but I can't hear very well when I'm on the phone. Its very comfortable and fits good around my ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Hope bose fix their Bluetooth problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great . Battery life great . Bluetooth connection is bad. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Good, but not at that price.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good wireless earbuds with a few glaring issues that hold them back from being great. The Good: Despite my initial fears, I love how these fit. I've never had issues with comfort. So much so that I no longer want to use the standard, in-ear earbuds. Having your ears free is so much nicer! They sound good! But with an asterisk... I'm not an audiophile, so I don't have the ear for different kinds of sound. But they are clear, no distortion, and I have no issue with how they sound. Physical control buttons! Touch panels are awful, so having physical buttons to use is great! They're the kind that you have to press and hold in different ways, but I'll take what I can get. I mostly use them for one-press play/pause. Easy to set up, and the app lets you set up the different audio modes easily. The Bad: Another app you're forced to use... Seriously, it gets tiring to have to download a new app for everything. The asterisk about sound? The default Stereo mode is not very good. Muted, dull, and not all that clear. Once you swap it to Immersive Audio, however, they pick up. Immersive Audio is a neat gimmick, but it's just that. A gimmick. I'm sure some people would like it, but I leave it on the motion one just for the better sound. The Ugly: That price is FAR too high for what these are! They're good, but nothing close to $300 good! Maybe $100, I'd argue you had something there. As much as I like the fit and think they sound good? No thank you. This is my second pair since my first decided to begin failing on me after a year of ownership. The case, for whatever reason, refused to charge if it was not being actively messed with. I'd only really use the left one, which is the one that would be dead the next day. Fully charged case and everything, but my bud would be dead unless I opened the lid, removed the bud, placed it back, and then it would charge. So... Good earbuds for way too much money, considering that these, like all wireless earbuds, are just rentals. You're going to scrap these in the future. Three batteries in these so ONE of them is going to give up one day. If you can get them at a massive discount, I'd recommend it. Do NOT pay full price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your detailed review! It’s great to hear that the fit and sound quality worked well for you, and that you found the physical buttons to be a huge plus. We understand the frustration with needing another app, however with the Bose app you can have control over multiple products using a single App. Your insight on long-term durability is also an important consideration. If you ever run into issues, we recommend reaching out to our support teams directly. You can get in contact via Social Media, or using this link: https://bose.life/globalsupport.

      Kind Regards,
      Eric V. - Bose Customer Support bose